ElevenAgentsElevenLabs
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Modulate VelmaModulate
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About
ElevenLabs Agents is a platform for building, deploying, and scaling intelligent conversational AI agents that can speak, type, and take action across phone, web, and application environments. It enables developers and teams to create real-time agents that interact naturally with users through voice and text, combining speech-to-text, large language models, and text-to-speech into a unified system that functions like a human conversation partner. It allows agents to resolve customer issues, automate workflows, answer questions, and execute tasks based on connected data sources and predefined logic, making interactions both accurate and context-aware. These agents can be customized with knowledge bases, system prompts, and tools that enable them to access external systems, execute custom logic, and perform actions beyond simple responses. They support multimodal capabilities, meaning they can read, speak, and interpret inputs while handling conversational dynamics.
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About
Velma is a voice-native AI model developed by Modulate as part of a broader voice intelligence platform, designed to understand conversations directly from audio rather than relying on text transcripts. Unlike traditional systems that convert speech into text and analyze it with language models, Velma uses an Ensemble Listening Model (ELM), a specialized architecture that processes multiple dimensions of voice simultaneously, including tone, emotion, pacing, intent, and behavioral signals. This allows it to capture the full meaning of a conversation, not just the words spoken, recognizing nuances such as stress, deception, sarcasm, or escalation in real time. It operates by combining hundreds of specialized detectors, each focused on specific aspects of speech like emotional state, inappropriate conduct, or synthetic voice indicators, and then fusing those signals into higher-level insights about what is happening in a conversation.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Developers and businesses wanting to build AI agents capable of handling voice and chat interactions, automating tasks, and managing real-time customer or workflow operations
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Audience
Enterprise operations and trust & safety teams that need real-time voice intelligence to monitor conversations, detect risk, and enforce compliance across human and AI interactions
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Pricing
$5 per month
Free Version
Free Trial
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Pricing
$0.25 per hour
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationElevenLabs
Founded: 2022
United States
elevenlabs.io/agents
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Company InformationModulate
Founded: 2019
United States
www.modulate.ai/velma
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Categories |
Categories |
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Integrations
Zendesk
Cal.com
ElevenLabs
Five9
GENESYS
HubSpot CRM
Microsoft Teams
Model Context Protocol (MCP)
Pipedrive
Salesforce
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Integrations
Zendesk
Cal.com
ElevenLabs
Five9
GENESYS
HubSpot CRM
Microsoft Teams
Model Context Protocol (MCP)
Pipedrive
Salesforce
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