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About

EasyChannel is a complete multichannel ecommerce platform designed for online sellers. It features a range of multi-channel selling tools that enable sellers to list and sell on multiple platforms, allowing them to diversify and grow their ecommerce business. A multichannel listing software packed with smart AI ecommerce tools, it enables sellers to create and publish optimized listings on multiple selling channels, including marketplaces, webstores, and social media platforms. EasyChannel also has built-in multichannel inventory management and multichannel order management platforms, so sellers can easily manage their cross-channel inventory and multi-channel orders from one place. Finally, an optional ecommerce helpdesk for managing multiple communication channels simplifies and unifies multi-channel customer service, making growth not only more accessible, but infinitely more manageable.

About

Extract actionable business intelligence from unstructured data across web chat, email, social media, and call notes to drive an enhanced insight into your customer experience (CX). Use multichannel analytics to better understand your multichannel customers. Your customers are now multichannel and as a result your customer and employee analytics must also be multichannel. While voice remains a critical channel, customers are increasingly choosing digital customer service channels such as chat, email and social media. Adding Text Analytics gives you a holistic analysis of your customer engagement strategy.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Ecommerce owners

Audience

Companies that need a powerful text analytics solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$39.90
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

EasyChannel
Founded: 2024
Israel
www.easychannel.com

Company Information

Verint
Founded: 1994
United States
www.verint.com/text-analytics/

Alternatives

Alternatives

Conversus.AI

Conversus.AI

Converseon

Categories

Categories

Integrations

Amazon
Axis LMS
BigCommerce
Etsy
Facebook
Instagram
Shopify
TikTok
Walmart
WooCommerce
eBay

Integrations

Amazon
Axis LMS
BigCommerce
Etsy
Facebook
Instagram
Shopify
TikTok
Walmart
WooCommerce
eBay
Claim EasyChannel and update features and information
Claim EasyChannel and update features and information
Claim Verint Text Analytics and update features and information
Claim Verint Text Analytics and update features and information