OpenPM

OpenPM

OpenPractice
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About

Elation Health is the leading technology platform for primary care, providing clinical-first solutions since 2010. Our award-winning EHR and billing platform supports 32,000 clinicians in delivering personalized care to over 16 million patients, helping providers rediscover the joy in medicine. Elation’s tools center on supporting primary care practices with tailored capabilities and workflows that streamline the complexities of longitudinal care, facilitate alignment with value-based care, and maximize revenue for each practice. Elation Health provides a comprehensive platform for primary care practices, including a clinical-first EHR for streamlined care workflows, integrated billing software to optimize revenue cycle management, and AI-powered tools that reduce documentation time by up to 2 hours daily, streamlining clinical encounters. Together, these solutions enhance efficiency, support personalized patient care, and empower independent practices to thrive.

About

Open Practice is pleased to present OpenPM, our cloud-based RCM platform that has propelled the company through 17 consecutive years of double-digit growth. OpenPM connects all the disparate elements of the revenue cycle including; Scheduling & Registration, Billing, Clearinghouse, and Patient Payments/Collections. The result is highly automated accounts receivables management for optimized cash flow, and extensive reporting to help you proactively manage your organization. All of this control is securely hosted and delivered through the browser you already have, providing the perfect combination of security and availability. Medical billing software, revenue cycle management solutions, practice management software, practice management system, medical practice management, EMR integration, EHR integration, practice management scheduling, patient scheduling, online patient billing, patient billing, automatic patient billing and payments, patient payments, electronic patient payments.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Elation Health's clinical and billing platform is designed to support high-value primary care for the following customer types: New and established independent primary care practices: Small to medium-sized clinics focusing on primary care services. Care groups: Elation provides scalable, efficient solutions that streamline multi-location management, enhance coordination, and support practice growth with advanced clinical and administrative tools. Insurance-taking practices: Practices using traditional insurance billing, and those combining insurance billing with membership-based services in a hybrid model. Direct primary care (DPC) practices: Membership-based models offering personalized care without traditional insurance billing.

Audience

Mid to Large multi-specialty Practices and RCM Companies of any size.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Elation Health pricing is available upon request.
Free Version
Free Trial

Pricing

Flexible pricing to best meet your organization's needs: Per Provider, Per Visit or % Based.
Free Version
Free Trial

Reviews/Ratings

Reviews/Ratings

Overall 4.8 / 5
ease 4.5 / 5
features 4.7 / 5
design 4.5 / 5
support 4.4 / 5

Pros & Cons from Real Users

Pros

  • OpenPM makes it easy to view billing information for my practice. I use it daily and rarely run into any bugs or issues.
  • Easy to use and would recommend to anyone needing a PM platform! Even the size of the font makes this system easy to use! Enrollments were easy to do and I love my dashboard.
  • A feature that I love is in the Code Tables. The ability to clearly look up and show all the active ICD-10 or CPT codes with the full description is something that I haven't seen on other platforms as well as in Open PM. Some of the features that I have loved about Open PM are in the scheduling section. The ability to scroll to see other times in the schedule and all columns scroll to keep the time the same so when I'm looking at lining up multiple appointments for the same day I can see who has availability for one appointment to end and another to begin right away. Another feature that I love is the reschedule queue so the appointment doesn't stay on the schedule when we know that it won't be but we still haven't rescheduled the appointment to another time. The Show Me How feature is always really helpful when I need to learn something new about the software. I don't have to call anyone to figure out what I need. The source is always available for what I'm looking for.
  • Great design, useful features, and very easy to use! I love how quickly you can schedule appointments for patients.
  • My favorite part is that it can be personalized to your liking. It is secure and simple to use when it comes to scheduling patients and adjusting patient accounts.

Cons

  • I wish it looked more modern. But it’s a great example of function over form.
  • Pricing can be a little confusing at times. Does not have an EHR. Would like to have graphs included for A/R analysis, etc.
  • One thing I would change is in the Patient Dashboard. When expanding an encounter, the columns don't line up with the condensed encounter columns. I wish they would line up to be directly under the correlating column.
  • OpenPM has no cons! Perfect as is, no change is needed.
  • None so far. I've been using this system for about 2 years and I haven't had any issues.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Elation Health
Founded: 2010
United States
www.elationhealth.com/

Company Information

OpenPractice
Founded: 2005
United States
www.openpractice.net

Alternatives

Alternatives

Benchmark PM

Benchmark PM

Benchmark Solutions
Intergy EHR

Intergy EHR

Greenway Health

Categories

Electronic Health Records (EHR): HIPAA and ONC-ATCB certified, including a three-panel console for patient charting, lab and consult management, patient record accessibility, and comprehensive reporting.

Billing and Practice Management: Supports claims processing, eligibility verification, customizable billing dashboards, code/charge entry, and analytics with over 100 available reports.

Patient Management: Features include appointment scheduling, patient registration, physician scheduling, telemedicine (with video conferencing), online forms, and a patient portal.

Telemedicine and Communication: Integrated telehealth, video visits, two-way messaging, appointment reminders, and HIPAA-compliant chat.

Categories

Medical Billing Features

Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice

Medical Practice Management Features

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Medical Scheduling Features

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Electronic Medical Records (EMR) Features

Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
Handwriting Recognition
HIPAA Compliant
Integrated Telehealth
Meaningful Use Certified
MIPS Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition

Telemedicine Features

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing

Medical Billing Features

Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice

Medical Practice Management Features

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Medical Scheduling Features

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Revenue Cycle Management Features

Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Patient Portal
Patient Registration
Patient Scheduling
Payment Processing

Integrations

Surgimate
Amazing Charts EHR
Assort Health
Clearwave
Clinisys Orchard
CollaborateMD
ICANotes
Medstar HIS
NetHealth
NextGen Healthcare EHR
OpenPM
OptimisPT
PracticeSuite
Praxis EMR
QuickSlot Health
Talkie.ai
TheraManager
WebChart
athenaClinicals
athenaOne

Integrations

Surgimate
Amazing Charts EHR
Assort Health
Clearwave
Clinisys Orchard
CollaborateMD
ICANotes
Medstar HIS
NetHealth
NextGen Healthcare EHR
OpenPM
OptimisPT
PracticeSuite
Praxis EMR
QuickSlot Health
Talkie.ai
TheraManager
WebChart
athenaClinicals
athenaOne
Claim OpenPM and update features and information
Claim OpenPM and update features and information