ProProfs Knowledge BaseProProfs
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Related Products
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About
Studies show that employees spend 2 hours every day searching for information. Only to be able to perform at their job. It is now the right moment to empower your teams to use this time on what matters. Elium offers a trusted and flexible source for sharing and enriching company knowledge. It helps streamline the decision-making process, improves collaboration and the ability to innovate. Company-wide procedures, key project learnings or market insights? They all have a place in Elium. Give your team the right tools to share and capitalise on company knowledge. Easily search inside stories or embedded files. Find the most relevant knowledge in seconds. Capturing knowledge is one thing, but making sure it stays relevant over time is a different story. With smart tools, Elium empowers teams to act on existing knowledge and collaborate around key insights.
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About
ProProfs Knowledge Base is a knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. It is also an effective method for introducing new hires to company procedures during the onboarding process. ProProfs Knowledge Base improves productivity by making it easy for employees and customers to instantly find what they're looking for, whenever and wherever they need it. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Business, schools, colleges, universities and apprenticeships looking for a knowledge sharing solution
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Audience
Companies of all sizes that want a knowledge management solution
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$6 per user per month
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationElium
Founded: 2008
Belgium
www.elium.com
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Company InformationProProfs
Founded: 2006
United States
www.proprofs.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Supported
Collaboration
Supported
Content Management
Supported
Decision Tree
Supported
Discussion Boards
Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
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Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Not Supported
Collaboration
Supported
Content Management
Supported
Decision Tree
Supported
Discussion Boards
Not Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
Software Documentation Features
Access Roles / User Permissions
Not Supported
Automatic Documentation Generation
Not Supported
Collaboration Tools
Supported
Docs Web Hosting
Not Supported
Feedback Capture
Not Supported
Markdown Support
Not Supported
Multiple Formats Support
Not Supported
Multiple Versions Support
Not Supported
reStructured Text Support
Not Supported
Version Control
Supported
Webhooks
Supported
WYSIWIG Editor
Not Supported
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Integrations
Amanote
Supported
Dropbox
Supported
Freshdesk
Not Supported
Gmail
Supported
Google Analytics
Not Supported
Google Docs
Supported
Google Drive
Supported
Google Workspace
Supported
Jira
Not Supported
Jira Work Management
Not Supported
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Integrations
Amanote
Not Supported
Dropbox
Not Supported
Freshdesk
Supported
Gmail
Not Supported
Google Analytics
Supported
Google Docs
Not Supported
Google Drive
Not Supported
Google Workspace
Not Supported
Jira
Supported
Jira Work Management
Supported
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