Modulate Velma

Modulate Velma

Modulate
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About

ECHO by Zencia is a SaaS platform for building, deploying, and managing production-ready AI voice agents. Create AI receptionists, sales agents, customer support assistants, recruiters, or custom AI voice employees without the complexity of integrating telephony, speech-to-text, large language models, text-to-speech, and workflow automation from scratch. ECHO combines persistent memory, custom knowledge bases, knowledge-gap detection, and intelligent workflows to deliver natural, context-aware voice conversations. Connect your CRM, calendars, and business tools to automate inbound and outbound calls, qualify leads, schedule appointments, answer customer queries, and execute business actions from a single dashboard. With multilingual support, analytics, call history, and centralized agent management, ECHO enables startups, SMBs, and enterprises to deploy scalable Voice AI that remembers context, takes action, and helps automate business communication.

About

Velma is a voice-native AI model developed by Modulate as part of a broader voice intelligence platform, designed to understand conversations directly from audio rather than relying on text transcripts. Unlike traditional systems that convert speech into text and analyze it with language models, Velma uses an Ensemble Listening Model (ELM), a specialized architecture that processes multiple dimensions of voice simultaneously, including tone, emotion, pacing, intent, and behavioral signals. This allows it to capture the full meaning of a conversation, not just the words spoken, recognizing nuances such as stress, deception, sarcasm, or escalation in real time. It operates by combining hundreds of specialized detectors, each focused on specific aspects of speech like emotional state, inappropriate conduct, or synthetic voice indicators, and then fusing those signals into higher-level insights about what is happening in a conversation.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Startups, SMBs, enterprises, sales teams, customer support teams, recruiters, real estate companies, healthcare providers, educational institutions, and developers looking to automate customer communication and business workflows with AI voice agents

Audience

Enterprise operations and trust & safety teams that need real-time voice intelligence to monitor conversations, detect risk, and enforce compliance across human and AI interactions

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$0.25 per hour
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Zencia AI
Founded: 2025
India
zencia.ai

Company Information

Modulate
Founded: 2019
United States
www.modulate.ai/velma

Alternatives

EchoLeads

EchoLeads

EchoLeads.ai

Alternatives

ElevenAgents

ElevenAgents

ElevenLabs

Categories

Categories

Integrations

Five9
GENESYS
Microsoft Teams
Slack
Zendesk
Zoom

Integrations

Five9
GENESYS
Microsoft Teams
Slack
Zendesk
Zoom
Claim ECHO by Zencia AI and update features and information
Claim ECHO by Zencia AI and update features and information
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Claim Modulate Velma and update features and information