Salesforce Loyalty ManagementSalesforce
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Related Products
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About
With Ekoma, you can grow your sales and develop your community using the loyalty, referral and VIP programs. The Incentive Marketing Platform. Repeat customers refer 50% more people who are 4 times more likely to place an order because they trust your brand. Additionally, referred customers are more loyal (higher NPS), spend more money (higher LTV and AOV), and refer more customers themselves. Market more effectively to your existing customers that are more likely to purchase again. Repeat customers refer 50% more people, and referred customers are 4 times more likely to place an order because they can trust your brand. Award your customers with points and rewards both before and after purchase. Incentivize them to come back and redeem their points and rewards. Ekoma provides two complementary modules to create a deep customer experience towards loyalty and advocacy.
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About
Salesforce Loyalty Management is a comprehensive platform designed to help businesses create and manage intelligent, personalized loyalty programs that enhance customer engagement and lifetime value. Built on the Salesforce Customer 360 Platform, it allows companies to configure loyalty programs with tiers, points, benefits, and rewards tailored to both B2B and B2C customers. It supports cross-industry partnerships, enabling customers to earn and redeem rewards across various brands, and offers tools to seamlessly onboard partners and manage joint promotions. With AI-powered capabilities, businesses can identify brand advocates, manage referral programs, and deliver personalized promotions based on customer data and behavior. Integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management provides a unified view of the customer, facilitating consistent engagement across all touchpoints.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Anyone looking for an incentive marketing platform with a loyalty, referral, and VIP program
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Audience
Businesses wanting a solution to build and manage personalized loyalty programs that drive customer engagement and increase lifetime value
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$29 per month
Free Version
Free Trial
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Pricing
$20,000 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationEkoma
United States
ekoma.io
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Company InformationSalesforce
Founded: 1999
United States
www.salesforce.com/marketing/loyalty-management/
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Categories |
Categories |
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Customer Loyalty Features
Corporate Memberships
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
eCommerce Features
Catalog Management
Channel Management
CRM
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
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Integrations
Salesforce
Salesforce Agentforce Marketing
Salesforce Agentforce Service
Shopify
Tableau
WooCommerce
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Integrations
Salesforce
Salesforce Agentforce Marketing
Salesforce Agentforce Service
Shopify
Tableau
WooCommerce
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