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About

Guests can check in before they get to your property–saving your staff and your guests time. Let your guests enjoy their vacation right away while leaving your staff the efficient time to focus on providing an outstanding hospitality experience. Duve learns about your guests before arrival through guest information and OTA data. The information collected increases revenue by offering tailored upsells like customized upgrades, services, experiences, and more. Give your guests everything they need for a perfect stay. Duves guest app provides guests with information before they arrive, during their stay, and even after their stay. Never leave guests in the dark, provide things like how to get to your hotel, online check-in, digital keys, what amenities are on site, wifi passwords, popular restaurants, local sites, online check-out, and more.

About

GuestPilot is a cloud-based guest communications and reservations tool for independent hotels, inns, resorts, hostels, and day-pass venues. It combines automated guest replies across website chat, Instagram, Facebook Messenger, and phone with a shared inbox and reservations pipeline for staff. The system can answer guest questions in English and Spanish, send booking links prefilled with requested dates and party size, and support direct-booking inquiries. Hotel teams can also offer day passes with capacity limits, review payment receipts, share QR-code menus, and route event or group requests to staff. GuestPilot is accessed through the web and is designed to help lodging teams manage inquiries and booking opportunities in one workflow alongside their existing guest-service processes.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hoteliers looking for an end-to-end guest management system to digitize their hotel processes, increase profitability and improve performance

Audience

Independent hotels, inns, resorts, hostels and day-pass venues.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

€5 per room per month
Free Version Not Supported
Free Trial Supported

Pricing

$8/room/month
Essentials costs $8 per room per month, with a $159 monthly minimum. Pro costs $13 per room per month, with a $359 monthly minimum. Onboarding is a one-time $590 fee, waived with annual billing, which includes two months free.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Duve
Founded: 2015
Israel
duve.com

Company Information

Fuly
Founded: 2020
United States
guestpilot.win/

Alternatives

B-Line

B-Line

B-Line Technologies Inc.

Alternatives

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ninexhoomie

Ninexfold Agency LLP
Tourismart

Tourismart

SimpleApps
INTELITY

INTELITY

Intelity

Categories

Categories

Guest Messaging Supported

Vacation Rental Features

Contact Management Supported
Fee / Commission Management Not Supported
Guest Reviews / Ratings Supported
Housekeeping Management Supported
Lead Management Not Supported
Owner Statements Supported
Payment Processing Not Supported
Property Database Supported
Reservations Management Supported
Vendor Management Supported
Work Order Management Supported

Integrations

5stelle* Supported
AbodeBooking Supported
Beds24 Supported
Booking Automation Supported
BrillantEZ HMS Supported
Clock PMS+ Supported
Escapia Supported
Hostaway Supported
Hostify Supported
Little Hotelier Supported
Lodgify Supported
Medialog Supported
Mews Supported
OwnerRez Supported
Protel Cloud PMS Supported
RDPWin Supported
RoomRaccoon Supported
SuperControl Supported
Tokeet Supported
ibelsa.rooms Supported

Integrations

5stelle* Not Supported
AbodeBooking Not Supported
Beds24 Not Supported
Booking Automation Not Supported
BrillantEZ HMS Not Supported
Clock PMS+ Not Supported
Escapia Not Supported
Hostaway Not Supported
Hostify Not Supported
Little Hotelier Not Supported
Lodgify Not Supported
Medialog Not Supported
Mews Not Supported
OwnerRez Not Supported
Protel Cloud PMS Not Supported
RDPWin Not Supported
RoomRaccoon Not Supported
SuperControl Not Supported
Tokeet Not Supported
ibelsa.rooms Not Supported
Claim Duve and update features and information
Claim Duve and update features and information
Claim GuestPilot and update features and information
Claim GuestPilot and update features and information