mEdge

mEdge

Vitamap Software Solutions
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About

Dougal is a job scheduling and field-work management application for trade and service businesses. It helps coordinators and field workers organize customers, jobs, visits, calendars and follow-ups. Each job keeps a chronological record of notes, photos, visit activity and billing links, so teams can review previous work and coordinate the next step. Field users can view assigned visits, add notes and photos, record time and access job information. Office users can schedule and review work, generate timesheets, manage quotes and invoices, and import records from supported accounting and contact sources. Dougal is designed for sole traders and teams in plumbing, electrical, HVAC, maintenance, installation, inspection and other businesses that send workers to customer sites. It helps teams coordinate field work and keep job records in one place.

About

Add real time location intelligence to you field operations enabling teams to plan, schedule, collaborate and serve your customer even better. Use in built industry standard field scenarios for operations on field. Roll out new workflows and forms on the fly. Field Mobility was never this easy. With easy to use JSON or webservice APIs connect your backend systems in double quick time. Enable access to dasboards and reports to field executive. Connect- your field operations to office operations with real-time access to information and people. Optimize- your decision making with co-ordinated field teams and improved first visit resolution. Grow- your business with reduced field operation costs and improved customer satisfaction.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Sole traders, small businesses, and growing field-service teams in plumbing, electrical, HVAC, maintenance, construction, inspections, and related trades. Suitable for business owners, coordinators, and field workers who need straightforward job scheduling and tracking.

Audience

Field Service Management platform for businesses

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$7.99/user/month
New accounts receive a time-limited free-user allowance: 2 active users for 12 months, 6 for 6 months, or 12 for 3 months. After the included period, additional active users are $7.99 per user per month. Currency and displayed pricing may vary by market.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Dougal
Founded: 2017
Australia
dougal.app

Company Information

Vitamap Software Solutions
Founded: 2010
India
www.vitamap.com

Alternatives

Alternatives

KSAVI Workforce

KSAVI Workforce

Softelnet
Varisett FSM

Varisett FSM

Varisett Limited
Coolfire Core

Coolfire Core

Coolfire

Categories

Categories

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Integrations

QuickBooks Online Supported
Xero Supported

Integrations

QuickBooks Online Not Supported
Xero Not Supported
Claim Dougal and update features and information
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Claim mEdge and update features and information