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About

Dougal is a job scheduling and field-work management application for trade and service businesses. It helps coordinators and field workers organize customers, jobs, visits, calendars and follow-ups. Each job keeps a chronological record of notes, photos, visit activity and billing links, so teams can review previous work and coordinate the next step. Field users can view assigned visits, add notes and photos, record time and access job information. Office users can schedule and review work, generate timesheets, manage quotes and invoices, and import records from supported accounting and contact sources. Dougal is designed for sole traders and teams in plumbing, electrical, HVAC, maintenance, installation, inspection and other businesses that send workers to customer sites. It helps teams coordinate field work and keep job records in one place.

About

Obzervr is an Digital Work Order Software providing an intuitive field service automation solution to enable the productive mobile worker. Obzervr is designed to help you easily capture photos and notes, record the site and project details, and monitor the status of equipment and work instructions. Record all findings in one easy-to-use app to speed up a resolution in the office. Obzervr connects to ERPs (like D365, SAP, and Pronto) in work planning, automatically importing work such as maintenance work order and operational tasks. You can now dispatch your work in one single system and expect a high level of accuracy.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Supported

Audience

Sole traders, small businesses, and growing field-service teams in plumbing, electrical, HVAC, maintenance, construction, inspections, and related trades. Suitable for business owners, coordinators, and field workers who need straightforward job scheduling and tracking.

Audience

Field Service Management platform for businesses

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$7.99/user/month
New accounts receive a time-limited free-user allowance: 2 active users for 12 months, 6 for 6 months, or 12 for 3 months. After the included period, additional active users are $7.99 per user per month. Currency and displayed pricing may vary by market.
Free Version Supported
Free Trial Supported

Pricing

$20/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Dougal
Founded: 2017
Australia
dougal.app

Company Information

Obzervr
Founded: 2014
Australia
www.obzervr.com

Alternatives

Alternatives

Zulu Embedded

Zulu Embedded

Azul Systems
Varisett FSM

Varisett FSM

Varisett Limited

Categories

Categories

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
For Builders Supported
For Electricians Supported
For Field Service Businesses Not Supported
For HVAC Supported
For Plumbers Supported
For Roofers Supported
Invoicing Supported
Job Tracking Supported
Payments Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

Integrations

Dynamics 365 Field Service Not Supported
IBM Maximo Application Suite Not Supported
Microsoft Power BI Not Supported
Microsoft SharePoint Not Supported
Microsoft Teams Not Supported
Pronto Xi Not Supported
QuickBooks Online Supported
SAP ERP Not Supported
Slack Not Supported
Xero Supported

Integrations

Dynamics 365 Field Service Supported
IBM Maximo Application Suite Supported
Microsoft Power BI Supported
Microsoft SharePoint Supported
Microsoft Teams Supported
Pronto Xi Supported
QuickBooks Online Not Supported
SAP ERP Supported
Slack Supported
Xero Not Supported
Claim Dougal and update features and information
Claim Dougal and update features and information
Claim Obzervr and update features and information
Claim Obzervr and update features and information