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About

Tired of dealing with outdated documentation? We feel you! That's why we've created a version control integrated platform that'll make sure you never have to face that frustration again. Just tag your pages with the corresponding code files and our git-integrated documentation platform will let you know when an update is needed. Simple as that! Oh, and we've got something else up our sleeve - an AI assistant that'll make your developer life easier! It'll analyze your documentation and provide you with real-time answers to your questions. No more sifting through pages of text - just ask the bot and you'll get the answers you need, quick and accurate.

About

ProProfs Knowledge Base is a knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. It is also an effective method for introducing new hires to company procedures during the onboarding process. ProProfs Knowledge Base improves productivity by making it easy for employees and customers to instantly find what they're looking for, whenever and wherever they need it. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Software companies of all sizes that value up-to-date documentation.

Audience

Companies of all sizes that want a knowledge management solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$10/month/user
Free Version
Free Trial

Pricing

$6 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.9 / 5
design 4.7 / 5
support 4.8 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Eldye Oy
Founded: 2023
Finland
documentationlab.com

Company Information

ProProfs
Founded: 2006
United States
www.proprofs.com

Alternatives

Alternatives

Universal Knowledge

Universal Knowledge

Knowledge Powered Solutions Ltd
PHPKB

PHPKB

Chadha Software Technologies
Learnbrite LMS

Learnbrite LMS

Learnbrite
ProProfs Polls

ProProfs Polls

ProProfs

Categories

Categories

Software Documentation Features

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
reStructured Text Support
Version Control
Webhooks
WYSIWIG Editor

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Integrations

Freshdesk
Google Analytics
Jira
Jira Work Management
LiveChat
Olark
SnapEngage
Tidio
Wufoo
Zendesk

Integrations

Freshdesk
Google Analytics
Jira
Jira Work Management
LiveChat
Olark
SnapEngage
Tidio
Wufoo
Zendesk
Claim DocumentationLab and update features and information
Claim DocumentationLab and update features and information
Claim ProProfs Knowledge Base and update features and information
Claim ProProfs Knowledge Base and update features and information