EmozoEmozo Labs
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Related Products
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About
Emozo’s DIY SaaS Research & Feedback Collection platform uses behavioral and emotional insights to help you drive the right decisions for all digital content. Emozo’s platform helps you go beyond traditional customer data analytics and delve into customers’ hearts and minds to understand the effectiveness and impact of all digital content. You can use Emozo to test the effectiveness of ads, applications, streaming media content, and the likes, on any channel – web, mobile, social media, TV, etc. Emozo’s novel method of combining unconscious (attention and emotion) and stated (survey) responses helps you understand the effectiveness of all digital content very quickly. Emozo leverages AI to enable qualitative research at scale and with speed on customers' devices. Emozo supports iterative design-development processes and offers fully secure data protection for you and your customers.
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About
Lang auto-tags every support interaction with your own unique data categories, cutting average time to resolution by 60%+. Activate your customer support data to unlock a faster, smarter CX team. With better-categorized support interactions, you can automate manual agent tasks like routing, triage, and prioritization cutting average time to ticket resolution. Every company is sitting on a trove of customer interaction data. Lang helps you define your own unique CX categories to capture and structure more data than previously possible. Easily generate insights from your data that drive customer retention and surface revenue opportunities. With your own data language, Lang will help you auto-tag and categorize customer interactions to find new patterns in your data. Easily configure automation based on these insights with integrations into key CX systems. Auto-tag and categorize incoming support tickets in real-time.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Marketers and researchers who work at agencies, brands, or market research companies across B2C, D2C, and B2B verticals
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Audience
Teams and companies in search of a solution designed to activate their customer support data
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
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Pricing
$750 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationEmozo Labs
Founded: 2020
Canada
www.emozo.ai/
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Company InformationLang.ai
Spain
www.lang.ai/
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Categories |
Categories |
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Integrations
Dixa
Intercom
Salesforce
Zendesk
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