Edison Mail vs. Shortwave Comparison


Edison Mail Edison Software	Shortwave	+	+
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About We spend most of our time in mail, often reading about innovation and productivity. Somewhere along the way, mail got lost. So, we set out to build the best mail experience in the world for mobile. Get organized with categories. The app's assistant will automatically categorize messages for you to make it easier to find. Like peanut butter and jelly, some things go together. Get alerts for flight status changes including delays, cancellations and gate changes. Monitor the price protection window on recent purchases and get notified if the price drops. Get the forecast for my upcoming trips in the assistant to help me pack. Get notified when packages are out for delivery, and view details right in the assistant. Newsletters and mailing lists you don't read and may want to unsubscribe from. Surface directions to the airport for your next flight or your hotel for quick one tap access.	About Email connected the world, but it lost its magic along the way. We believe it deserves better, and we're on a mission to bring email up to speed (literally) with modern messaging apps. Email should prioritize people, not advertising. Getting through your inbox shouldn't require busywork, and sending an email should be as fast as typing a text message. That's why we're building Shortwave: to recapture the magic of email with a beautifully designed product that works for everyone. Create channels to keep your team on-topic and make past conversations searchable. Instant delivery, typing indicators, and emoji reactions make conversations with other Shortwave users come to life. Use @-mentions to push notify the right people when you need them to join in. Shortwave connects to your existing Gmail account. Sign in today to get your inbox organized in minutes. You'll have the option to invite your teammates later.
Platforms Supported Windows Not Supported Mac Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Individuals or companies of all sizes interested in a smarter email client	Audience Anyone searching for an Email Management solution
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 1.2 / 5 ease 2.2 / 5 features 2.2 / 5 design 2.0 / 5 support 1.8 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros I used to like this app, and have been using it for the last four or five years, but there are no longer any 'Pros' given what just happened. Worked really good , No problems with how it handled my email accounts but read the cons, NO TRUST ! normal people do not do business like this and that is why I just downloaded SPARK email ! It looks fine, with all the bells and whistles that one would expect. Pretty much par for the course for this kind of thing. Nothing NOW!! Even Compulsory Updates of The APP want ME TO Upgrade to another Mediocre PLATFORM - AND THEY NEVER RESPOND!! Cons Just had the same experience as the September 2025 user. I've been using Edison Mail mobile and desktop apps for the last four or five years, and suddenly I can no longer access my desktop app. There's only a notification window -- with no Close button, so it can't be closed -- with an asinine smiley face and text that says Edison is switching to mobile-only immediately, Edison is removing the desktop app from the App Store, and Edison won't respond to any requests for support. The window can't even be expanded in order to see all of the text, which is insane. Although there is text that says "You can keep using it if you'd like, but starting now...", there's no way to use it since the window can't be closed and there's a error message in the background that says something about "wound". This is total BS. They gave ZERO advance notification about this. All of this is a complete violation of industry standards, but I guess who cares because standards don't exist any more, right? Now I need to figure out the implications of a company doing whatever it wants with all of my personal email, as they've done with this desktop app. Given this and the issues they've had over the years -- and I thought I had done enough research -- you can be absolutely sure they're doing some back-door thing where they've given access to all of their users' personal emails to train AI or some other money-making grab to save what is apparently their failing business. Cannot Trust them if they close all desktop Edison emails without notice, I have 78 emails I needed right then ! they locked the page with a message saying sorry we are not working with desktop's anymore as of Now! I had almost 1 year of work in my account ! They say they are only going to work with cell phone users ! Even a F-ing 1 day notice would have let me get my stuff closed down . No S/MIME support. This is a complete deal breaker for me: without S/MIME support this is not a good fit in professional settings, certainly not in mine. Total BS from Support NOW!! :( Mail By Edison is now all but an AD Platform for its new xxx@mail.COM Email Accounts
Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Edison Software Founded: 2011 United States mail.edison.tech/	Company Information Shortwave United States www.shortwave.com
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Categories Email Clients Supported Email Management Supported	Categories AI Productivity Supported AI Summarizers Supported AI Tools Supported Email Clients Supported Email Management Supported Internal Communications Supported Team Communication Supported

Integrations Gmail Supported Microsoft 365 Supported Microsoft OneDrive Supported Microsoft Outlook Supported OnMail Supported Yahoo! Mail Supported View All 6 Integrations	Integrations Gmail Supported Microsoft 365 Not Supported Microsoft OneDrive Not Supported Microsoft Outlook Not Supported OnMail Not Supported Yahoo! Mail Not Supported View All 1 Integration
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