Drift

Drift

Salesloft
+
+

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About

Drift is a conversational marketing platform designed to help businesses engage website visitors and convert them into qualified sales opportunities. The platform uses AI-powered chat agents to start real-time conversations with prospects directly on a company’s website. Drift helps marketing and sales teams identify high-intent buyers, answer questions instantly, and guide visitors toward booking meetings or speaking with a representative. By replacing traditional forms with interactive conversations, businesses can improve the buying experience and accelerate lead qualification. Drift also provides insights into website visitor behavior, helping teams understand which prospects are most likely to convert. The platform integrates with existing sales and marketing tools to support a seamless revenue workflow. By combining real-time engagement with buyer insights, Drift helps companies generate more pipeline and close deals faster.

About

Redcar's B2B AI sales rep converts anonymous website visitors and outbounds to new customers autonomously. Your AI sales rep requires zero management, with optional approval settings available. Everything you need in one product. Your AI sales rep converts your anonymous website visitors and pursues cold leads through our database of 270M contacts and 70M businesses. Built on top of our proprietary AI agent platform, AgentExpress, your AI sales rep minimizes errors and hallucinations, delivering the most accurate lead-qualifying results and personalization in the industry. Reveal warm buyers visiting your website and take action immediately with your AI sales rep. Access 270M contacts and 70M companies across 3 data sources. Your AI sales rep is meticulous just like you. Outperforming GPT-4, it converts your instructions into reliable code for precise lead qualification. You control the messaging as much or as little as you want.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Marketing teams, sales teams, and B2B companies that want to engage website visitors in real time, qualify leads faster, and generate more sales pipeline through conversational AI

Audience

B2B companies interested in a solution to get and manage their sales meetings

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Standard - $50/mo
Pro - $500/mo
Premium - $1500/mo
Enterprise - Chat With Us
Free Version Supported
Free Trial Not Supported

Pricing

$999 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.6 / 5
ease 4.6 / 5
features 4.5 / 5
design 4.8 / 5
support 4.6 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Drift does a great job in real-time conversational marketing, enabling businesses to engage with website visitors through live chat, chatbots, and personalized messaging.
  • Drift is easy to set up and implement on business websites. Its pre-programmed bots give a personalized experience to clients, which indirectly helps to boost sales. The chat page can be customized.
  • Drift makes it easier than ever to connect and chat with customers. The interface is easily utilized and the additional features are the cherry on top.
  • Setting up the Drift chatbot was really quick and integrates seamlessly with our HubSpot CRM. When we did have an issue the support team responded quickly with accurate info.
  • - It has 24*7 customer support system to solve all the queries of the user. - it has cross-platform support, so whether you use the chat using mobile tablet or pc, you are going to get the same experience. - Helps in growing sales by directly informing the sales team when a customer wants to make an order. This is done with the helps of chat service.

Cons

  • Some users may find Drift's pricing structure complex, and the initial setup might require a bit of extra technical expertise.
  • Had a great experience with Drift. No downside experienced till now.
  • It would be great to see more email tools being offered or a "chat bot" to utilize, but I'm sure these are on the horizon.
  • I would like to see a forms feature added. Though the integration works it would be much neater to have it out of the box here. Especially considering the steep price-point.
  • - Its pricing can be a problem if a small business with limited funds needs a feature which is present only in the upper pricing pack. - Drift throws bugs sometimes, which can annoy the customer. - Initially, user may find it difficult to use this software.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Salesloft
Founded: 2011
United States
www.salesloft.com/platform/drift

Company Information

Redcar
United States
www.redcar.io

Alternatives

Alternatives

Freshchat

Freshchat

Freshworks
Docket

Docket

Docket Inc.
Heyday AI

Heyday AI

Hootsuite
Apollo

Apollo

Apollo.io
Qualified

Qualified

Qualified.com

Categories

Categories

AI Sales Agents Supported
AI Sales Tools Supported

Account Based Marketing Features

Analytics Supported
Campaign Personalization Supported
Customer Segmentation Supported
Engagement Monitoring Not Supported
Lead Nurturing Supported
Lead Scoring Supported
Progress Tracking Not Supported
Prospecting Tools Not Supported
Target Account Identification Supported

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Not Supported
Natural Language Processing Supported
Payment Integration Not Supported
Prediction Not Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Not Supported
Social Media Integration Supported

Lead Capture Features

Business Card / Badge Scanning Not Supported
Dashboard Supported
Data Extraction Not Supported
Lead Distribution Not Supported
Lead Notifications Supported
Lead Nurturing Supported
Lead Qualification Not Supported
Lead Scoring Supported
Online Forms Not Supported

Lead Generation Features

Contact Discovery Supported
Contact Import/Export Supported
Lead Capture Supported
Lead Database Integration Supported
Lead Nurturing Supported
Lead Scoring Supported
Lead Segmentation Not Supported
Pipeline Management Not Supported
Prospecting Tools Not Supported
Visitor Identification Supported

Lead Nurturing Features

A/B Testing Not Supported
Campaign Management Supported
Drip Campaigns Not Supported
Lead Capture Supported
Lead Notifications Supported
Lead Scoring Supported
Lead Segmentation Not Supported
Performance Metrics Not Supported
Personalization Supported
Pipeline Management Not Supported

Sales Intelligence Features

CRM Integration Supported
Data Cleaning Not Supported
Data Enrichment Not Supported
Data Import/Export Not Supported
Data Mining Not Supported
Data Verification Not Supported
Email Integration Not Supported
Lead Scoring Supported
List Building Not Supported
Performance Management Not Supported
Pipeline Management Not Supported
Predictive Modeling/Analytics Not Supported
Prospecting Tools Not Supported
Reporting/Analytics Supported
Sales Forecasting Not Supported

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
Salesforce Supported
Slack Supported
Answering Service Care Supported
Apollo Not Supported
BuiltWith Not Supported
Dimension Labs Supported
EnjoyHQ Supported
Freshpaint Supported
Hyperise Supported
Kore.ai Supported
Livestorm Supported
Optimizely One Supported
OutboundEngine Supported
Quaeris Supported
StarfishETL Supported
Versoly Supported
Webflow Supported
Zendesk Supported

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
Salesforce Supported
Slack Supported
Answering Service Care Not Supported
Apollo Supported
BuiltWith Supported
Dimension Labs Not Supported
EnjoyHQ Not Supported
Freshpaint Not Supported
Hyperise Not Supported
Kore.ai Not Supported
Livestorm Not Supported
Optimizely One Not Supported
OutboundEngine Not Supported
Quaeris Not Supported
StarfishETL Not Supported
Versoly Not Supported
Webflow Not Supported
Zendesk Not Supported
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