Docusign vs. airSlate SignNow Comparison


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About Docusign is a cutting-edge cloud-based electronic signature solution that empowers companies of all sizes to send, sign, and manage agreements anytime, anywhere, and on any device. Trusted by more than 250,000 companies in 188 countries, Docusign enables users to sign various types of documents such as school permission slips, business contracts, agreements, and approvals. Docusign also enables users to send and sign documents in multiple languages and provides a mobile application for Android, iOS, and Windows devices. If your organization executes notarial acts, Docusign eNotary makes the notarization process fully digital for all parties involved: senders, signers, and notaries. It enables a Notary Public to act as an in-person witness to electronic signing of documents.	About SignNow from airSlate is an electronic signature that enables business to be conducted anywhere, anytime and on any device. SignNow offers the best ROI for SBM and mid-market thanks to its intuitive UI, transparent pricing, flexible configuration and the ease of API integrations. Sign documents online, generate agreements, negotiate contracts, and accept payments with legally-binding eSignatures. airSlate SignNow’s intuitive interface allows newcomers to create an account, upload, eSign, and send their first document for signing in minutes — no training or downloads required. Break free from predatory pricing plans with hidden costs at renewal. With airSlate SignNow, you only pay for what you use, without overcharges for extra sends or templates. Close deals faster in person or remotely, improve team collaboration, and get complete visibility into the document signing process using advanced functionality tailored to your needs.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Docusign supports individuals and organizations of all sizes, geographies, and industries by making every agreement 100% digital to help lessen costs and improve customer satisfaction.	Audience Business and individuals that would like to paperless and/or e-sign on the go
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $10.00/month/user Offers 30-day free trial. Pricing starts at $10 per user per month (Personal plan), $25 per user per month (Standard plan), and $40 per user per month (Business Pro plan). For advanced solutions, call 1-877-720-2040. Free Version Supported Free Trial Supported	Pricing $8 per user per month Business, Premium and Enterprise plans. Can be paid monthly or annually. SignNow does NOT charge per transaction/document sent. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.3 / 5 ease 4.7 / 5 features 4.2 / 5 design 4.6 / 5 support 4.5 / 5 Read all reviews	Reviews/Ratings Overall 4.5 / 5 ease 4.7 / 5 features 4.3 / 5 design 4.7 / 5 support 4.3 / 5 Read all reviews
Pros & Cons from Real Users Pros I was a Docusign customer since 2019. 1- It has connectivity and integration with any type of document management platform, this helps a lot, since it is not necessary to import the document into this platform to be able to use the digital signature, just by making the corresponding integration, you will be able to use your digital signature in any document almost instantly. 2- The platform stores any number of digital signatures you want, there are no limits on the digital signatures you can store within it, which allows both you and your employees to store their digital signatures without any limit. 3- It has international regulations, which helps ensure that all the digital signatures you use in your documents are valid in any country in the world. 4- Impossible to tamper with, each of the digital signatures is impossible to tamper with by any user, which guarantees that your digital signature is totally secure in any document you sign. One pro that I found in this platform and that made me stay is the ease of use, both for me and for my clients when signing, since the last thing I wanted was to confuse my clients when using these electronic signature tools, especially when it comes to business. So, from my point of view, I have opted for the best platform to make my business processes as transparent and simple as possible, so its intuitive interface design helps a lot in this process, which requires great accessibility for any type of client. Another feature that I find useful in DocuSign is the ease and convenience of being able to send documents to be signed by email and request the corresponding signatures and filling in of client data. In addition, the client can access the documents sent by both mobile phones and desktop computers, making document approval even easier. I also want to highlight the way DocuSign indicates where the user must sign and where they must fill in their data, so clients will not feel lost when making approvals or business transactions. As an employee who frequently uses DocuSign for work, I can confidently say that this platform has revolutionized the way I handle document management and signatures. With its user-friendly interface and mobile app, DocuSign has made it incredibly easy for me to create, send, and track documents for signature, even while on the go. One of the things I love most about DocuSign is its versatility and range of features. With its robust set of tools, I can customize and automate my document workflows to fit my business needs perfectly. The platform offers a range of options, from templates and conditional logic to reminders and bulk sending, which make my job easier and more efficient. Additionally, with its integration capabilities, DocuSign seamlessly integrates with the other popular business apps I use, such as Salesforce, Google Workspace, Dropbox, Smartsheet, and Procore. When it comes to the security and compliance of the documents I'm handling, I have complete peace of mind with DocuSign. The platform employs a variety of measures to protect the data and identity of the signers, including encryption, authentication, audit trails, and digital certificates. Moreover, DocuSign adheres to a variety of industry standards and regulations, including GDPR, HIPAA, eIDAS, UETA, and ESIGN, which assures me that my documents are always legally valid and safe. Using DocuSign has positively impacted the efficiency and productivity of my business processes. By eliminating the need for paper, printing, scanning, mailing, and storing documents, DocuSign saves me time and money. Furthermore, the platform's automated and streamlined workflow reduces errors and delays, allowing me to close deals faster and improve customer satisfaction. The superior signing experience provided by DocuSign adds to my customers' positive experience, which is key to my business's success. DocuSign is a platform that has proven to be reliable, user-friendly, versatile, and secure. With its robust set of features and integrations, it has become an essential tool in my daily work routine. It has helped me save time and money while improving my business processes' efficiency and customer satisfaction. I would highly recommend DocuSign to anyone looking for a digital document management and signature solution. The integrations that are presented with DocuSign are very solid since they can be carried out more easily since it allows integrating electronic signatures with many platforms without having to use DocuSign separately, but simply in any contract it is already included in any platform connected with DocuSign. For example, with Microsoft integration, you can add the sections where customers are going to sign directly to the documents without having to go through the whole process of uploading the document to DocuSign and then adding the fields where people are going to add their signatures or add some required information. The integration of DocuSign with Stripe has also helped me since it makes it easier for me to make sales by linking the signatures and documents with the payments made, it has also helped me to synchronize the customer data of the payments that are automatically generated in the documents to be signed or authorized to make payments through Stripe. The mobile application has been considerably improved, it is much more fluid and more so when the fields where users have to fill in the documents are added. I can also easily place myself by the signatory and I have several options to be able to fill in the fields very easily without having to add them again in each signature that I have to perform, so it seems intuitive to me that everything is done by drag and drop. Another functionality that I loved about the mobile application is the ability to scan printed documents which is practical for me because I can send documentation to sign a photograph with my smartphone and add the fields on the image where the data has to be placed. In addition, I have the possibility to send by mail or the same DocuSign application will inform clients when a document has to be reviewed and signed, similar to this I always receive the status of various documents that I have waiting for signature by a client or some document that I have to sign. Cons They cheated me out of $300. The platform in general behaves excellently, it has no type of failure in its operation and the digital signature that can be implemented and inserted in any document, does not contain any type of error, I must admit that the general operation of this platform is perfect and does not have any type of failure, or at least it has not had any type of failure during use. Within my company, it has been fantastic. Although I don't find many flaws in this platform, as its functions and tools have improved over time, I still can't understand why it doesn't have an automatic save when exiting a draft. It's annoying to have to go back and do what I've already done, especially when I haven't saved manually. So I would be grateful if you add that feature so I can exit a document more quickly and not have to manually save changes every time I exit. Another feature I would like to see included is the history of changes made within a document when it is prepared for the assignment of places where digital signatures will be placed. This would be beneficial since there are times when changes need to be reversed and it's easier with a history than having to do everything again. The documentation for this platform is a bit outdated. I have to wait a long time to find out how to use certain new features, since it seems that the team in charge of the documentation is a bit behind in that aspect. This is a big disadvantage, even if it's about using the API of this platform to automate processes. While DocuSign is a powerful and versatile digital document management and signature platform, there are some disadvantages that must be taken into account. One of the most significant drawbacks is its pricing structure, which can be expensive for small businesses or individuals who do not need all the features or integrations that DocuSign offers. With different pricing plans based on the number of users, envelopes, and features, it can be challenging to find the right plan for your needs. The cheapest plan, which includes one user and five envelopes, costs $10 per month, while the most expensive plan, which includes unlimited envelopes and advanced features, costs $40 per month per user. Additionally, there are extra fees for enhanced plans or API access, which can further add to the overall cost. Another disadvantage of DocuSign is that it can be tricky or confusing to set up or use in some cases. For example, creating complex rules or routing for multiple signers or recipients can be challenging, and changing or correcting envelopes once they are sent or signed can be a cumbersome process. Moreover, some signers may not be familiar with DocuSign or may encounter technical issues when signing documents online, which can slow down the process and cause delays. This platform can be affected by external factors that are beyond its control or responsibility. For example, if there is a network outage or a browser compatibility issue, the platform may not work properly, which can lead to missed deadlines or lost opportunities. Moreover, it may face legal disputes or challenges from other parties who do not accept or recognize electronic signatures, which can be a significant barrier to its adoption in certain industries or countries. while DocuSign is a powerful and useful platform for digital document management and signatures, it has some drawbacks that must be taken into account. Its pricing structure can be expensive, and it can be tricky to set up or use in some cases. Additionally, external factors beyond its control or responsibility can affect its reliability and legality. Despite these limitations, DocuSign remains a top choice for many businesses and individuals looking for a secure and efficient way to handle their documents and signatures. It seems that there is an internal problem with the technical support of this company because whenever I present a problem, I have to do it several times before being attended to, in addition to the fact that they do not keep track of the problems, as if it were an internal disorder where No customer information is shared about their joint tickets to submitted issues. I found it unprofessional on the part of the DocuSign team since I don't feel there is a responsibility to offer correct help and have better technical assistance. Sometimes I feel lost in certain functions and need help, but it is more than what I have found on the internet than what I have received from the technical service of this company. So, I'm not happy with the customer service I've received since I started using this platform to make contracts. It can take time to fill in fields when the document is very long, so there is no possibility of them being filled automatically with previous answers or some configuration where you have the personal data stored so that they are filled automatically. Unless I have the customer, data and link them from other platforms with that data and send the agreements with filled in fields, I will be able to make the process of filling out the forms easier. However, there are many times that this does not happen like that and even I have had to do the whole process manually, the good thing is that from the mobile application I can do it by dragging and dropping. So having a centralized database for customer management would not be bad, it also helps to link Salesforce with DocuSign which would allow the synchronization of customer information in the agreements when a document is sent for signature.	Pros & Cons from Real Users Pros SignNow is a tool that simplifies many processes and it is a very user-friendly product that does a good job at managing digital files and providing a space to send these files to different people in an online and digital way, it is a tool that has become my preferred choice when it comes to sending and getting signatures on files for the following reasons: Intuitive User Interface: The way that the interface of SignNow is designed makes it really easy to use and have a good time while using it, since it is very well distributed and you can find all the necessary features while navigating through the platform, it is clean, well-organized and does not have too much of a learning curve, it is very self-explanatory once you see what each tool can do, and you can easily locate all the important tools easily without having any issues or complications while doing so, I really like the layout and how it allows me to work pretty fast because it is set in a way that everything can be found easily and the tools are distributed in a way that makes sense. Robust Security Measures: Because of the nature of the software, it is important that it has the right security tools that ensure that everything is well protected and there are no risks of hacking or malwares being infiltrated into the files, with SignNow I really like the fact that it makes a strong emphasis on the protection of all our data and offers good and standard security measures such as encryption of all files and compliance, the authentication of identity works pretty well and ensuring the integrity and confidentiality of very private documents for our organization has been something that keeps continue to maintain SignNow, and I really like how the concerns for security are not really there when we use this software because it continously provides a great security and as a result, we are able to keep our focus on security low when using this tool. Versatile Document Editing Tools: The way that SignNow works makes it easy to combine different tools and use the software as a management of files but also an editor of these, it has a very robust set of document editing features that can be used to modify documents inside of the software, without needing to use a third-party application, this allows us to stay secure because there is no need to transfer the files to another application and having to risk our security even more, and it also saves us a lot of time sending the file to another editor, we can simply use the one inside of SignNow and eliminate any extra worries that might occur, as well as make any quick changes to our files if needed. Seamless Collaboration: The editing tools of SignNow are good, but it also is the collaborating tools that it provides, we are able to invite users into the file to collaborate and edit, view, or sign documents with such ease, it is a very ideal process that I find myself using constantly because firstly, it is remote, so we don't need to be on the office working together to be able to get things done, but also it just makes things so much faster and it has real-time collaboration, meaning that we can work together while we discuss any changes needing to be made to a file, helping us boost our team morale and productivity. Extensive Integration Options: With this software, we are able to integrate many other tools that we use for better usage of them and SignNow, it makes it easier and more productive to integrate with other tools because the management of files becomes so much simpler and it streamlines the process in a way that we no longer need to send files via email or risk any hacking of our personal accounts and have these sensitive files stolen. Customizable Templates: With the creation and editing of documents in SignNow, I like that it already has so many templates for different types of files that one might need, it is very easy to edit these templates because they are very complete and one has simply to modify the most important details to the detailes that we want to talk about or if we are referring to a specific client, it its so much better than drafting a document from scratch and SignNow offers so many templates to choose from depending on the type of industry and theme, it is a quick process and it somehow automates the process of creating documents. SignNow makes it easy to have legally binding documents signed virtually. A company can be located in Alaska and conduct business virtually with the lower 48. SignNow is an e signature software. Advanced and easily accessible tools. Also helps in storing document secure. Highly customisable features. Automats workflow. Increases productivity. Generate receipts and invoices automatically. Says lots of time and energy with pre filled documents. SignNow is a simple and functional e-signature tool. It is a cross platform e-signature tool, which can be used to put signature even through mobile. It provides API support which can be used to to embed SignNow with your product. It offers a centralised dashboard which can be used to track the documents progress as well as to remind the the recipients SignNow is providing service to sign the documents/contract papers without being physically present near the 2nd party or physical document. It's as easy as 1. Upload the document 2. Invite the Signee 3. Done. It can be easily integrated with the product through API. There are many unique of features in the SignNow which are not easy to find in other products as: 1. Request additional documents 2. Create document signing URL 3. Bulk invite of signee 4. Mobile app to e-sign Cons The negative things about SignNow definitely do not outshine the positive, but there are some things about the software that I am not really content with, and one of them it is the fact that it is not as automated as I would like it to be, nowadays, the purpose of a software is to automate certain workflows, and SignNow does a so-so job, because there are areas that could be heavily improved and can become more automated, I would like it to be more industry-specific when it comes to certain settings so that the job of organizing documents is easier. Additionally, I think some of the advanced features are kind of complicated to use, it is not really difficult, but there is some learning curve that has to be achieved in order to make use of the software in a more complex and professional way, and I would like to see more advanced features in the analytics area, right now there is not much to it even though it does provide some tools about it, but I would like to see more in-depth analytics and reporting tools that help me understand the usage of the software in my business a lot better and make better choices about the optimization of our services. The emails are sometimes sent to the Junk/Spam folder instead of the actual inbox. Very good software. Easy to set up. No dislikes till now. I'm very much satisfied with the quality and experience. No Cons. It is very helpful solution eliminating the delay caused due to physical signing. I don't find anything to complain.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported
Company Information Docusign Founded: 2004 United States www.docusign.com	Company Information airSlate Founded: 2006 United States www.signnow.com
Alternatives Adobe Acrobat Adobe	Alternatives Docubee
LinkSquares LinkSquares Inc.	PandaDoc
FormAssembly	Secured Signing
DocVerify	Foxit eSign Foxit Software
OneNotary View All	E-Sign View All
Categories AI Contract Generators Supported Contract Management Supported Digital Signature Supported E-Notary Supported eSignature APIs Supported Remote Work Supported	Categories Digital Signature Supported eSignature APIs Supported
Digital Signature Features Audit Trail Supported Authentication Supported Auto Reminders Supported Customizable Templates Supported Document Analytics Supported Mobile Signature Supported Multi-Party Signing Supported Progress Tracking Supported Task Progress Tracking Supported Show More Features Remote Work Features Collaboration Not Supported Credential Management Not Supported Electronic Signature Supported Employee Monitoring Not Supported Live Chat Not Supported Meeting Management Not Supported Project Management Not Supported Remote Access Not Supported Remote Support Not Supported Screen Sharing Not Supported Softphone Not Supported Task Management Not Supported Time Zone Tracking Not Supported Video Chat Not Supported Web Conferencing Not Supported	Digital Signature Features Audit Trail Supported Authentication Supported Auto Reminders Supported Customizable Templates Supported Document Analytics Supported Mobile Signature Supported Multi-Party Signing Supported Progress Tracking Supported Task Progress Tracking Supported
Integrations ABLE Platform Supported AccessOwl Supported Box Supported DoorLoop Supported DynaFile Supported Easyflow Supported Google Drive Supported Malbek Supported NetSuite Supported PerfectApps Supported Quickwork Supported Stackreaction Supported Stripe Supported TeamBridge Supported TurnKey Lender Supported Unqork Supported Workers by Delos Supported Zapier Supported Zefort Supported servis.ai Supported Show More Integrations View All 657 Integrations	Integrations ABLE Platform Supported AccessOwl Supported Box Supported DoorLoop Supported DynaFile Supported Easyflow Supported Google Drive Supported Malbek Supported NetSuite Supported PerfectApps Supported Quickwork Supported Stackreaction Supported Stripe Supported TeamBridge Supported TurnKey Lender Supported Unqork Supported Workers by Delos Supported Zapier Supported Zefort Supported servis.ai Supported Show More Integrations View All 51 Integrations
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