Elation Health vs. OpenPM Comparison


Elation Health	OpenPM OpenPractice	+	+
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About Elation Health is the leading technology platform for primary care, providing clinical-first solutions since 2010. Our award-winning EHR and billing platform supports 32,000 clinicians in delivering personalized care to over 16 million patients, helping providers rediscover the joy in medicine. Elation’s tools center on supporting primary care practices with tailored capabilities and workflows that streamline the complexities of longitudinal care, facilitate alignment with value-based care, and maximize revenue for each practice. Elation Health provides a comprehensive platform for primary care practices, including a clinical-first EHR for streamlined care workflows, integrated billing software to optimize revenue cycle management, and AI-powered tools that reduce documentation time by up to 2 hours daily, streamlining clinical encounters. Together, these solutions enhance efficiency, support personalized patient care, and empower independent practices to thrive.		About Open Practice is pleased to present OpenPM, our cloud-based RCM platform that has propelled the company through 17 consecutive years of double-digit growth. OpenPM connects all the disparate elements of the revenue cycle including; Scheduling & Registration, Billing, Clearinghouse, and Patient Payments/Collections. The result is highly automated accounts receivables management for optimized cash flow, and extensive reporting to help you proactively manage your organization. All of this control is securely hosted and delivered through the browser you already have, providing the perfect combination of security and availability. Medical billing software, revenue cycle management solutions, practice management software, practice management system, medical practice management, EMR integration, EHR integration, practice management scheduling, patient scheduling, online patient billing, patient billing, automatic patient billing and payments, patient payments, electronic patient payments.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported
Audience Elation Health's clinical and billing platform is designed to support high-value primary care for the following customer types: New and established independent primary care practices: Small to medium-sized clinics focusing on primary care services. Care groups: Elation provides scalable, efficient solutions that streamline multi-location management, enhance coordination, and support practice growth with advanced clinical and administrative tools. Insurance-taking practices: Practices using traditional insurance billing, and those combining insurance billing with membership-based services in a hybrid model. Direct primary care (DPC) practices: Membership-based models offering personalized care without traditional insurance billing.		Audience Mid to Large multi-specialty Practices and RCM Companies of any size.
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported		Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing Elation Health pricing is available upon request. Free Version Not Supported Free Trial Not Supported		Pricing Flexible pricing to best meet your organization's needs: Per Provider, Per Visit or % Based. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Read all reviews		Reviews/Ratings Overall 4.8 / 5 ease 4.5 / 5 features 4.7 / 5 design 4.5 / 5 support 4.4 / 5 Read all reviews
		Pros & Cons from Real Users Pros OpenPM makes it easy to view billing information for my practice. I use it daily and rarely run into any bugs or issues. Easy to use and would recommend to anyone needing a PM platform! Even the size of the font makes this system easy to use! Enrollments were easy to do and I love my dashboard. A feature that I love is in the Code Tables. The ability to clearly look up and show all the active ICD-10 or CPT codes with the full description is something that I haven't seen on other platforms as well as in Open PM. Some of the features that I have loved about Open PM are in the scheduling section. The ability to scroll to see other times in the schedule and all columns scroll to keep the time the same so when I'm looking at lining up multiple appointments for the same day I can see who has availability for one appointment to end and another to begin right away. Another feature that I love is the reschedule queue so the appointment doesn't stay on the schedule when we know that it won't be but we still haven't rescheduled the appointment to another time. The Show Me How feature is always really helpful when I need to learn something new about the software. I don't have to call anyone to figure out what I need. The source is always available for what I'm looking for. Great design, useful features, and very easy to use! I love how quickly you can schedule appointments for patients. My favorite part is that it can be personalized to your liking. It is secure and simple to use when it comes to scheduling patients and adjusting patient accounts. Cons I wish it looked more modern. But it’s a great example of function over form. Pricing can be a little confusing at times. Does not have an EHR. Would like to have graphs included for A/R analysis, etc. One thing I would change is in the Patient Dashboard. When expanding an encounter, the columns don't line up with the condensed encounter columns. I wish they would line up to be directly under the correlating column. OpenPM has no cons! Perfect as is, no change is needed. None so far. I've been using this system for about 2 years and I haven't had any issues.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Elation Health Founded: 2010 United States www.elationhealth.com/		Company Information OpenPractice Founded: 2005 United States www.openpractice.net
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Categories Ambulatory Supported Charting Supported Clinic Management Supported Electronic Medical Records (EMR) Supported Electronic Health Records (EHR): HIPAA and ONC-ATCB certified, including a three-panel console for patient charting, lab and consult management, patient record accessibility, and comprehensive reporting. Insurance Billing Supported Medical Billing Supported Billing and Practice Management: Supports claims processing, eligibility verification, customizable billing dashboards, code/charge entry, and analytics with over 100 available reports. Medical Practice Management Supported Medical Scheduling Supported Patient Management: Features include appointment scheduling, patient registration, physician scheduling, telemedicine (with video conferencing), online forms, and a patient portal. Telemedicine Supported Telemedicine and Communication: Integrated telehealth, video visits, two-way messaging, appointment reminders, and HIPAA-compliant chat.		Categories Ambulatory Supported Claims Processing Supported Medical Billing Supported Medical Practice Management Supported Medical Scheduling Supported Occupational Health Supported Revenue Cycle Management Supported
Medical Billing Features Claims Processing Supported Claims Scrubbing Supported Code & Charge Entry Supported Compliance Tracking Supported Customizable Dashboard Supported Dunning Management Not Supported Invoice History Supported Patient Eligibility Checks Supported Practice Management Supported Quotes/Estimates Supported Remittance Advice Not Supported Medical Practice Management Features Claims Management Supported E-Prescribing Supported EMR / EHR Supported HIPAA Compliant Supported Insurance Eligibility Verification Supported Inventory Management Not Supported Multi-Office Supported Multi-Physician Supported Patient Billing Supported Patient Portal Supported Patient Records Supported Patient Registration Supported Patient Scheduling Supported Physician Scheduling Supported Medical Scheduling Features Appointment Management Supported Billing & Invoicing Supported Drag & Drop Not Supported Facility Scheduling Supported Multi-Location Supported No-Show Tracking Supported On Call Scheduling Not Supported Patient Records Supported Patient Scheduling Supported Physician Management Supported Recurring Appointments Supported Self Service Portal Supported Staff Scheduling Supported Show More Features Electronic Medical Records (EMR) Features Appointment Management Supported Charting Supported Compliance Tracking Supported E-Prescribing Supported E/M Coding Supported Handwriting Recognition Not Supported HIPAA Compliant Supported Integrated Telehealth Not Supported Meaningful Use Certified Supported MIPS Certified Not Supported ONC-ATCB Certified Supported Patient Portal Supported Self Service Portal Supported Voice Recognition Not Supported Telemedicine Features Appointment Reminders Supported Appointment Scheduling Supported Chat / Messaging Supported E-Prescribing Supported For Medical Purposes Supported HIPAA Compliant Supported Multi-Provider Practice Supported Online Forms Supported Patient Queue Management Supported Practice Management Supported Remote Treatment Plans Supported Teleradiology Not Supported Video Conferencing Supported		Medical Billing Features Claims Processing Supported Claims Scrubbing Supported Code & Charge Entry Supported Compliance Tracking Not Supported Customizable Dashboard Supported Dunning Management Supported Invoice History Supported Patient Eligibility Checks Supported Practice Management Supported Quotes/Estimates Supported Remittance Advice Supported Medical Practice Management Features Claims Management Not Supported E-Prescribing Not Supported EMR / EHR Not Supported HIPAA Compliant Supported Insurance Eligibility Verification Supported Inventory Management Not Supported Multi-Office Supported Multi-Physician Supported Patient Billing Supported Patient Portal Not Supported Patient Records Not Supported Patient Registration Supported Patient Scheduling Supported Physician Scheduling Not Supported Medical Scheduling Features Appointment Management Supported Billing & Invoicing Supported Drag & Drop Supported Facility Scheduling Supported Multi-Location Supported No-Show Tracking Supported On Call Scheduling Supported Patient Records Not Supported Patient Scheduling Supported Physician Management Not Supported Recurring Appointments Supported Self Service Portal Not Supported Staff Scheduling Not Supported Show More Features Revenue Cycle Management Features Accounts Receivable Supported Claims Management Supported Collections Management Supported EHR/EMR Integration Supported For Healthcare Supported ICD-10 Compliance Supported Insurance Verification Supported Medical Billing Supported Patient Portal Supported Patient Registration Supported Patient Scheduling Supported Payment Processing Supported
Integrations Surgimate Supported Acumen 2.0 Not Supported CGM LABDAQ Supported DeepScribe Supported Guava Provider Dashboard Supported Hale Supported ICANotes Not Supported MDConnection Supported Medstar HIS Not Supported PhraseExpander Supported Power2Practice Not Supported QuickSlot Health Supported SIS COM Not Supported Sevocity EHR Not Supported Veradigm EHR Not Supported WebChart Not Supported Zoom Supported Zus Supported athenaClinicals Not Supported eClinicalWorks Not Supported Show More Integrations View All 35 Integrations		Integrations Surgimate Supported Acumen 2.0 Supported CGM LABDAQ Not Supported DeepScribe Not Supported Guava Provider Dashboard Not Supported Hale Not Supported ICANotes Supported MDConnection Not Supported Medstar HIS Supported PhraseExpander Not Supported Power2Practice Supported QuickSlot Health Not Supported SIS COM Supported Sevocity EHR Supported Veradigm EHR Supported WebChart Supported Zoom Not Supported Zus Not Supported athenaClinicals Supported eClinicalWorks Supported Show More Integrations View All 44 Integrations
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