NovaSynthNoveum
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Related Products
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About
Evalgent is an AI voice agent testing and evaluation platform. AI voice agents fail in production not because the technology is weak, but because demos use clean audio and cooperative users — real users don't. Evalgent catches failures before they reach production, cuts iteration cycles, and gets voice agents to revenue faster.
HOW IT WORKS
1. Define: lock real scenarios and success criteria.
2. Run: run them under realistic human behavior.
3. Measure: see what works, what fails, and where limits lie.
3. Act: get clear, actionable insights on what to fix, tune, or deploy.
FEATURES
1. Scenarios: define and generate test cases from agent instructions
2. Caller Profiles: simulate real users across accents, speech pace, and interruption patterns
3. Metrics: custom LLM-based and telemetry scoring across every conversation
4. Evaluations: structured campaigns with pass/fail verdicts and improvement recommendations
5. Reviews: human-in-the-loop correction with full audit trail
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About
NovaSynth is a web-based platform for testing voice and chat AI agents. Developers and QA teams connect an agent through a phone, LiveKit, or HTTP Chat connection, then define synthetic caller personas and conversation scenarios. Single or batch runs can exercise interruptions, background noise, accents, and other edge cases. NovaSynth records sessions and traces, with transcripts and evaluation results teams can review to identify failures and compare runs after agent changes. It supports evaluation and regression testing before and after deployment. Usage is credit-based: the free plan includes 2,500 credits per month, and Pro starts at $69/month with 10,000 credits. Voice calls use 100 credits per minute, text conversations use 12 credits each, and evaluation may consume additional credits. Teams need an account and a configured, reachable agent connection for testing.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Voice agent builders
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Audience
Developers and QA teams building voice AI agents and testing phone-, LiveKit-, or HTTP Chat-connected agents before deployment and after changes.
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Support
Phone Support
Supported
24/7 Live Support
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Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
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Online
Supported
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API
Offers API
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
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Free Trial
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Pricing
$69/month
The free plan includes 2,500 shared credits per month. Pro costs $69/month and includes 10,000 credits per month. Voice calls use 100 credits per minute, and text conversations use 12 credits each. Some evaluation checks consume additional credits. One-time credit packs are available and do not expire.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
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Live Online
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In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationEvalgent
Founded: 2025
India
www.evalgent.com
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Company InformationNoveum
Founded: 2023
United States
noveum.ai/en/novasynth
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Alternatives |
AlternativesNo Alternatives
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Categories |
Categories |
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Integrations
LiveKit
Not Supported
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