Dovetail

Dovetail

Dovetail Research
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About

Dovetail is an AI-native customer intelligence platform that transforms customer conversations, documents, and surveys into actionable insights to drive better product decisions. It automatically analyzes call transcripts, survey responses, support tickets, and feedback to deliver fast, accurate reports that empower teams across product, marketing, sales, and customer experience. With integrations into Slack, Microsoft Teams, and popular tools like Notion and Zapier, Dovetail brings the voice of the customer directly to where teams work. The platform supports recruiting verified consumers and professionals for research, making customer feedback collection efficient and scalable. Trusted by Fortune 500 companies like Amazon, Deloitte, and Atlassian, Dovetail helps build a culture of customer-centricity through continuous insight sharing. Its AI-powered features reduce manual workload and accelerate understanding of user needs.

About

Launch a live conversation with hundreds of people at once. Understand what your audience is saying in real-time using AI to organize and analyze the responses. Make confident business decisions with faster, richer insights. Mitigate risk and make better decisions by gaining fast, actionable insights and reducing bias while incorporating the customer voice throughout the innovation process, empowering you to make research-driven decisions three times faster. Save resources by democratizing insights in live, flexible conversations with up to 1,000 people at the same time, rather than doing follow-up surveys and focus groups. Reduce time by more than 50+ hours of work, so you can focus efforts on storytelling and crafting a narrative from data. Customers across many industries use Remesh to better understand their audience, enabling them to make better products, companies, and governments.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Product managers, UX researchers, marketers, and customer experience teams at enterprises seeking an AI-powered platform to centralize, analyze, and act on customer feedback for faster, better product decisions

Audience

Companies searching for a solution to manage their meetings and conversations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$29/user/month
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Dovetail Research
Founded: 2017
Australia
dovetail.com

Company Information

Remesh
Founded: 2015
United States
remesh.ai

Alternatives

Alternatives

CMNTY Platform

CMNTY Platform

CMNTY Corporation

Categories

Categories

Idea Management Supported
Market Research Supported
User Research Supported

Qualitative Data Analysis Features

Annotations Supported
Collaboration Supported
Data Visualization Supported
Media Analytics Not Supported
Mixed Methods Research Not Supported
Multi-Language Supported
Qualitative Comparative Analysis Not Supported
Quantitative Content Analysis Not Supported
Sentiment Analysis Supported
Statistical Analysis Not Supported
Text Analytics Supported
User Research Analysis Supported

UX Features

Animation Not Supported
For Mobile Supported
For Websites Supported
Heatmaps Not Supported
Prototyping Not Supported
Screen Activity Recording Not Supported
Unmoderated Testing Not Supported
Usability Testing Supported
User Journeys Not Supported
User Research Supported

Employee Engagement Features

Benchmarking Supported
Cultural Alignment Supported
Employee Awards Not Supported
Employee Guides Not Supported
Employee Recognition Not Supported
Feedback Management Supported
Goal Management Not Supported
Health & Wellness Programs Not Supported
Performance Management Not Supported
Pulse Surveys Supported

Idea Management Features

Activity Dashboard Not Supported
Brainstorming Supported
Collaboration Supported
Creator Tracking Not Supported
Idea Ranking Supported
Project Tracking Not Supported
Status Tracking Not Supported

Market Research Features

Benchmarking Not Supported
Compensation Management Not Supported
Data Management Supported
Email / Online Supported
Face-to-Face Not Supported
Panel Management Not Supported
Paper-Based Not Supported
Phone-Based Not Supported
Sample Management Supported
Statistical Analysis Supported
Survey Management Not Supported

Integrations

AccessOwl Supported
Airtable Supported
Alida Not Supported
Asana Supported
Dropbox Supported
Freshdesk Supported
GitHub Supported
Gmail Supported
Google Analytics Supported
Jira Supported
Jira Work Management Supported
Magellan AI Supported
Microsoft OneNote Supported
Microsoft Teams Supported
Slack Supported
Surfside Supported
Trello Supported
WON Supported
X (Twitter) Supported
Zendesk Supported

Integrations

AccessOwl Not Supported
Airtable Not Supported
Alida Supported
Asana Not Supported
Dropbox Not Supported
Freshdesk Not Supported
GitHub Not Supported
Gmail Not Supported
Google Analytics Not Supported
Jira Not Supported
Jira Work Management Not Supported
Magellan AI Not Supported
Microsoft OneNote Not Supported
Microsoft Teams Not Supported
Slack Not Supported
Surfside Not Supported
Trello Not Supported
WON Not Supported
X (Twitter) Not Supported
Zendesk Not Supported
Claim Dovetail and update features and information
Claim Dovetail and update features and information
Claim Remesh and update features and information
Claim Remesh and update features and information