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About

Dougal is a job scheduling and field-work management application for trade and service businesses. It helps coordinators and field workers organize customers, jobs, visits, calendars and follow-ups. Each job keeps a chronological record of notes, photos, visit activity and billing links, so teams can review previous work and coordinate the next step. Field users can view assigned visits, add notes and photos, record time and access job information. Office users can schedule and review work, generate timesheets, manage quotes and invoices, and import records from supported accounting and contact sources. Dougal is designed for sole traders and teams in plumbing, electrical, HVAC, maintenance, installation, inspection and other businesses that send workers to customer sites. It helps teams coordinate field work and keep job records in one place.

About

Field Ascend is a field service management software platform that centralizes and automates core field operations for service-based businesses such as HVAC, plumbing, electrical, lift/elevator maintenance, facilities management, and 20+ other industries by combining job scheduling, work order tracking, dispatch automation, CRM, and customer/self-service portals into one cloud-accessible system. It provides intelligent job scheduling and auto-assignment that matches work to engineer skills and location, real-time engineer tracking with GPS, timesheet management with GPS auto-audit, and a native offline-first mobile app that lets field engineers view and update jobs, capture photos, collect digital signatures, complete checklists, and log equipment status even without signal. It supports automated preventive maintenance schedules, route optimization, reporting and analytics dashboards, and features like purchase orders, stock and materials tracking, CRM, and site.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Sole traders, small businesses, and growing field-service teams in plumbing, electrical, HVAC, maintenance, construction, inspections, and related trades. Suitable for business owners, coordinators, and field workers who need straightforward job scheduling and tracking.

Audience

Field service businesses and service operations teams requiring a solution to automate scheduling, dispatch, mobile work execution, maintenance planning and customer communication

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$7.99/user/month
New accounts receive a time-limited free-user allowance: 2 active users for 12 months, 6 for 6 months, or 12 for 3 months. After the included period, additional active users are $7.99 per user per month. Currency and displayed pricing may vary by market.
Free Version Supported
Free Trial Supported

Pricing

$13.53 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Dougal
Founded: 2017
Australia
dougal.app

Company Information

Field Ascend
United States
field-ascend.com

Alternatives

Alternatives

Nural SFA

Nural SFA

Nuraltech
Varisett FSM

Varisett FSM

Varisett Limited
FieldEdge

FieldEdge

Xplor

Categories

Categories

HVAC Supported
Plumbing Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Electrical Contractor Features

Billing & Invoicing Supported
Commercial / Industrial Supported
Contract Management Supported
Customer Database Supported
Electronic Signature Supported
Mobile Access Supported
Quotes / Estimates Supported
Scheduling Supported
Time Tracking Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Integrations

QuickBooks Online Supported
Xero Supported
Google Sheets Not Supported
Microsoft Excel Not Supported
Sage 100 Not Supported

Integrations

QuickBooks Online Supported
Xero Supported
Google Sheets Supported
Microsoft Excel Supported
Sage 100 Supported
Claim Dougal and update features and information
Claim Dougal and update features and information
Claim Field Ascend and update features and information
Claim Field Ascend and update features and information