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About

Guests can check in before they get to your property–saving your staff and your guests time. Let your guests enjoy their vacation right away while leaving your staff the efficient time to focus on providing an outstanding hospitality experience. Duve learns about your guests before arrival through guest information and OTA data. The information collected increases revenue by offering tailored upsells like customized upgrades, services, experiences, and more. Give your guests everything they need for a perfect stay. Duves guest app provides guests with information before they arrive, during their stay, and even after their stay. Never leave guests in the dark, provide things like how to get to your hotel, online check-in, digital keys, what amenities are on site, wifi passwords, popular restaurants, local sites, online check-out, and more.

About

Receive guest feedback in the group post check-out. This provides a transparent view of their stay experience to all the staff inside the hotel. Send welcome message, thank you message, WiFi username/password to guests on guest whatsApp automatically. Guest can now use their WhatsApp and speak to the staff and management for queries and concerns. This helps the staff to perform service recovery while the guest is still at the hotel. This also ensures there are no negative fallouts in the online review. Having a unified view of the customer and their needs is a absolute must to deliver customer delight. You and your team will be part of an internal chat group to develop a unified view of your guest. Receive all the guest preferences right inside the chat group even before the guest checks-in. Now, you can complete the pre-checkin even before the guest arrives. Guests can just walkin, receive the key and head to the room, no queues, no wait times

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hoteliers looking for an end-to-end guest management system to digitize their hotel processes, increase profitability and improve performance

Audience

Hotels searching for a Guest Messaging platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€5 per room per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Duve
Founded: 2015
Israel
duve.com

Company Information

GoDesk
Founded: 2017
India
www.rlike.in/

Alternatives

B-Line

B-Line

B-Line Technologies Inc.

Alternatives

Grace

Grace

Nevotek
INTELITY

INTELITY

Intelity

Categories

Categories

Guest Messaging Supported

Vacation Rental Features

Contact Management Supported
Fee / Commission Management Not Supported
Guest Reviews / Ratings Supported
Housekeeping Management Supported
Lead Management Not Supported
Owner Statements Supported
Payment Processing Not Supported
Property Database Supported
Reservations Management Supported
Vendor Management Supported
Work Order Management Supported

Integrations

AbodeBooking Supported
AvaiBook Supported
Booking.com Supported
Cloudbeds Supported
Easy-Rez Supported
Guesty Supported
Hostaway Supported
Lodgable Supported
Lodgify Supported
Medialog Supported
MyRent Supported
MyVR Supported
OwnerRez Supported
Protel Cloud PMS Supported
RMS Cloud Supported
Selfie Supported
Smoobu Supported
SuperControl Supported
Uplisting Supported

Integrations

AbodeBooking Not Supported
AvaiBook Not Supported
Booking.com Not Supported
Cloudbeds Not Supported
Easy-Rez Not Supported
Guesty Not Supported
Hostaway Not Supported
Lodgable Not Supported
Lodgify Not Supported
Medialog Not Supported
MyRent Not Supported
MyVR Not Supported
OwnerRez Not Supported
Protel Cloud PMS Not Supported
RMS Cloud Not Supported
Selfie Not Supported
Smoobu Not Supported
SuperControl Not Supported
Uplisting Not Supported
Claim Duve and update features and information
Claim Duve and update features and information
Claim GoDesk and update features and information
Claim GoDesk and update features and information