Easy Wiki

Easy Wiki

Rocketta
+
+

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About

Easy Wiki for SharePoint and Microsoft 365. With intuitive navigation, automatic tables of contents and seamless integration with Microsoft Teams, we offer you the perfect solution for efficient teamwork and knowledge sharing. Our solution is based on standard SharePoint functions, but extends them with several useful features that will noticeably increase the efficiency of your employees. It boosts productivity, simplifies workflows, and ensures everyone has the right knowledge at their fingertips when they need it most.

About

Talisma Knowledgebase empowers your customer service staff by providing instant access to critical knowledge at the heart of your operations, reducing operational costs and improving business efficiency and growth. With Talisma Knowledgebase, service and support groups can continually capture, create, and refine knowledge solutions as part of their daily workflow. As solutions are approved and published to the knowledgebase, they become immediately available for shared use across functional areas and multiple channels, including phone, email, chat, and the Web. Users can easily tailor content delivery to different audiences using content rules and branded knowledge article templates. Easily track and report on knowledge articles accessed, categories of knowledge used, questions asked that did not result in a correct answer, customer satisfaction levels, and much more. In addition, detailed information about each knowledgebase visitor’s query is logged in the contact record.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies using Microsoft 365 and looking for a centralized knowledge hub

Audience

Organizations of all sizes searching for a solution to get instant access to critical knowledge

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Rocketta
Germany
rocketta.de/

Company Information

Talisma
Founded: 1999
United States
www.talisma.com/products/knowledge-base-software/

Alternatives

Alternatives

Drupal Wiki

Drupal Wiki

KontextWork GbR
RightAnswers

RightAnswers

Upland Software
Helpie

Helpie

Helpie WP

Categories

Corporate Wiki Supported

Categories

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Not Supported
Collaboration Not Supported
Content Management Not Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Not Supported
Knowledge Base Management Supported
Self Service Portal Not Supported

Integrations

Microsoft 365 Supported
Microsoft SharePoint Supported

Integrations

Microsoft 365 Not Supported
Microsoft SharePoint Not Supported
Claim Easy Wiki and update features and information
Claim Easy Wiki and update features and information
Claim Talisma Knowledgebase and update features and information
Claim Talisma Knowledgebase and update features and information