Related Products
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About
On the mission to build a suite of essential Shopify apps to help every merchant. We currently have two Shopify apps Essential Free Shipping Bar which boosts sales and AOV by setting up an unlimited number of different free shipping bars, and Essential Countdown Timer Bar which triggers FOMO, and urgency among buyers, and encourages them to act. The timers could be used for flash sales, promotions, pre-orders, product launches, and holiday sales.
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About
ReplyDesk is a multichannel ecommerce helpdesk designed to help ecommerce sellers manage their customer communication channels more efficiently. Featuring integrations for leading online marketplaces, including Amazon and Etsy, webstore shopping cart platforms like BigCommerce and Shopify, email platforms like Gmail and Outlook, and social media platforms like Instagram and Twitter, plus many more, ReplyDesk offers an all-in-one solution for customer communication management.
ReplyDesk also includes a variety of smart help desk tools and automated help desk features like SLA timers, AI-generated responses and ticket summaries, automatic ticket routing, and more, making it easier for sellers to manage both their multi-channel customer tickets and their service agent teams. Finally, ReplyDesk has an integrated multichannel order management platform, so sellers can manage both customer orders and communications from multiple channels from one place.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Shopify merchants
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Audience
Online sellers interested in a powerful ecommerce help desk solution
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
$6.99
Free Version
Supported
Free Trial
Supported
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Pricing
$0
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationEssential Apps
Founded: 2020
Lithuania
essential-apps.com
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Company InformationReplyDesk
Founded: 2020
Israel
replydesk.com
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Categories |
Categories |
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Integrations
Shopify
Supported
Amazon
Not Supported
Etsy
Not Supported
Instagram
Not Supported
eBay
Not Supported
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Integrations
Shopify
Supported
Amazon
Supported
Etsy
Supported
Instagram
Supported
eBay
Supported
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