MONKEY

MONKEY

MonkeyMedia Software
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About

Increase your takeout sales with the largest delivery platform in the U.S. and Canada. Today, more and more people want the convenience of delivery. Our app reaches 80% of consumers in America. Your restaurant will be seen by millennials, parents, and even companies who need catering - all without the costs of a dine-in experience. We feature your menu on our app and website so that customers can discover your restaurant and order food. All of this will be done without you needing to lift a finger! We use our strong Dasher network to fulfill your delivery orders within 37 minutes on average. So your food is delivered to your customer exactly how you prepared it. By fulfilling deliveries as far as 25 miles from your location, DoorDash enables your business to reach a customer base well beyond the traditional dine-in experience.

About

Comprehensive Cloud Platform to help you gain control and scale your takeout, delivery & catering sales channels. We deliver software, information, and services that empower food service operators to execute and excel at their off-premise sales channels. Customer-facing online and mobile-web ordering experience for takeout, delivery & catering service channels. Order workflow and Order Production Management for your takeout, delivery & catering service channels. In-platform financial, operational, marketing, and customer service canned reports. Supporting 3rd party marketplaces and delivery service provider. Toolset to manage catering sales team and their catering leads.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Restaurants that want to increase takeout and delivery sales

Audience

Catering solution for event managers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.4 / 5
ease 4.3 / 5
features 4.4 / 5
design 4.3 / 5
support 3.9 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The best part about DoorDash is that you can still make sure you eat food during the day even if you are super busy and can't leave due to professional or personal reasons. The food is brought right to you!
  • Door Dash offers such a variety of restaurants. I appreciate the easy access to a great meal that this service provides.
  • I like the food category options link. If you are looking for a particular type of food, this helps narrow down the options. I also like the overall look and feel of the app. The bright and simple picture icons in the app enhance the user's experience, I think.
  • I love the fact I can work whenever I want. When money is tight I can go work and make money. This job is great for anyone wanting freedom in their schedule.
  • The application is easy to use. It is easy to track my driver to estimate when my order will arrive.

Cons

  • It is quite expensive to get the food due to taxes, fees and tips. To get a simple $10 meal it could cost up to $20 after tip.
  • The service fees can be really expensive and sometimes cause me to not place an order.
  • The app at times is very slow to load. Other apps will be loading fine, but this one will be slow.
  • I don't like how some drivers think they deserve a tip. Work for what you get.
  • Sometimes the app will freeze or shut down when I'm in the middle of processing my transaction.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DoorDash
Founded: 2013
United States
get.doordash.com

Company Information

MonkeyMedia Software
Founded: 1997
Canada
monkeymediasoftware.com

Alternatives

Toast POS

Toast POS

Toast, Inc.

Alternatives

FoodStorm

FoodStorm

Instacart

Categories

Categories

Food Delivery Features

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Catering Features

Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management
Waitstaff Management

Integrations

Cardlytics
CleanCloud
Clover
DeliverIT
Fringe
Hoppier
Incentivio
Loop AI
Merchant Centric
NinjaPear
OVVI POS
Orda
Ordermark
Otter
Podscribe
Shift4
Spoonfed
ePOSmatic
inspace
vGrubs

Integrations

Cardlytics
CleanCloud
Clover
DeliverIT
Fringe
Hoppier
Incentivio
Loop AI
Merchant Centric
NinjaPear
OVVI POS
Orda
Ordermark
Otter
Podscribe
Shift4
Spoonfed
ePOSmatic
inspace
vGrubs
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