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About

On the mission to build a suite of essential Shopify apps to help every merchant. We currently have two Shopify apps Essential Free Shipping Bar which boosts sales and AOV by setting up an unlimited number of different free shipping bars, and Essential Countdown Timer Bar which triggers FOMO, and urgency among buyers, and encourages them to act. The timers could be used for flash sales, promotions, pre-orders, product launches, and holiday sales.

About

ReplyDesk is a multichannel ecommerce helpdesk designed to help ecommerce sellers manage their customer communication channels more efficiently. Featuring integrations for leading online marketplaces, including Amazon and Etsy, webstore shopping cart platforms like BigCommerce and Shopify, email platforms like Gmail and Outlook, and social media platforms like Instagram and Twitter, plus many more, ReplyDesk offers an all-in-one solution for customer communication management. ReplyDesk also includes a variety of smart help desk tools and automated help desk features like SLA timers, AI-generated responses and ticket summaries, automatic ticket routing, and more, making it easier for sellers to manage both their multi-channel customer tickets and their service agent teams. Finally, ReplyDesk has an integrated multichannel order management platform, so sellers can manage both customer orders and communications from multiple channels from one place.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Shopify merchants

Audience

Online sellers interested in a powerful ecommerce help desk solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$6.99
Free Version Supported
Free Trial Supported

Pricing

$0
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Essential Apps
Founded: 2020
Lithuania
essential-apps.com

Company Information

ReplyDesk
Founded: 2020
Israel
replydesk.com

Alternatives

Sales Rocket

Sales Rocket

Codeinero

Alternatives

iCart

iCart

Identixweb Limited
UpOrder

UpOrder

UpOrder by Pantastic

Categories

eCommerce Tools Supported

Categories

Customer Service Supported
eCommerce Tools Supported
Help Desk Supported

Integrations

Shopify Supported
Amazon Not Supported
Etsy Not Supported
Instagram Not Supported
eBay Not Supported

Integrations

Shopify Supported
Amazon Supported
Etsy Supported
Instagram Supported
eBay Supported
Claim Essential Apps and update features and information
Claim Essential Apps and update features and information
Claim ReplyDesk and update features and information
Claim ReplyDesk and update features and information