Identifix

Identifix

Solera, Inc
3.0 out of 5 stars
Driverse Identifix

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Driverse:

About

​Driverse is a cloud-based shop management system designed to modernize quick lube and automotive repair shops by providing a fast, customizable workflow with automatic updates and quick access to customer information and vehicle history. Its intuitive interface ensures efficient transactions from check-in to cash-out, featuring fast and easy check-ins, consistent and customizable workflows, comprehensive back-office reporting, up-to-date vehicle specifications, and integrated inventory management. It offers tools such as enterprise management, shop analytics, smart canned jobs, quick VIN and license plate lookup, payment processing, and fleet management. A live stat dashboard and over 20 built-in reports keep you informed about your shop's performance. Driverse allows workflow customization to ensure consistency and thoroughness in service procedures. Built-in coaching materials assist technicians in identifying and communicating additional service opportunities.
Identifix:

About

Built by technicians, Identifix provides a database of 3.5MM+ real-world automotive fixes that help techs instantly get right to the correct fix for a vehicle. Every fix in is also connected to OEM Service Manuals, wiring diagrams, labor guides, and everything else you’ll need to complete any repair. Identifix will help you: *Get faster access to our vehicle repair database *Decrease time needed to diagnose mechanical repairs for handicap-modified vehicles *Increase revenue and net profit by lowering fixed repair and labor costs *Positively impact cash flow starting day one Built by technicians, Direct-Hit provides a database of real-world fixes that help techs instantly get right to the correct fix for a vehicle. Nothing gets you to the fix faster than being able to search more than 3,500,000 confirmed automotive repairs, and short-cut test procedures used and verified by thousands of technicians and shops.
Driverse:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Identifix:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Driverse:

Audience

Automotive repair shop owners requiring a solution to streamline operations, enhance customer service, and optimize business performance
Identifix:

Audience

Auto Repair, Auto Service
Driverse:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Identifix:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported
Driverse:

API

Offers API Not Supported
Identifix:

API

Offers API Not Supported
Driverse:

Screenshots and Videos

Identifix:

Screenshots and Videos

Driverse:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Identifix:

Pricing

No information available.
Free Version Supported
Free Trial Supported
Driverse:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Identifix:

Reviews/Ratings

Overall 3.0 / 5
ease 3.5 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5
Identifix:

Pros & Cons from Real Users

Pros

  • I like almost everything about Identifix. In my observation the people that do not like it never took the time to learn how to use it.
  • The quote layout looks nice. There isn't a hundred characters worth of good things to say about this company.

Cons

  • The only thing I wish is that it would cost 50% less per month.
  • Almost never has the vehicle you are looking for. Have to wait days for the information that is requested. Very poor details. No invoicing. Does not work with any dealerships or other Automotive supply shops with their parts pricing. Never could find one it did work with. Way over priced. Very slow, login errors. And so many more issues.
Driverse:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
Identifix:

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported
Driverse:

Company Information

Driverse
Founded: 2006
United States
www.driverse.com/sms/
Identifix:

Company Information

Solera, Inc
Founded: 2005
United States
www.identifix.com
Driverse:

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Driverse:

Categories

Identifix:

Categories

Auto Dealer Supported
Auto Repair Supported
Identifix:

Auto Repair Features

Billing & Invoicing Not Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Not Supported
Maintenance Scheduling Not Supported
Parts Management Not Supported
Quotes / Estimates Not Supported
Service History Not Supported
Vehicle Tracking Not Supported
VIN Lookup Supported
Work Order Management Not Supported
Driverse:

Integrations

Brooke.ai Not Supported
Identifix:

Integrations

Brooke.ai Supported
Driverse:
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Identifix:
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