Drift

Drift

Salesloft
+
+

Related Products

  • Pipedrive
    10,536 Ratings
    Visit Website
  • Visual Visitor
    251 Ratings
    Visit Website
  • D&B Hoovers
    1,200 Ratings
    Visit Website
  • 11x
    70 Ratings
    Visit Website
  • GetResponse
    1,798 Ratings
    Visit Website
  • Birdeye
    5,192 Ratings
    Visit Website
  • Forethought
    166 Ratings
    Visit Website
  • Zendesk
    7,958 Ratings
    Visit Website
  • kama.ai
    9 Ratings
    Visit Website
  • Serviceaide
    244 Ratings
    Visit Website

About

Drift is a conversational marketing platform designed to help businesses engage website visitors and convert them into qualified sales opportunities. The platform uses AI-powered chat agents to start real-time conversations with prospects directly on a company’s website. Drift helps marketing and sales teams identify high-intent buyers, answer questions instantly, and guide visitors toward booking meetings or speaking with a representative. By replacing traditional forms with interactive conversations, businesses can improve the buying experience and accelerate lead qualification. Drift also provides insights into website visitor behavior, helping teams understand which prospects are most likely to convert. The platform integrates with existing sales and marketing tools to support a seamless revenue workflow. By combining real-time engagement with buyer insights, Drift helps companies generate more pipeline and close deals faster.

About

QualifyLoop is a conversational pipeline platform for mid-market B2B revenue teams, a self-serve alternative to Qualified and Drift. One script tag runs the whole chain: it identifies the company behind an anonymous website visitor (reverse-IP/DNS lookup), scores the account hot/warm/cold, and runs an AI agent that qualifies visitors in chat and books a real slot on your Google Calendar mid-conversation. Account-based routing playbooks send hot accounts straight to a human rep with live takeover from a rep console. Contacts and leads sync both ways with HubSpot and Salesforce, and a 3-touch follow-up email sequence fires when a chat ends without a meeting. Consent-gated enrichment and right-to-delete built in. Usage-based pricing: free Starter plan (200 AI conversations/month), Growth $99/month, Business $349/month, full feature suite on every plan.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Marketing teams, sales teams, and B2B companies that want to engage website visitors in real time, qualify leads faster, and generate more sales pipeline through conversational AI

Audience

Mid-market B2B SaaS revenue teams (marketing, sales, RevOps) on HubSpot or Salesforce

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

Free
Standard - $50/mo
Pro - $500/mo
Premium - $1500/mo
Enterprise - Chat With Us
Free Version Supported
Free Trial Not Supported

Pricing

$99/month (free plan available
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.6 / 5
ease 4.6 / 5
features 4.5 / 5
design 4.8 / 5
support 4.6 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Drift does a great job in real-time conversational marketing, enabling businesses to engage with website visitors through live chat, chatbots, and personalized messaging.
  • Drift is easy to set up and implement on business websites. Its pre-programmed bots give a personalized experience to clients, which indirectly helps to boost sales. The chat page can be customized.
  • Drift makes it easier than ever to connect and chat with customers. The interface is easily utilized and the additional features are the cherry on top.
  • Setting up the Drift chatbot was really quick and integrates seamlessly with our HubSpot CRM. When we did have an issue the support team responded quickly with accurate info.
  • - It has 24*7 customer support system to solve all the queries of the user. - it has cross-platform support, so whether you use the chat using mobile tablet or pc, you are going to get the same experience. - Helps in growing sales by directly informing the sales team when a customer wants to make an order. This is done with the helps of chat service.

Cons

  • Some users may find Drift's pricing structure complex, and the initial setup might require a bit of extra technical expertise.
  • Had a great experience with Drift. No downside experienced till now.
  • It would be great to see more email tools being offered or a "chat bot" to utilize, but I'm sure these are on the horizon.
  • I would like to see a forms feature added. Though the integration works it would be much neater to have it out of the box here. Especially considering the steep price-point.
  • - Its pricing can be a problem if a small business with limited funds needs a feature which is present only in the upper pricing pack. - Drift throws bugs sometimes, which can annoy the customer. - Initially, user may find it difficult to use this software.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Salesloft
Founded: 2011
United States
www.salesloft.com/platform/drift

Company Information

QualifyLoop
Founded: 2026
qualifyloop.com

Alternatives

Alternatives

Qualified

Qualified

Qualified.com
Freshchat

Freshchat

Freshworks
Docket

Docket

Docket Inc.
Docket

Docket

Docket Inc.
Heyday AI

Heyday AI

Hootsuite
Qualified

Qualified

Qualified.com

Categories

Categories

AI SDR Supported

Account Based Marketing Features

Analytics Supported
Campaign Personalization Supported
Customer Segmentation Supported
Engagement Monitoring Not Supported
Lead Nurturing Supported
Lead Scoring Supported
Progress Tracking Not Supported
Prospecting Tools Not Supported
Target Account Identification Supported

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Not Supported
Natural Language Processing Supported
Payment Integration Not Supported
Prediction Not Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Not Supported
Social Media Integration Supported

Lead Capture Features

Business Card / Badge Scanning Not Supported
Dashboard Supported
Data Extraction Not Supported
Lead Distribution Not Supported
Lead Notifications Supported
Lead Nurturing Supported
Lead Qualification Not Supported
Lead Scoring Supported
Online Forms Not Supported

Lead Generation Features

Contact Discovery Supported
Contact Import/Export Supported
Lead Capture Supported
Lead Database Integration Supported
Lead Nurturing Supported
Lead Scoring Supported
Lead Segmentation Not Supported
Pipeline Management Not Supported
Prospecting Tools Not Supported
Visitor Identification Supported

Lead Nurturing Features

A/B Testing Not Supported
Campaign Management Supported
Drip Campaigns Not Supported
Lead Capture Supported
Lead Notifications Supported
Lead Scoring Supported
Lead Segmentation Not Supported
Performance Metrics Not Supported
Personalization Supported
Pipeline Management Not Supported

Sales Intelligence Features

CRM Integration Supported
Data Cleaning Not Supported
Data Enrichment Not Supported
Data Import/Export Not Supported
Data Mining Not Supported
Data Verification Not Supported
Email Integration Not Supported
Lead Scoring Supported
List Building Not Supported
Performance Management Not Supported
Pipeline Management Not Supported
Predictive Modeling/Analytics Not Supported
Prospecting Tools Not Supported
Reporting/Analytics Supported
Sales Forecasting Not Supported

Integrations

Autoklose Supported
Beam AI Supported
CoRover.ai Supported
CodeConductor Supported
Contact Cloud Supported
Dasha Supported
EasyMovie Supported
FlyMSG Supported
GetScreenshot Supported
Hyperise Supported
Leadzpipe Supported
LinkedIn Supported
Outreach Supported
Refold Supported
Salesloft Supported
SendGrid Supported
Wynter Supported
Zapier Supported
elevio Supported
n8n Supported

Integrations

Autoklose Not Supported
Beam AI Not Supported
CoRover.ai Not Supported
CodeConductor Not Supported
Contact Cloud Not Supported
Dasha Not Supported
EasyMovie Not Supported
FlyMSG Not Supported
GetScreenshot Not Supported
Hyperise Not Supported
Leadzpipe Not Supported
LinkedIn Not Supported
Outreach Not Supported
Refold Not Supported
Salesloft Not Supported
SendGrid Not Supported
Wynter Not Supported
Zapier Not Supported
elevio Not Supported
n8n Not Supported
Claim Drift and update features and information
Claim Drift and update features and information
Claim QualifyLoop and update features and information
Claim QualifyLoop and update features and information