Dragonfly OSDragonfly Tech, Inc.
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Ingrid Delivery PlatformIngrid
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Related Products
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About
Dragonfly OS is a cloud-based last-mile delivery and operations platform for businesses coordinating local and scheduled deliveries. It supports merchant order entry through a web portal and API, dispatch and route planning, driver assignment, live delivery tracking, customer notifications, and proof of delivery. Documented workflows include same-day parcels, catering and restaurant orders, meal-kit routes, pharmacy and medical deliveries, and industrial 3PL final mile. The platform offers REST APIs, webhooks, and an MCP server for partners and software teams connecting delivery workflows to their own systems. Its merchant-facing capabilities also include white-label tracking and online ordering, catering management, customer records, and multi-location reporting. Dragonfly serves merchants, marketplaces, software platforms, and logistics partners, with service coverage listed in the United States and Canada.
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About
Ingrid is a delivery intelligence platform that helps e-commerce retailers design, A/B test, and execute delivery strategy across the entire customer journey from checkout and tracking to returns and exchanges. Retailers use Ingrid to show personalized delivery options at checkout, set accurate delivery promises, cut shipping costs and increase delivery margins, automate order tracking, and enable easy returns, all from one platform. With 350+ pre-built carrier integrations (including DHL, DPD, Royal Mail, and Evri), built-in A/B testing, and delivery data from hundreds of millions of orders, Ingrid turns delivery from a cost center into a revenue driver. It helps boost conversion, increase profitability and build customer trust. Trusted by 250+ leading retailers including Paul Smith, ME+EM, GANT, Nordic Nest, and NA-KD, Ingrid powers delivery across 170+ markets. Founded in Stockholm in 2015, with offices in Sweden, the UK, the Netherlands, and Poland.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Pharmacies, labs, medical supply/DME distributors, meal kit brands, restaurants/catering, 3PLs
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Audience
Mid-market and enterprise D2C retailers, both e-commerce and omnichannel, operating in fashion, lifestyle, health and beauty, and sports and outdoors. Headquartered in the Nordics, UK or Netherlands and selling across multiple markets. Typically running on running on e-commerce platforms like Centra and Shopify Plus.
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$99/month
Online Ordering Starter is $99/month for single-location restaurants. Growth is $249/month and adds catering and delivery integration; Enterprise is $499/month and adds multi-location support, corporate accounts, advanced analytics, and API access. Custom enterprise pricing is offered for delivery services.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationDragonfly Tech, Inc.
Founded: 2024
United States
trydragonfly.com
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Company InformationIngrid
Founded: 2015
Sweden, UK, Netherlands
www.ingrid.com
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Categories |
Categories |
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Transportation Management Features
Billing & Invoicing
Not Supported
Carrier Management
Supported
Customer Management
Not Supported
Dispatch Management
Not Supported
Driver Management
Not Supported
Fleet / Equipment Management
Not Supported
Load Management
Not Supported
Order Management
Supported
Quotes / Estimates
Not Supported
Routing
Not Supported
Scheduling
Not Supported
Shipment Management
Supported
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Integrations
Cartwheel
Supported
Centra
Not Supported
Dixa
Not Supported
Emarsys
Not Supported
Grubhub
Supported
Hantera_
Not Supported
Klaviyo
Not Supported
Loqate
Not Supported
Model Context Protocol (MCP)
Supported
Nash
Supported
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Integrations
Cartwheel
Not Supported
Centra
Supported
Dixa
Supported
Emarsys
Supported
Grubhub
Not Supported
Hantera_
Supported
Klaviyo
Supported
Loqate
Supported
Model Context Protocol (MCP)
Not Supported
Nash
Not Supported
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