Wingman

Wingman

Emergent
+
+

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About

Encore is an AI platform that turns customer interactions into revenue by capturing calls, chats, emails, funnel stages, CRM data, and other signals, then using patented Interaction Mining to find revenue leaks, funnel bottlenecks, and the patterns behind top performers’ wins. Those winning tactics are decoded into adaptive playbooks and AI agents that can work in assisted or autonomous mode. Wingman live-coaches human reps in real time using the behaviors of the best performers, while Autopilot runs end-to-end customer journeys without live human involvement. Both operate across channels, 24/7, and in any language. Encore is designed to qualify inbound leads, convert prospects, onboard new customers, surface upsell opportunities, recover lost revenue, and win back lapsed customers. Its agents can engage, qualify, and move customers toward action while continuously learning from every new interaction.

About

Wingman helps online stores connect shoppers with product experts for live 1:1 consultations, so customers can make a purchase decision in seconds. Instead of leaving shoppers alone with static product pages or limited text support, Wingman adds proactive shopping assistance on top of a store’s existing customer support tools. Its vetted experts can answer product questions, explain features, recommend products, and guide shoppers toward the right choice. It is built to improve interactivity, increase conversion rate, support upsell and cross-sell, and reduce returns by giving customers focused, personal assistance before they buy. Wingman breaks free from the limitations of text through one-way video calls, where experts can answer questions, explain features, or show products live while the customer’s camera stays turned off by default. Co-browsing helps experts and shoppers get on the same page, browse together, and find the best product for the customer.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

High-volume revenue teams that need to turn top-performer behavior into scalable AI coaching and autonomous customer interactions

Audience

Specialty ecommerce retailers that need live expert guidance to help shoppers choose complex or high-consideration products

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$1 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Encore AI
United States
www.gainencore.ai/

Company Information

Emergent
Founded: 2024
United States
getwingman.com

Alternatives

Docket

Docket

Docket Inc.

Alternatives

Categories

Categories

Integrations

Facebook
Facebook Ads
GitHub
Gmail
Google Calendar
Google Sheets
Google Slides
HubSpot CRM
Instagram
Instagram Ads
Jira
LinkedIn
Microsoft Outlook
Notion
Salesforce
Semrush
Slack
Telegram
WhatsApp
X (Twitter)

Integrations

Facebook
Facebook Ads
GitHub
Gmail
Google Calendar
Google Sheets
Google Slides
HubSpot CRM
Instagram
Instagram Ads
Jira
LinkedIn
Microsoft Outlook
Notion
Salesforce
Semrush
Slack
Telegram
WhatsApp
X (Twitter)
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Claim Encore AI and update features and information
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