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About

EventTitans is an all-in-one event management and engagement platform with 150+ features that enable event professionals & marketers to maximize their business growth and ROI when hosting events- either a hybrid, in-person or virtual event. EventTitans’ intuitively designed platform enable brands to amplify their reach through integrated marketing tools. It offers a plethora of networking and engagement features to nurture a community of loyal customers. Further, the platform helps brands in lead qualification, converts visitors into prospects, and improves engagement via 10+ features to reduce the effort of event organizers by automating the process. Host a wide variety of events ranging from business/corporate events, fundraisers, Galas, Social events, Auctions, Tradeshows, and more. We provide exceptional on-the-day attendee engagement and a smooth pre-event self-onboarding and cancellation process to attendees, sponsors, and speakers, reducing administrative work and expense

About

Acquire. Engage. Retain. Surkus is a discovery platform that connects customers with brands. We help maximize your ROI by matching socially active consumers with brand hosted events and offers. We simplify your marketing efforts and reduce time, money and resources needed to acquire and engage with your future customers. Our members use the app to discover experiences and offers tailored to their interests and will complete tasks in exchange for a reward or perks like free access to ticketed events or free products.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Any organization that needs to create and host events

Audience

Brands that want to connect with customers to acquire, engage, and retain new customers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$ 5000
Contact us for Price
Free Version Supported
Free Trial Supported

Pricing

Performance based
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.7 / 5
features 4.6 / 5
design 4.6 / 5
support 4.8 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • We are a small non-profit who does professional development for Out-of-School Time staff (afterschool, youth programs, summer camp etc.). Due to the nature of our industry we have many layers of data needed to be captured during event registration. Event Titans (ET) has been a great platform for us, so much so in our 2nd year we did a multi year renewal. ET has been really good about listening to our feedback and helping meet our needs. They are very quick to respond and it is easy to get ahold of who ever you need to when ever you need to. No need to call a general call center for help. We have used 2 other platforms in the past, one was OK, one was really bad. Then we found ET. I highly recommend this platform.
  • Event Titans offers all of the important features we need to get attendees, presenters, and exhibitors registered. The team at ET is so helpful. We are grateful to have found this software after an exhaustive search
  • The value for money and unrelenting how-to and technical support were superior and critical to our virtual event's success.
  • Along with managing the current event it is also required to get the best out of the ongoing event to utilize it in the next event. That’s what EventTitans did for us! With its inbuilt CRM and data analysis feature, the platform recorded all the attendees’ details and their activities during the event. This huge data is now being preserved as a starter to plan for the next event, where we don’t need to market our brand to our existing attendees, rather we can reach out to them directly. Also, with this we now know what exactly are our attendees looking for in our events and we customize the events accordingly.
  • At first glance, ET tracks the client journey from invitation through participation and payment, thereafter accepts, tracks, and reports on transactions made, has flexible and attractive event design features, offers standard and highly customizable reporting and finally gives ways to communicate effectively with some of the invited, attended, or cancelled event pools. This makes ET an all-rounder when it comes to the holistic duties of a virtual and hybrid platform such as this.

Cons

  • They don't have a user manual, and only have some video tutorials. It does take a little while to learn the program. But they are quick to respond to your questions and easy to contact.
  • It is not well suited for attendees who use a purchase order, but we have addressed the issue. It would also be helpful for large groups to be able to upload their attendees from a spreadsheet. But the features that we find do not fit our needs are always rapidly attended to.
  • With their constant upgrades and enhancements, it would be great if their documentation can keep pace.
  • With this CRM feature, we can pull out a huge amount of data that becomes a bit overwhelming which contains contact details of each and every attendees and the recording of their activities, clicks, etc. But, it is the most important data that we can’t ignore too. Hence, we liked the entire platform with trending tools and needed software.
  • One little feedback we would like to give is that it is difficult to track email addresses of people who have chosen to opt-out versus emails that have bounced and been automatically marked as opted-out. It would be great if ET looked into this. Apart from that, the experience at ET was near-perfect and we would give them high praise.

Pros & Cons from Real Users

Pros

  • I used Surkus to claim 3 offers in their offers section. I have yet to try their events as Coronavirus has gotten in the way of that. So far the three products I received have all been high quality. Their UI is simple and straightforward. I have been checking their app once a day now to see if there are any new deals, I'm hooked. I've even got my girlfriend and good friend to sign up as well.

Cons

  • The premise of their offer feels a bit weird at first, but I ended up feeling much more comfortable after I got the first product and went through the workflow for the first time. It's simple enough and legitimate so I will keep using it to find offers that I like.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

EventTitans
Founded: 2017
United States
www.eventtitans.com

Company Information

Surkus
Founded: 2014
United States
surkus.com

Alternatives

Alternatives

Nunify

Nunify

Nunify Tech Inc
Tessitura

Tessitura

Tessitura Network

Categories

Event Check In Supported
Event Management Supported
Event Networking Supported
Event Registration Supported
Lead Retrieval Supported
Mobile Event Supported
Ticketing Supported

Categories

Customer Loyalty Supported
Event Marketing Supported
Review Management Supported
Ticketing Supported

Ticketing Features

Barcode / Ticket Scanning Supported
Box Office Management Supported
Concessions Management Not Supported
Customer Database Supported
Event Management Supported
Fundraising Management Supported
General Admission Supported
Kiosk Ticketing Not Supported
Mobile Ticketing Supported
Online Ticketing Supported
Onsite Ticketing Supported
POS Not Supported
Print-at-Home Not Supported
Reserved Seating Not Supported
Season Tickets Not Supported
Ticket Brokering Not Supported
VIP & Discount Tickets Not Supported

Event Check In Features

Attendee Segmentation Supported
Badge Printing Supported
Data Import / Export Supported
Data Synchronization Supported
Guest List Management Supported
Guest List Search Supported
Lead Capture Supported
Multi-Event Supported
QR Codes Supported
Reporting/Analytics Supported
Ticketing Supported

Event Management Features

Attendee Management Supported
Badge Management Supported
Conferences / Conventions Supported
Exhibit / Vendor Management Supported
Gamification Supported
Room Block Management Supported
Social Media Promotion Supported
Sponsorship Management Supported
Surveys & Feedback Supported
Ticketing Supported
Volunteer Management Supported
Weddings / Parties Supported

Mobile Event Features

Abstract / Papers Management Not Supported
Application Development Supported
Attendee Profiles Supported
Digital Agenda Supported
Event Maps Supported
Gamification Supported
Mobile Check-in Supported
Multi-Event Supported
Networking Supported
One-to-One Messaging Supported
Real-time Notifications / Updates Supported
Social Media Integration Supported
Speaker Profiles Supported
Sponsor Pages Supported
Surveys / Polls Supported

Virtual Event Platforms Features

Alerts/Notifications Supported
Attendee Management Supported
Customizable Branding Supported
Event Management Supported
File Sharing Supported
Lead Capture Supported
Live Audio/Video Chat Supported
Live Text Chat Supported
Mobile Access Supported
Moderation Supported
Pre-made Templates Supported
Presentation Tools Supported
Q&A Supported
Reporting/Analytics Supported
Social Media Promotion Supported
Surveys/Polls Supported
Virtual Booths Supported
Virtual Lobby Supported

Ticketing Features

Barcode / Ticket Scanning Supported
Box Office Management Supported
Concessions Management Supported
Customer Database Supported
Event Management Supported
Fundraising Management Supported
General Admission Not Supported
Kiosk Ticketing Not Supported
Mobile Ticketing Supported
Online Ticketing Not Supported
Onsite Ticketing Supported
POS Not Supported
Print-at-Home Not Supported
Reserved Seating Not Supported
Season Tickets Not Supported
Ticket Brokering Not Supported
VIP & Discount Tickets Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Supported
Content Syndication Supported
Feedback Collection Supported
Gamification Supported
Live Chat Supported
Video Content Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Not Supported
Loyalty Card System Not Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Experience Management Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Not Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

Integrations

Mailgun Supported
PayPal Supported
Stripe Supported
Zapier Supported
Zoon Event Management Software Supported

Integrations

Mailgun Not Supported
PayPal Not Supported
Stripe Not Supported
Zapier Not Supported
Zoon Event Management Software Not Supported
Claim EventTitans and update features and information
Claim EventTitans and update features and information
Claim Surkus and update features and information
Claim Surkus and update features and information