Dovetail

Dovetail

Dovetail Research
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About

Dovetail is an AI-native customer intelligence platform that transforms customer conversations, documents, and surveys into actionable insights to drive better product decisions. It automatically analyzes call transcripts, survey responses, support tickets, and feedback to deliver fast, accurate reports that empower teams across product, marketing, sales, and customer experience. With integrations into Slack, Microsoft Teams, and popular tools like Notion and Zapier, Dovetail brings the voice of the customer directly to where teams work. The platform supports recruiting verified consumers and professionals for research, making customer feedback collection efficient and scalable. Trusted by Fortune 500 companies like Amazon, Deloitte, and Atlassian, Dovetail helps build a culture of customer-centricity through continuous insight sharing. Its AI-powered features reduce manual workload and accelerate understanding of user needs.

About

Discovering, extracting, retrieving and finding the value in your enterprise data is all about getting insights. TAS Insight Engine provides you all the essential insights leading you to the right business decision. Getting insight means a kind of information extraction out of enterprise data, with the aim of supporting the business decision making. It is obvious why getting insight plays a major role nowadays, since understanding your data and obtaining results and answers are essential to face the challenges of today’s business world. In all areas or sectors, always. To make this possible, TAS Insight Engine combines the latest achievements as benefits of text analytics, Natural Language Processing (NLP) and Machine Learning (ML).

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Product managers, UX researchers, marketers, and customer experience teams at enterprises seeking an AI-powered platform to centralize, analyze, and act on customer feedback for faster, better product decisions

Audience

Data professionals and analysts

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$29/user/month
Free Version Supported
Free Trial Supported

Pricing

€550 EUR / month / user
TAS Insight Engine Enterprise Edition
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Dovetail Research
Founded: 2017
Australia
dovetail.com

Company Information

Precognox
Founded: 2008
Hungary
tas-product.precognox.com

Alternatives

Alternatives

InfoNgen

InfoNgen

EPAM Systems

Categories

Categories

Enterprise Search Supported
Insight Engines Supported
OCR Supported
Text Analytics Supported
Text Mining Supported

Qualitative Data Analysis Features

Annotations Supported
Collaboration Supported
Data Visualization Supported
Media Analytics Not Supported
Mixed Methods Research Not Supported
Multi-Language Supported
Qualitative Comparative Analysis Not Supported
Quantitative Content Analysis Not Supported
Sentiment Analysis Supported
Statistical Analysis Not Supported
Text Analytics Supported
User Research Analysis Supported

UX Features

Animation Not Supported
For Mobile Supported
For Websites Supported
Heatmaps Not Supported
Prototyping Not Supported
Screen Activity Recording Not Supported
Unmoderated Testing Not Supported
Usability Testing Supported
User Journeys Not Supported
User Research Supported

Enterprise Search Features

AI / Machine Learning Supported
eDiscovery Not Supported
Faceted Search / Filtering Supported
Full Text Search Supported
Fuzzy Search Supported
Indexing Supported
Text Analytics Supported

OCR Features

Batch Processing Not Supported
Convert to PDF Not Supported
ID Scanning Not Supported
Image Pre-processing Not Supported
Indexing Supported
Metadata Extraction Supported
Multi-Language Supported
Multiple Output Formats Not Supported
Text Editor Not Supported
Zone Selection Tool Not Supported

Text Mining Features

Boolean Queries Supported
Document Filtering Supported
Graphical Data Presentation Supported
Language Detection Supported
Predictive Modeling Not Supported
Sentiment Analysis Supported
Summarization Supported
Tagging Supported
Taxonomy Classification Supported
Text Analysis Supported
Topic Clustering Supported

Integrations

Dropbox Supported
Jira Supported
Evernote Supported
Facebook Supported
Freshdesk Supported
GitHub Supported
Gmail Supported
Google Drive Not Supported
Intercom Supported
Keycloak Not Supported
Rapidminer Not Supported
Slack Supported
SurveyMonkey Supported
Tableau Not Supported
Tesseract Not Supported
WON Supported
Watson Natural Language Understanding Not Supported
Wufoo Supported
X (Twitter) Supported
Zendesk Supported

Integrations

Dropbox Supported
Jira Supported
Evernote Not Supported
Facebook Not Supported
Freshdesk Not Supported
GitHub Not Supported
Gmail Not Supported
Google Drive Supported
Intercom Not Supported
Keycloak Supported
Rapidminer Supported
Slack Not Supported
SurveyMonkey Not Supported
Tableau Supported
Tesseract Supported
WON Not Supported
Watson Natural Language Understanding Supported
Wufoo Not Supported
X (Twitter) Not Supported
Zendesk Not Supported
Claim Dovetail and update features and information
Claim Dovetail and update features and information
Claim TAS Insight Engine and update features and information
Claim TAS Insight Engine and update features and information