LogicsWare EPIX

LogicsWare EPIX

LogicsWare
Infortel Select

Infortel Select

ISI Telemanagement Solutions
+
+

Related Products

  • Epicor Kinetic
    533 Ratings
    Visit Website
  • CallTools
    594 Ratings
    Visit Website
  • SBS Quality Management Software
    7 Ratings
    Visit Website
  • Innoslate
    93 Ratings
    Visit Website
  • SalesTarget.ai
    50 Ratings
    Visit Website
  • PBRS Power BI Reports Distribution
    12 Ratings
    Visit Website
  • NINJIO
    416 Ratings
    Visit Website
  • Uptime.com
    478 Ratings
    Visit Website
  • Flowlens
    39 Ratings
    Visit Website
  • Budgyt
    290 Ratings
    Visit Website

About

LogicsWare EPIX system contains extensive products and modules that enrich the system with features and functionality for normal and business-critical needs. Multi-Database engines interface capability. Multi-Site collection via FTP, IP, Shared Databases (ODBC), RS232, and dial-up. Hierarchical email reporting module that automatically sends emails to both employees and their managers. Extensive reporting features for analytical and control purposes, with the ability to export these reports many standard formats (PDF, Excel, Word, and HTML). Active directory integration for employee data synchronization. IP phone utilities for major PBX vendors. Capable of storing a large number of CDR records (typically infinite) depending on the Database Engine and hard disk space. True Multi-Threading system that make use of new processors (Core 2 Duo, and Quad four), to achieve the highest performance.

About

Infortel Select allows you to collect, standardize, and enhance call detail records through a single, user-friendly, customizable application. Organizations subject to communications compliance regulations as well as those that simply wish to have visibility into corporate call history will enjoy a fast and user-friendly interface to make easy work of searching, documenting and sharing communications events. VoIP brings with it the need and opportunity to manage voice quality. Intel Select associates QoS metrics like latency, jitter, packet loss, mean opinion score and severely concealed seconds with each call event to provide analysis and aid in the troubleshooting of poor quality calls. Infortel Select includes a robust call rating engine and a variety of organizationally based chargeback reports supporting both variable usage expenses, recurring fixed equipment charges and service fees for organizations wishing to allocate telecom expenses back to the responsible departments.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hospitality and retail businesses interested in a solution to manage their business and maximize profits

Audience

Companies seeking asolution to collect, standardize, and enhance call detail records

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Granularity, visibility, and time saved thanks to its intuitive system. The new UI is beautiful as well!

Cons

  • User interface can be overwhelming from all the choices.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

LogicsWare
Founded: 2009
Egypt
www.logicsware.com/EPIX.html

Company Information

ISI Telemanagement Solutions
Founded: 1977
United States
www.isi-info.com

Alternatives

CommsOffice Express

CommsOffice Express

CommSoft Software Solutions

Alternatives

Calltrak

Calltrak

Theodore Software Consultants
WinCall

WinCall

TeleManagement Technologies
CMar4Pabx

CMar4Pabx

MarwanSoft
CommView

CommView

@Comm

Categories

Categories

Call Accounting Features

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Call Accounting Features

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Integrations

No info available.

Integrations

No info available.
Claim LogicsWare EPIX and update features and information
Claim LogicsWare EPIX and update features and information
Claim Infortel Select and update features and information
Claim Infortel Select and update features and information