NovaSynth

NovaSynth

Noveum
+
+

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About

Evalgent is an AI voice agent testing and evaluation platform. AI voice agents fail in production not because the technology is weak, but because demos use clean audio and cooperative users — real users don't. Evalgent catches failures before they reach production, cuts iteration cycles, and gets voice agents to revenue faster. HOW IT WORKS 1. Define: lock real scenarios and success criteria. 2. Run: run them under realistic human behavior. 3. Measure: see what works, what fails, and where limits lie. 3. Act: get clear, actionable insights on what to fix, tune, or deploy. FEATURES 1. Scenarios: define and generate test cases from agent instructions 2. Caller Profiles: simulate real users across accents, speech pace, and interruption patterns 3. Metrics: custom LLM-based and telemetry scoring across every conversation 4. Evaluations: structured campaigns with pass/fail verdicts and improvement recommendations 5. Reviews: human-in-the-loop correction with full audit trail

About

NovaSynth is a web-based platform for testing voice and chat AI agents. Developers and QA teams connect an agent through a phone, LiveKit, or HTTP Chat connection, then define synthetic caller personas and conversation scenarios. Single or batch runs can exercise interruptions, background noise, accents, and other edge cases. NovaSynth records sessions and traces, with transcripts and evaluation results teams can review to identify failures and compare runs after agent changes. It supports evaluation and regression testing before and after deployment. Usage is credit-based: the free plan includes 2,500 credits per month, and Pro starts at $69/month with 10,000 credits. Voice calls use 100 credits per minute, text conversations use 12 credits each, and evaluation may consume additional credits. Teams need an account and a configured, reachable agent connection for testing.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Voice agent builders

Audience

Developers and QA teams building voice AI agents and testing phone-, LiveKit-, or HTTP Chat-connected agents before deployment and after changes.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$69/month
The free plan includes 2,500 shared credits per month. Pro costs $69/month and includes 10,000 credits per month. Voice calls use 100 credits per minute, and text conversations use 12 credits each. Some evaluation checks consume additional credits. One-time credit packs are available and do not expire.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Evalgent
Founded: 2025
India
www.evalgent.com

Company Information

Noveum
Founded: 2023
United States
noveum.ai/en/novasynth

Alternatives

Alternatives

No Alternatives
NeoLoad

NeoLoad

Tricentis
Pulse QA

Pulse QA

Office Solution

Categories

AI Testing Tools Supported

Categories

AI Testing Tools Supported

Integrations

LiveKit Not Supported

Integrations

LiveKit Supported
Claim Evalgent and update features and information
Claim Evalgent and update features and information
Claim NovaSynth and update features and information
Claim NovaSynth and update features and information