SurgyInsights

SurgyInsights

Surgy Innovation Labs
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About

Efeedor is a healthcare experience management software that helps hospitals elevate patient experience, improve care quality, and achieve operational excellence. Their platform provides tools for gathering and analyzing patient feedback, managing patient requests and complaints through a concierge system, digitizing incident reporting, and tracking quality indicators. Efeedor also includes features for streamlining quality audits, managing internal service requests, and facilitating asset management. This comprehensive suite helps hospitals demonstrate their commitment to patient-centered care and meet accreditation standards like NABH and JCI. Efeedor aims to provide user-friendly and affordable solutions, allowing hospitals to make informed decisions, improve staff efficiency, and boost patient satisfaction.

About

SurgyInsights is a hospital analytics dashboard for hospital leaders in India and the GCC. It includes 84 ready-to-use KPIs across executive, operations, finance, quality, HR, nursing, and clinical areas, each mapped to NABH and JCI quality indicators. Leaders can ask questions in plain language, and a deterministic KPI engine computes answers without AI-generated SQL. Dashboards and alerts track performance, while anomaly detection flags unusual trends and delivers AI-assisted root-cause analysis through WhatsApp. Hospitals can get started without integrations using CSV or Excel data. They can also bring their own LLM, including Claude, OpenAI, Gemini, or Vertex AI. A PII scanner blocks patient identifiers at ingestion, and tenant-isolated data is encrypted in transit and at rest. SurgyInsights works with SurgyOne or an existing HIS. Subscriptions are billed annually per hospital.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hospitals

Audience

Multi-specialty hospital groups and leaders, including CEOs, CFOs, and COOs, at NABH- and JCI-accredited hospitals in India and the GCC.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$600/hospital/year
Annual subscription per hospital. Product scope and pricing may vary by hospital configuration; options include self-serve CSV/Excel access, scheduled data sync, enterprise API/SLA, and OEM embedding.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Efeedor
Founded: 2018
India
www.efeedor.com

Company Information

Surgy Innovation Labs
Founded: 2020
India
surgy.health/

Alternatives

Alternatives

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Medworxx

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SurgyFrontdesk

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FollowMyHealth

FollowMyHealth

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SurgyCRM

SurgyCRM

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SurgiCare Medical Inventory

SurgiCare Medical Inventory

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Categories

Patient Experience Supported

Categories

Integrations

Claude Not Supported
Gemini Not Supported
OpenAI Not Supported
WhatsApp Not Supported

Integrations

Claude Supported
Gemini Supported
OpenAI Supported
WhatsApp Supported
Claim Efeedor and update features and information
Claim Efeedor and update features and information
Claim SurgyInsights and update features and information
Claim SurgyInsights and update features and information