Dovetail

Dovetail

Dovetail Research
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About

Dovetail is an AI-native customer intelligence platform that transforms customer conversations, documents, and surveys into actionable insights to drive better product decisions. It automatically analyzes call transcripts, survey responses, support tickets, and feedback to deliver fast, accurate reports that empower teams across product, marketing, sales, and customer experience. With integrations into Slack, Microsoft Teams, and popular tools like Notion and Zapier, Dovetail brings the voice of the customer directly to where teams work. The platform supports recruiting verified consumers and professionals for research, making customer feedback collection efficient and scalable. Trusted by Fortune 500 companies like Amazon, Deloitte, and Atlassian, Dovetail helps build a culture of customer-centricity through continuous insight sharing. Its AI-powered features reduce manual workload and accelerate understanding of user needs.

About

Create your own ai companion that collects user feedback in an interview like style and gives you more context as traditional feedback forms to help you make better decisions based on the data collected from the feedback your users provide. Simply add a description, set how your ai companion should behave, which follow-up questions he should ask and how he should sound like. Publish it and easily share it with your audience via link or implement it into your website.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Product managers, UX researchers, marketers, and customer experience teams at enterprises seeking an AI-powered platform to centralize, analyze, and act on customer feedback for faster, better product decisions

Audience

Product Managers, Customer Managers, Customer Success Managers, Founders

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$29/user/month
Free Version Supported
Free Trial Supported

Pricing

$29.99
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Dovetail Research
Founded: 2017
Australia
dovetail.com

Company Information

Simulit
Founded: 2024
Germany
www.simulit.app

Alternatives

Alternatives

Categories

Categories

Qualitative Data Analysis Features

Annotations Supported
Collaboration Supported
Data Visualization Supported
Media Analytics Not Supported
Mixed Methods Research Not Supported
Multi-Language Supported
Qualitative Comparative Analysis Not Supported
Quantitative Content Analysis Not Supported
Sentiment Analysis Supported
Statistical Analysis Not Supported
Text Analytics Supported
User Research Analysis Supported

UX Features

Animation Not Supported
For Mobile Supported
For Websites Supported
Heatmaps Not Supported
Prototyping Not Supported
Screen Activity Recording Not Supported
Unmoderated Testing Not Supported
Usability Testing Supported
User Journeys Not Supported
User Research Supported

Artificial Intelligence Features

Chatbot Supported
For eCommerce Not Supported
For Healthcare Not Supported
For Sales Not Supported
Image Recognition Not Supported
Machine Learning Not Supported
Multi-Language Not Supported
Natural Language Processing Not Supported
Predictive Analytics Not Supported
Process/Workflow Automation Not Supported
Rules-Based Automation Not Supported
Virtual Personal Assistant (VPA) Not Supported

Integrations

AccessOwl Supported
Airtable Supported
Asana Supported
Dropbox Supported
Evernote Supported
Facebook Supported
GitHub Supported
Google Analytics Supported
Google Forms Supported
Intercom Supported
Jira Work Management Supported
Magellan AI Supported
Microsoft Teams Supported
Stackreaction Supported
Surfside Supported
SurveyMonkey Supported
Trello Supported
Wufoo Supported
Zapier Supported
Zendesk Supported

Integrations

AccessOwl Not Supported
Airtable Not Supported
Asana Not Supported
Dropbox Not Supported
Evernote Not Supported
Facebook Not Supported
GitHub Not Supported
Google Analytics Not Supported
Google Forms Not Supported
Intercom Not Supported
Jira Work Management Not Supported
Magellan AI Not Supported
Microsoft Teams Not Supported
Stackreaction Not Supported
Surfside Not Supported
SurveyMonkey Not Supported
Trello Not Supported
Wufoo Not Supported
Zapier Not Supported
Zendesk Not Supported
Claim Dovetail and update features and information
Claim Dovetail and update features and information
Claim Simulit and update features and information
Claim Simulit and update features and information