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About

Our feature-rich platform helps you spend more time creating outstanding guest experiences while your restaurant runs on autopilot. Table management that helps your staff meet your goals. Fill more of your floor, control and manage the guest flow and free your staff from wasted time trying to stay on top of everything. See your restaurant through powerful tools, timeline, grid, floor and list, all designed to help you become more efficient. Easily prevent double booking, overflow and kitchen capacity issues so service runs smoothly each and every time. Staying on top of capacity is part of the new normal. Take the guesswork out of restrictions and keep guests safe with easy volume capping and pacing tools that automatically fill your tables as you need. Receive smart in-app suggestions for how to optimize seating. Eat App also analyzes your availability and automatically fills your restaurant to maximize revenue.

About

Everything you need to get back in action—and reconnect with guests. The future of restaurants is at risk and now’s the time to pull together as a community. From takeout ordering to special experiences, OpenTable is here to help you reboot your business. Get discovered and capture the business of the millions of people, around the world and in your neighborhood, searching on OpenTable. Solutions to manage and build your best business yet, and access to the largest network of guests—at your service. From online ordering and takeout to powerful marketing and experiences, make more money when you access our network of millions. Every tool and integration you need to streamline your operations, from reservations and waitlists to shift planning and actionable insights. Hospitality is built on knowing each and every guest, no matter how they’re dining with you.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Restaurants looking for a Restaurant Management system

Audience

Restaurants and diners who want to book restaurant reservations online

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$0/month
Free Plan: $0/month
Starter Plan: $49/month
Basic Plan: $119/month
Pro Plan: $209/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 3.0 / 5
ease 4.0 / 5
features 3.5 / 5
design 3.5 / 5
support 3.0 / 5

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • - price - a lot of restaurants - benefits - support team (especially Elana - she is the best) Everything is great!
  • The ease of setting up without need for support on their side. The trial is good but problems come after. Read the cons below.

Cons

  • -I did not see problems with the Eat App application.
  • (1) Interface. UI/UX - Not easy to change tables, or have a bird's eye view of reservations for the entire week or month. I had to view day by day. (2) SUPPORT IS TERRIBLE. They are accessible when they try to get you to sign up. But if you try to cancel subscription, everyone avoids you like a plague. I have been trying to get my subscription cancelled since the end of last month and I either get responses like "we are looking into it," "the request has been forwarded to your account manager," "your account manager just got married and is on holiday" and other excuses. Please set up an "away" message on your email response, or get someone to cover you if you are going to be away for an extended period of time. (3) The pricing plan is not attractive. Prices escalate quickly because either the SMSes run out or the # of covers run out. And the jump to the next pricing tier is steep.

Pros & Cons from Real Users

Pros

  • This is a good software option for restaurants who need to accept online orders and plan out their layout.

Cons

  • It's not very customizable and can be confusing to navigate

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Eat App
Founded: 2015
United Arab Emirates
restaurant.eatapp.co

Company Information

OpenTable
Founded: 1998
United States
restaurant.opentable.com

Alternatives

Alternatives

TablesReady

TablesReady

Table's Ready, LLC
Resy OS

Resy OS

Resy Network

Categories

Categories

Restaurant Management Features

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations Features

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Restaurant Management Features

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations Features

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Integrations

Painapo
Atlas Direct Tips
Cendyn Revintel
ChatGPT Pro
Checkout.com
Genesys Cloud CX
Heartland Retail
Hubworks
Locafy
Maitre'D POS
Merchant Centric
NorthStar
PAR POS
POSitouch
SevenRooms
Sorrel AI
Squirrel POS
Stripe
SwiftPOS
Tripadvisor Menu Connect

Integrations

Painapo
Atlas Direct Tips
Cendyn Revintel
ChatGPT Pro
Checkout.com
Genesys Cloud CX
Heartland Retail
Hubworks
Locafy
Maitre'D POS
Merchant Centric
NorthStar
PAR POS
POSitouch
SevenRooms
Sorrel AI
Squirrel POS
Stripe
SwiftPOS
Tripadvisor Menu Connect
Claim Eat App and update features and information
Claim Eat App and update features and information
Claim OpenTable and update features and information
Claim OpenTable and update features and information