Dust vs. Gems Comparison Chart

IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.

Transform Your Support Team with Effortless Automation Tired of repetitive tasks slowing down your support team? QueryPal empowers support representatives and teams to deliver exceptional service by automating ticket responses, freeing up time for more complex issues that require a human touch. With advanced AI-driven workflows, you can reduce response times, increase efficiency, and ensure consistent, accurate support every time. Whether it's handling common inquiries or managing bulk requests, your team stays focused on what matters most—delighting your customers. Faster Resolutions: Automate responses to common questions and tickets, accelerating your team’s ability to resolve issues. Consistency & Accuracy: Ensure every customer interaction is handled with the same level of care and detail, reducing errors. Increased Productivity: Free your team from routine tasks, giving them more time to focus on complex or high-priority cases.

From effortlessly managing a deluge of invoices across various channels including email, vendor portals, chats, and more to seamlessly integrating with all finance ERPs including Oracle NetSuite, SAP, QuickBooks, etc., Neil handles the entire AP process without human intervention. This means AP teams get to focus on strategic initiatives while most of the day-to-day AP tasks are performed automatically by Neil with accuracy more than 85%. Going beyond the traditional RPA and OCR-based automation, Neil leverages advanced ICR, AI-powered workflows, and real-time vendor communication to ensure accurate data extraction, efficient processing, and timely payments—resulting in happier vendors and better discount opportunities for the enterprise. With Neil on your team, achieve remarkable 90% straight-through processing (STP) rates, eliminate human errors, and optimize vendor relationships like never before.

Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.

Free AI Meeting Assistant that instantly records, transcribes, and summarizes your Zoom, Meet & Teams meetings ✨ Never take notes again 🔥

Keep your team's minds in sync with Miro (formerly RealtimeBoard and AWW app). A virtual whiteboard and remote collaboration tool, Miro helps cross-functional teams work more efficiently together to build great things. The platform allows teams to ideate, visualize, and share ideas without any boundaries. It comes with over 200 pre-made templates for capturing and visualizing ideas, collaboration tools such as comments, chat, screen sharing, and video chat, and integrations with popular business tools. Miro AI. You and your team, supercharged. You're here to create the next big thing and we're here to help. Unlock the power of your ideas with Miro AI – your new launchpad for creativity, collaboration, and productivity.

Theum is cutting-edge software that combines comprehensive knowledge management technology with the power of generative AI to create the ultimate platform for automating and controlling your organization’s knowledge flows and realizing the maximum value of your knowledge assets. - Automate complex requirements for aggregating, curating, synchronizing, securing, converting, publishing, and delivering knowledge from every silo - Enable fast retrieval of the exact, detailed knowledge needed for any task with state-of-the-art, multilingual semantic search enhanced with one-of-a-kind, intelligent context guidance - Empower users with the analytical power of ChatGPT, ready-to-use with a few clicks and seamlessly integrated with your knowledge - Improve knowledge quality and impact by measuring user engagement, access patterns, trending needs, knowledge hotspots, and more - Eliminate unscalable AI development, uncontrolled knowledge flows, and the risk of unapproved knowledge

Concrete CMS (formerly concrete5) is an Open Source Content Management System for teams. You can have the best of both worlds and run a secure website your content contributors will love using with Concrete CMS. The user experience is built around in-context editing, it’s as easy to use as a word processor. You'll spend less time training people, and less time having to fix things yourself. As an open source framework you can build complex applications as features like permissions, workflow, file management, calendar, forms, SEO and so much more are built right in. A marketplace of add-ons & themes and active community can help you finish building an amazing product using Concrete CMS.

Increase software development and delivery velocity using generative AI assistance, with enterprise security and privacy protection. Gemini Code Assist completes your code as you write, and generates whole code blocks or functions on demand. Code assistance is available in many popular IDEs, such as Visual Studio Code, JetBrains IDEs (IntelliJ, PyCharm, GoLand, WebStorm, and more), Cloud Workstations, Cloud Shell Editor, and supports 20+ programming languages, including Java, JavaScript, Python, C, C++, Go, PHP, and SQL. Through a natural language chat interface, you can quickly chat with Gemini Code Assist to get answers to your coding questions, or receive guidance on coding best practices. Chat is available in all supported IDEs. Enterprises can customize Gemini Code Assist using their organization’s private codebases and knowledge sources so that Gemini Code Assist can offer more tailored assistance. Gemini Code Assist enables large-scale changes to entire codebases.

Build. Test. Automate. Empower your whole team to build and maintain automated tests, not just developers. Meet your testing demands fast. Get full test coverage in days, not months. Our natural-language tests are extremely stable to code changes. When tests break our AI will repair it in minutes. Go Agile/DevOps by setting up Continuous Testing. Push features in production the same day. Boozang supports the following test approaches: - Codeless Record/Replay interface - BDD / Cucumber - API testing - Model-based testing - HTML Canvas testing The following features makes your testing a breeze - In-browser console debugging - Screenshots to show where test fails - Integrate to any CI server - Test with unlimited parallel workers to speed up tests - Root-cause analysis reports - Trend reports to track failures and performance over time - Test management integration (Xray / Jira)