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About

Let us show you how. Entegral, formerly known as ARMS® Business Solutions, offers configurable, data-driven software to keep insurers, OEMs and collision repair shops out in front of the increasingly complex automotive claims process, improving efficiency for all. Entegral, formerly ARMS® Business Solutions, is an integrated software platform that enables communication and collaboration between tens of thousands of collision repair shops, insurance providers and other industry professionals around the world. Owned by Enterprise Holdings, the world’s largest car rental provider and operator of the Enterprise Rent-A-Car® brand, Entegral compliments the value of Enterprise’s acclaimed Automated Rental Management System (ARMS®) software by increasing efficiency throughout the claims process. Entegral helps claims move faster, with the power of verified, real-time data. We are improving communication and collaboration throughout the process.

About

Need for Service is a comprehensive management software built specifically for auto repair shops and service centers. It streamlines daily operations by combining job scheduling, digital work orders, and real-time repair status tracking in one platform. Shop owners and technicians can manage customer records, vehicle history, and service appointments efficiently, reducing paperwork and manual errors. The platform supports invoicing and estimates, allowing staff to generate accurate quotes and bill customers directly through the system. Inventory and parts tracking help shops monitor stock levels, order supplies, and avoid delays caused by missing parts. Built-in communication tools notify customers about repair progress, estimated completion times, and pickup reminders via SMS or email. Need for Service also offers reporting and analytics features, giving owners insight into shop performance, technician productivity, and revenue trends.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Insurers, OEMs and collision repair shops looking for a data-driven software solution to manage their automotive claims processes and improve efficiency

Audience

Need for Service is designed for auto repair shops, service centers, and independent mechanics of all sizes, from single bay garages to multi location operations. It suits shop owners, service managers, and technicians looking to streamline scheduling, work orders, and customer communication. It is also a strong fit for specialty repair businesses such as tire shops, quick lube centers, and body shops that need efficient job tracking, inventory management, and invoicing in one system.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

$150/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Entegral
Founded: 1999
United States
www.entegral.com

Company Information

Need for Service
Founded: 2021
Estonia
needforservice.app/

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Categories

Categories

Integrations

OPLOG

Integrations

OPLOG
Claim Entegral and update features and information
Claim Entegral and update features and information
Claim Need for Service and update features and information
Claim Need for Service and update features and information