Elation Health vs. Tebra Comparison


Elation Health	Tebra	+	+
Visit Website	Learn More Update Features	Add To Compare	Add To Compare



About Elation Health is the leading technology platform for primary care, providing clinical-first solutions since 2010. Our award-winning EHR and billing platform supports 32,000 clinicians in delivering personalized care to over 16 million patients, helping providers rediscover the joy in medicine. Elation’s tools center on supporting primary care practices with tailored capabilities and workflows that streamline the complexities of longitudinal care, facilitate alignment with value-based care, and maximize revenue for each practice. Elation Health provides a comprehensive platform for primary care practices, including a clinical-first EHR for streamlined care workflows, integrated billing software to optimize revenue cycle management, and AI-powered tools that reduce documentation time by up to 2 hours daily, streamlining clinical encounters. Together, these solutions enhance efficiency, support personalized patient care, and empower independent practices to thrive.		About Independent practices need complete solutions to maximize patient and provider well-being. While each Tebra product is purpose-built to modernize and optimize every step of the patient-practice journey, the combined platform delivers a complete operating system that provides added value for providers and patients alike. Power your connected practice with everything you need to attract new patients and keep current ones through the power of digital presence. Empower patients through every communication touchpoint and deliver a uniquely frictionless experience and convenient access that builds trust and a healthier practice. A modern, certified EHR solution built for the needs of today’s provider, delivering everything your practice needs. This includes robust charting, streamlined documentation, a comprehensive view of patients and their history, eRx, eLabs, telehealth, and more, allowing providers control of how they deliver care.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Elation Health's clinical and billing platform is designed to support high-value primary care for the following customer types: New and established independent primary care practices: Small to medium-sized clinics focusing on primary care services. Care groups: Elation provides scalable, efficient solutions that streamline multi-location management, enhance coordination, and support practice growth with advanced clinical and administrative tools. Insurance-taking practices: Practices using traditional insurance billing, and those combining insurance billing with membership-based services in a hybrid model. Direct primary care (DPC) practices: Membership-based models offering personalized care without traditional insurance billing.		Audience Healthcare providers seeking a tool to modernize and optimize every step of the patient-practice journey
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported		Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing Elation Health pricing is available upon request. Free Version Not Supported Free Trial Not Supported		Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Read all reviews		Reviews/Ratings Overall 1.1 / 5 ease 1.8 / 5 features 1.9 / 5 design 2.0 / 5 support 1.1 / 5 Read all reviews
		Pros & Cons from Real Users Pros Tebra offers a fairly decent charting system, which can be a positive aspect of the platform. However, unless you have dedicated assistance, transitioning away from it comes at a steep price—potentially costing thousands just to obtain your own data. This makes the system feel more like a financial trap than a truly provider-friendly solution. Aprima is by far the worst but Tebra is a close second. I say that after using cerner, meditech, epic, aprima, allscripts, and practice fusion. It has so many ridiculous cliquues at times, has errors, goes down, flawed updates, you name it of the "I dont want to deal with.....and Tebra probably has that problem. Avoid this junk at all costs. Nothing. System is difficult to use. Accounting is difficult. Support tries hard but their hands are tied by those above them. Beware of Tebra’s lack of transparency and customer support. Despite not even starting onboarding or accessing the platform, we’ve been repeatedly charged without any explanation. Attempts to get answers are met with impersonal responses, directing us to ‘submit a ticket’ with no resolution. Tebra’s support is inaccessible, with no direct point of contact and vague responses to critical billing issues. This experience has felt unprofessional and even fraudulent, with ongoing charges for a service we’ve yet to use. If you’re considering Tebra, prepare for billing and communication challenges that make this service more frustrating than beneficial. Every good employee left the company. Not many compliments to give here. Good sales pitch, terrible delivery of services paid for. Cons Tebra presents itself as a comprehensive solution for providers, yet in reality, it falls short in every critical area. The clearinghouse consistently rejects claims, making the billing process inefficient and unreliable. Additionally, the requirement to download a desktop version just to conduct billing is outdated and inconvenient. To make matters worse, customer service is unresponsive, often taking days or even weeks to provide assistance. This platform fails to deliver on its promises, creating more frustration than solutions. Everything, where do you want to start. Horrible customer service. Poor functionality, Tebra allowed an outsider to hack my billing accounts multiple times. Tebra then fraudulently charged a provider's credit card $3000 of fraudulent charges without their knowledge. My billing company lost clients because of these antics by Tebra. No one will communicate or refund the money. Do not trust Tebra. I feel compelled to warn others about our experience with Tebra. Despite not having gone through onboarding or even accessing the product, Tebra has been charging our account regularly. There has been absolutely no communication about what these charges are for, and any attempt to reach out for clarification is met with impersonal responses telling us to ‘submit a ticket’—which results in no actual help or transparency. We haven't had any opportunity to use the platform or even start implementation, so it feels like these charges are completely unfounded. This lack of onboarding and customer support, combined with the unexplained billing, has left us feeling misled and taken advantage of. At this point, it’s hard not to see this as fraudulent behavior, given that we’re paying for a service we haven't received. Tebra’s lack of accountability and transparency is both unprofessional and unethical. I’d strongly recommend steering clear of this company if you want reliable service, clear communication, and a trustworthy partnership. So far, it’s been nothing but frustrating and costly without any benefit to our practice. Terrible customer service. Help desk us unhelpful. SEO is not optimized. Website is not updated even once after GO-LIVE. Rude staff. Would never use this company again.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Elation Health Founded: 2010 United States www.elationhealth.com/		Company Information Tebra United States www.tebra.com
Alternatives Advaa Health		Alternatives RXNT
Whadata		Ensora Mental Health TheraNest
Oracle Health RevElate Patient Accounting Oracle		EZDERM EHR EZDERM
OptiMantra		AdvancedMD
AdvancedMD View All		Luma Health View All
Categories Ambulatory Supported Charting Supported Clinic Management Supported Electronic Medical Records (EMR) Supported Electronic Health Records (EHR): HIPAA and ONC-ATCB certified, including a three-panel console for patient charting, lab and consult management, patient record accessibility, and comprehensive reporting. Insurance Billing Supported Medical Billing Supported Billing and Practice Management: Supports claims processing, eligibility verification, customizable billing dashboards, code/charge entry, and analytics with over 100 available reports. Medical Practice Management Supported Medical Scheduling Supported Patient Management: Features include appointment scheduling, patient registration, physician scheduling, telemedicine (with video conferencing), online forms, and a patient portal. Telemedicine Supported Telemedicine and Communication: Integrated telehealth, video visits, two-way messaging, appointment reminders, and HIPAA-compliant chat.		Categories Appointment Reminder Supported Care Coordination Supported Clinic Management Supported Clinical Documentation Supported e-Prescribing Supported Electronic Medical Records (EMR) Supported Health Insurance Supported Healthcare Claims Management Supported Medical Billing Supported Medical Practice Management Supported Medical Scheduling Supported Patient Engagement Supported Patient Intake Supported Patient Management Supported Patient Relationship Management (PRM) Supported Patient Scheduling Supported Revenue Cycle Management Supported Telemedicine Supported
Electronic Medical Records (EMR) Features Appointment Management Supported Charting Supported Compliance Tracking Supported E-Prescribing Supported E/M Coding Supported Handwriting Recognition Not Supported HIPAA Compliant Supported Integrated Telehealth Not Supported Meaningful Use Certified Supported MIPS Certified Not Supported ONC-ATCB Certified Supported Patient Portal Supported Self Service Portal Supported Voice Recognition Not Supported Medical Billing Features Claims Processing Supported Claims Scrubbing Supported Code & Charge Entry Supported Compliance Tracking Supported Customizable Dashboard Supported Dunning Management Not Supported Invoice History Supported Patient Eligibility Checks Supported Practice Management Supported Quotes/Estimates Supported Remittance Advice Not Supported Medical Practice Management Features Claims Management Supported E-Prescribing Supported EMR / EHR Supported HIPAA Compliant Supported Insurance Eligibility Verification Supported Inventory Management Not Supported Multi-Office Supported Multi-Physician Supported Patient Billing Supported Patient Portal Supported Patient Records Supported Patient Registration Supported Patient Scheduling Supported Physician Scheduling Supported Medical Scheduling Features Appointment Management Supported Billing & Invoicing Supported Drag & Drop Not Supported Facility Scheduling Supported Multi-Location Supported No-Show Tracking Supported On Call Scheduling Not Supported Patient Records Supported Patient Scheduling Supported Physician Management Supported Recurring Appointments Supported Self Service Portal Supported Staff Scheduling Supported Telemedicine Features Appointment Reminders Supported Appointment Scheduling Supported Chat / Messaging Supported E-Prescribing Supported For Medical Purposes Supported HIPAA Compliant Supported Multi-Provider Practice Supported Online Forms Supported Patient Queue Management Supported Practice Management Supported Remote Treatment Plans Supported Teleradiology Not Supported Video Conferencing Supported
Integrations Medsender Supported QuickSlot Health Supported 4medica Supported AI Answering Not Supported AdvancedMD Supported AltaPoint Supported CollaborateMD Supported GetDoctor Supported Guava Provider Dashboard Supported Nexus EHR Not Supported OpenPM Supported PUREDI Supported Persivia CareTrak Supported Prevounce Supported Recupra Not Supported RingRx Supported Spruce Health Supported Surgimate Supported Tellescope Supported Zoom Supported Show More Integrations View All 35 Integrations		Integrations Medsender Supported QuickSlot Health Supported 4medica Not Supported AI Answering Supported AdvancedMD Not Supported AltaPoint Not Supported CollaborateMD Not Supported GetDoctor Not Supported Guava Provider Dashboard Not Supported Nexus EHR Supported OpenPM Not Supported PUREDI Not Supported Persivia CareTrak Not Supported Prevounce Not Supported Recupra Supported RingRx Not Supported Spruce Health Not Supported Surgimate Not Supported Tellescope Not Supported Zoom Not Supported Show More Integrations View All 10 Integrations
		Claim Tebra and update features and information Claim Tebra and update features and information