EMDECS

EMDECS

BrightOrder
HITS

HITS

Andreoli & Associates
+
+

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About

EMDECS is a cloud-based fleet and repair shop maintenance management software solution for heavy-duty equipment. Leveraging cutting-edge web technologies and process driven design, EMDECS makes setup and training easier and quicker. The solution also delivers preventive maintenance (PM) scheduling and supports multi-location enterprises, counter sales, tire management, and purchasing. Plus, EMDECS integrates well with third-party applications like QuickBooks.

About

HITS is a robust cloud-based auto and tire software solution developed by Andreoli & Associates. Designed specifically for independent tire and auto service professionals, HITS provides appointment scheduling, inventory management, accounting, and labor management. The solution features three modules: HITS BPOS ( point of sale auto and tire software), HITS TireLink (add-on package for tire wholesale e-commerce), and HITS ServiceCAT (addon package for parts and labor quotes).

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Designed specifically for fleet management and repair shops

Audience

Used by independent auto repair shops, tire wholesalers, and tire dealers.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$125.00/month/user
Offers monthly subscription and lease options
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Support team is located in the US, they are very responsive and knowledgeable. They return my calls/emails within an hour, sometimes within 5 minutes. Some of them have also worked in shops like mine so they understand what I am dealing with on a daily basis. They do NOT require a contract just a simple monthly subscription. They have an open AP which allows me to integrate with 3rd party vendors. They were able to convert all of my data from my previous system. Key Features I’m Using Daily: Centralized Customer & Vehicle History allows me to instantly access complete service records including declined work and services coming due which helps me personalize and streamline customer service. Appointment Scheduler & Bay Management keeps my shop running smoothly with better control of scheduling and workflow. Accurate Inventory Management provides REAL TIME stock tracking which means fewer mistakes and better inventory planning. Specific Tire vs. Wheel Lookups makes it easy to find exactly what I am searching for very quickly. Integrated Tire Ordering allows me to connect directly to my tire suppliers such as ATD, NTW, MST, TDGA, TireHub, USAF, and more. I can see their inventory in REAL TIME and place orders right in the POS. Service Packages or Canned Jobs allows me to have preloaded service templates for quick quotes and repairs. ServiceCAT® integrates with my parts suppliers in REAL TIME, has labor times which allows me to provide accurate estimates. LubeCAT instantly returns oil specs and capacities allowing me to provide fast, accurate oil changes. Texting & Emailing allows me to send updates, work approvals, and appointment reminders right from the system — keeps customers in the loop and increasing satisfaction. Reporting & Analytics allow me to generate detailed reports on anything and everything.

Cons

  • I wish I would have found them sooner! I could have avoided the headaches and frustrations with my previous system.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

BrightOrder
Founded: 1996
Canada
brightorder.com

Company Information

Andreoli & Associates
Founded: 1985
United States
www.hitstiresoftware.com

Alternatives

Alternatives

PTM-Vision

PTM-Vision

Pluss Software
TireMaster

TireMaster

ASA Automotive Systems
MIR-RT

MIR-RT

DataDis
TireShop

TireShop

FreedomSoft

Categories

Auto Repair Supported
CMMS Supported
Fleet Maintenance Supported
Heavy-Duty Repair Supported
Telematics Supported
Trucking Supported

Categories

Fleet Maintenance Features

Cost Tracking Supported
Fuel Tracking Supported
Maintenance History Supported
Maintenance Scheduling Supported
Parts Inventory Management Supported
Repair Tracking Supported
Tire Management Supported
Vehicle Information Supported
Warranty Tracking Supported
Work Order Management Supported

Maintenance Management Features

Asset Tracking Supported
Billing & Invoicing Supported
Calibration Management Not Supported
Dispatch Management Not Supported
Inventory Control Supported
Inventory Management Supported
Key & Lock Management Not Supported
Mobile Access Supported
Planning Calendar Not Supported
Predictive Maintenance Supported
Preventive Maintenance Supported
Purchasing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Trucking Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Driver Management Not Supported
Driver Settlements Not Supported
Fuel Card Management Not Supported
Fuel Management Supported
Load Optimization Not Supported
Maintenance Management Supported
Mileage Tracking Supported
Quote Management Not Supported
Quotes/Estimates Supported
Recruiting Management Not Supported
Routing Not Supported
Scheduling Supported
Trip Logs Not Supported
Vehicle Management Supported
Vehicle Tracking Supported

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Supported
Quotes / Estimates Supported
Service History Supported
Vehicle Tracking Supported
VIN Lookup Supported
Work Order Management Supported

Integrations

QuickBooks Online Supported
Steer Not Supported

Integrations

QuickBooks Online Not Supported
Steer Supported
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