DragDrop

DragDrop

HUSS
+
+

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About

We wanted to overcome the slow proces of getting an email out of Outlook into your CRM, document management system, ERP while cluttering your desktop with emails. So we created DragDrop for Outlook. DragDrop for Outlook is an Outlook add-in that loads with your Outlook Desktop Client and creates the drag and drop functionality in the background. Easy, without bothering the user with any configuration. While companies are moving to Office 365 / Microsoft 365 and start using Outlook on the Web – also called OWA / Outlook Online – we used a similar process to not just be able to drag an email or attachment from Outlook on the Web to another browser but also to your desktop, explorer and any application that normally accepts a file drop. Dragging mails and attachments directly from Outlook to anywhere has never been as easy as before. Just install and start drag and dropping!

About

Emailgistics is a team inbox management solution for Microsoft Office 365. Powerful workflow and analytics features improve team productivity and decision making. Plus, with Emailgistics you continue working in Outlook as your email never leaves Office 365. Route emails efficiently and keep agents focused on their assignments. Redirect time and energy away from manually assigning emails to actually answering them. Tracking to ensure your team replies to customers accurately and promptly. Automated message assignment and workflow rules will route hundreds of emails to the right team members in seconds. Individual agent folders appear within Outlook, helping to ensure your team never misses or duplicates efforts on an email. Prevent emails from falling through the cracks. Receive notifications before emails are at risk of falling behind team standards.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies and businesses interested in an email management software solution for Outlook

Audience

Businesses and teams that use Microsoft 365 shared inboxes in Outlook

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€19 per user
Free Version Supported
Free Trial Supported

Pricing

$10 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • With Emailgisitcs we can easily manage internal email inboxes to drive team productivity. Reports are robust and allow easy monitoring. Reply reminder alert to stay on time. Useful interactions to manage without switching to different tools.
  • #1- Works great for customer email support services. #2- Easy management for Microsoft 365 services. #3- Helps to collaborate and offers easy to assign emails #4- Useful insights to study business performance.

Cons

  • No cons, I will update if I face any bad experience.
  • #1- We had overall positive experiences with it.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

HUSS
Netherlands
www.dragdrop.com

Company Information

Emailgistics
Founded: 2019
Canada
emailgistics.com

Alternatives

Alternatives

SalesOutlook CRM

SalesOutlook CRM

SalesOutlook, Inc
Mail Envoy

Mail Envoy

BizPortals Solutions
QuickFile365

QuickFile365

Standss (South Pacific) Limited

Categories

Email Management Supported

Categories

Customer Service Supported
Email Management Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Supported
Response Management Supported
Routing Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Not Supported
Whitelisting / Blacklisting Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Supported
Knowledge Base Not Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Supported

Integrations

Microsoft 365 Supported
Microsoft Outlook Supported
Microsoft SharePoint Supported
Microsoft Teams Supported

Integrations

Microsoft 365 Supported
Microsoft Outlook Supported
Microsoft SharePoint Not Supported
Microsoft Teams Not Supported
Claim DragDrop and update features and information
Claim DragDrop and update features and information
Claim Emailgistics and update features and information
Claim Emailgistics and update features and information