Dovetail Software vs. Haystack Comparison


Dovetail Software	Haystack	+	+
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About Dovetail Software provides an HR Service Delivery Experience that includes HR Case Management, Employee Portal, HR Knowledge Management and Reporting & Analytics that enables HR to achieve excellence in HR Service Delivery and meets the needs of a modern HR team. These needs include enhancing the Employee Experience and improving HR Experience of delivering HR services. Founded in 1996 as a CRM (Customer Relationship Management) company based in Austin, Texas, Dovetail Software started life focusing on the Customer Service and Support market offering and implementing products to large scale enterprise organizations. In 2008 we shifted focus and created products for global workforces, specifically HR Service Delivery, with our current product lineup - Employee Portal, HR Case Management , HR Knowledge Management and Reporting & Analytics.		About Haystack is a modern, easy-to-use intranet that connects everyone in your organization to the people, information, and resources they need to thrive. Automated multi-channel delivery ensures your most important messages cut through the noise and reach everyone at the right place and the right time. No-code customization and a modular design make it easy to keep key resources, knowledge, and organizational culture in the spotlight. Smart, integrated search empowers employees to spend less time searching for information, and more time making progress toward goals. A dynamic company directory and rich employee profiles make colleagues across the world feel like they’re right across the hall. With customizable iOS and Android mobile apps, Slack and Microsoft Teams integrations, and an intuitive design employees love, Haystack brings an outstanding digital employee experience to your entire workforce, no matter where their work takes them.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported
Audience Companies of all sizes		Audience Employee-centric organizations working to connect their workforce and foster a culture of communication, collaboration, and knowledge-sharing
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing PEPY Free Version Not Supported Free Trial Not Supported		Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews		Reviews/Ratings Read all reviews
Pros & Cons from Real Users Pros The platform gives our HR team real control of case management and knowledge. The workflow engine is flexible and easy for the team to maintain. Reporting is clear and useful. The employee experience is clean and fast. Support has been outstanding every time we have needed them. Cons Nothing material. Any items we raised were resolved quickly and usually added to the product in later releases.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported		Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Dovetail Software Founded: 1995 United States www.dovetailsoftware.com		Company Information Haystack Founded: 2019 United States www.haystackteam.com
Alternatives HR Acuity		Alternatives Axero Axero Solutions
MangoApps		Jalios
Axero Axero Solutions		Jostle Jostle Corporation
Leena AI		Workvivo Zoom Communications
Unily View All		ThoughtFarmer View All
Categories Employee Engagement Supported Employee Experience Supported HR Case Management Supported Human Resources Supported Knowledge Management Supported Portal Supported		Categories Digital Workplace Supported Employee Communication Tools Supported Employee Engagement Supported Employee Experience Supported Enterprise Search Supported Internal Communications Supported Intranet Supported Onboarding Supported Remote Work Supported Social Networking Supported Team Communication Supported
Show More Features Human Resources Features 360 Degree Feedback Supported Applicant Tracking Not Supported Attendance Management Not Supported Benefits Management Not Supported Career Development Planning Not Supported Compensation Management Not Supported Compliance Management Not Supported Employee Database Not Supported Employee Lifecycle Management Not Supported Onboarding Not Supported Payroll Management Not Supported Performance Management Supported Recruiting Management Not Supported Self Service Portal Supported Succession Planning Not Supported Time & Attendance Management Not Supported Time Off Management Not Supported Timesheets Not Supported Training Management Not Supported Knowledge Management Features Artificial Intelligence (AI) Not Supported Cataloging / Categorization Supported Collaboration Not Supported Content Management Supported Decision Tree Supported Discussion Boards Not Supported Full Text Search Supported Knowledge Base Management Supported Self Service Portal Supported Portal Features Chat Supported Collaboration Supported Content Management Supported Document Management Not Supported File Sharing Supported Search Supported		Employee Engagement Features Benchmarking Not Supported Cultural Alignment Supported Employee Awards Supported Employee Guides Supported Employee Recognition Supported Feedback Management Not Supported Goal Management Not Supported Health & Wellness Programs Not Supported Performance Management Not Supported Pulse Surveys Not Supported Show More Features Digital Workplace Features Activity / News Feed Supported Calendar Management Supported Chat / Messaging Not Supported Content Management Supported Document Management Supported Employee Directory Supported File Sharing Supported Knowledge Management Supported Surveys & Feedback Supported Task Management Not Supported Employee Communication Tools Features Activity / News Feed Supported Audio / Video Conferencing Not Supported Blogs Supported Chat / Messaging Not Supported Employee Directory Supported Event Calendar Supported File Sharing Supported Knowledge Management Supported Newsletter Management Supported Surveys & Feedback Supported Enterprise Search Features AI / Machine Learning Supported eDiscovery Not Supported Faceted Search / Filtering Supported Full Text Search Supported Fuzzy Search Not Supported Indexing Supported Text Analytics Not Supported Internal Communications Features App Integration Supported Blogs Supported Chat/Messaging Not Supported Email Management Supported Employee Directory Supported Event Calendar Supported Newsletter Management Supported Photo Gallery Supported Social Sharing Supported Survey Management Supported Telephony Not Supported Video Chat Not Supported Voice Chat Not Supported Intranet Features Activity / News Feed Supported Blogs Supported Calendar Management Supported Content Management Supported Discussions / Forums Supported Employee Directory Supported Knowledge Management Supported Policy Management Supported Search Supported Wiki Supported Onboarding Features Course Management Not Supported Document Management Supported E-Verify / I-9 Forms Not Supported Electronic Forms Not Supported Electronic Signature Not Supported Employee Handbook Supported Employee Portal Supported File Management Supported Job Description Management Not Supported Orientation Management Not Supported Self Service Portal Supported Task Management Not Supported Tax Forms Not Supported Training Management Not Supported Social Networking Features Activity / News Feed Supported Advertising Management Not Supported Blogs Supported Data Security Not Supported Event Management Supported Group Management Supported Media Library Supported Privacy Options Not Supported Real-time Chat Not Supported Social Media Integration Supported Social Media Tagging Not Supported User Profiles Supported Team Communication Features Activity / News Feed Supported Audio Calls Not Supported Calendar Management Supported Chat / Messaging Not Supported Discussion Threads Supported File Sharing Supported Mobile Access Supported Push Notifications Supported Search Supported Surveys & Feedback Supported Task Management Not Supported Video Conferencing Not Supported
Integrations Workday Extend Supported Clickatell Supported Confluence Not Supported Dropbox Not Supported Google Drive Not Supported Guru Not Supported Jira Not Supported Looker Not Supported Loom Not Supported Microsoft Azure Not Supported Okta Not Supported Oracle Artificial Intelligence Supported SAP Access Control Supported Slack Not Supported Tableau Not Supported Unsplash Not Supported Vimeo Not Supported Willis Towers Watson HR Portal Software Supported XpertHR Supported Zoom Not Supported Show More Integrations View All 10 Integrations		Integrations Workday Extend Supported Clickatell Not Supported Confluence Supported Dropbox Supported Google Drive Supported Guru Supported Jira Supported Looker Supported Loom Supported Microsoft Azure Supported Okta Supported Oracle Artificial Intelligence Not Supported SAP Access Control Not Supported Slack Supported Tableau Supported Unsplash Supported Vimeo Supported Willis Towers Watson HR Portal Software Not Supported XpertHR Not Supported Zoom Supported Show More Integrations View All 27 Integrations
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