DoctorConnect vs. Square Appointments Comparison


DoctorConnect Adtel International	Square Appointments Block	+	+
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About DoctorConnect delivers industry-leading patient engagement and automation tools that help healthcare providers improve efficiency, reduce no-shows, and enhance patient satisfaction. With over 32 years of experience, we support thousands of doctors, clinics, and hospitals nationwide. Our platform integrates with hundreds of EMR and PM systems to simplify communication and daily operations. Key Features: • ARIA Phase 1 – AI receptionist for 24/7 call answering, triage, and transfers • ARIA Phase 2 – AI scheduling automation for real-time booking and rescheduling • Automated Reminders and Recalls • Digital Patient Forms and Surveys • Automated Waitlist and No-Show Recovery • Secure Messaging, Telehealth, and Online Payments • And more Discover how DoctorConnect can boost revenue, streamline workflow, and transform your patient experience.		About Square Appointments is an appointment scheduling software and booking app. It is a one-stop solution for businesses of all types looking to save time and stay organized. It integrates POS with online booking, payment processing, customer management, and cloud-based calendar. With Square Appointments, clients can book all your services online 24/7. It also comes with robust features for teams, including employee calendars, schedule tracking, and employee and location management.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported
Audience Doctors, clinics and hospitals		Audience Food and beverage, health and beauty, retail goods, service and repair, and other service professionals.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported
API Offers API Not Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $210 Price varies. Flat monthly rate based on the total number of providers and locations. Contact us for more details. Free Version Not Supported Free Trial Not Supported		Pricing $29/month/location Free Version Supported Free Trial Supported
Reviews/Ratings Overall 3.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 4.5 / 5 features 4.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros from Real Users Pros One of my favorite features is the ability to send patients individual text messages and be able to encrypt them as well if needed. Along with individual texting is sending mass text messages to a list of patients on a providers schedule for a certain day. Our patients prefer text to call and so this has allowed us to get in touch with so many more patients. I've also enjoyed the Enhanced Text feature. This adds a link to an appointment reminder that will pull up a map app to guide patients to the address as well as allow the patient to change the language of the reminder.		Pros & Cons from Real Users Pros I used this to help people figure out when to come in to my shop and social distance. If the time wasn't available, the person wasn't allowed to come in. Was very helpful to try and keep everyone safe. Simple to set up and configure. Have very basic settings which lets you easily configure them. Cons Not much. Had a little trouble getting it set up to begin with but that was user error. There aren't any advanced features so if you need more they don't have them.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Adtel International Founded: 1992 United States www.doctorconnect.net		Company Information Block Founded: 2009 United States squareup.com
Alternatives Perfect Patient Management System SARU TECH		Alternatives Square POS Block
Benchmark PM Benchmark Solutions		Acuity Scheduling Squarespace
OptiMantra		HelmBot
DrChrono		Yocale
Benchmark EHR Benchmark Solutions View All		SimplyBook.me View All
Categories AI Review Management Supported Appointment Reminder Supported Chiropractic Supported Clinic Management Supported Dental Supported Dermatology Supported Healthcare Supported Medical Practice Management Supported Medical Scheduling Supported Medical Spa Supported Optometry Supported Patient Engagement Supported Patient Experience Supported Patient Intake Supported Patient Management Supported Patient Scheduling Supported Pediatric Supported Physical Therapy Supported Plastic Surgery Supported Podiatry Supported Radiology Supported Reputation Management Supported Telemedicine Supported		Categories Appointment Scheduling Supported Chiropractic Supported Cleaning Services Supported Dance Studio Supported Dental Supported Fitness Supported Massage Therapy Supported Medical Scheduling Supported Medical Spa Supported Personal Trainer Supported Pest Control Supported Pet Grooming Supported Physical Therapy Supported Reservations Supported Salon Supported Yoga Studio Supported
Chiropractic Features Appointment Management Supported Billing & Invoicing Supported Claims Management Not Supported EHR Certified Not Supported Outcome Assessments Not Supported Patient Account Management Not Supported Patient Records Not Supported SOAP Notes Not Supported Dental Features Appointment Management Not Supported Appointment Reminders Supported Claims Management Not Supported Clinical Charting Not Supported Imaging Not Supported Inventory Management Not Supported Patient Account Management Not Supported Patient Billing Supported Patient Records Management Not Supported Treatment Planning Not Supported Medical Scheduling Features Appointment Management Supported Billing & Invoicing Not Supported Drag & Drop Supported Facility Scheduling Supported Multi-Location Supported No-Show Tracking Supported On Call Scheduling Not Supported Patient Records Not Supported Patient Scheduling Supported Physician Management Not Supported Recurring Appointments Supported Self Service Portal Supported Staff Scheduling Not Supported Medical Spa Features Appointment Management Supported Before & After Pictures Not Supported Client Management Supported Gift Card Management Not Supported HIPAA Compliant Not Supported Inventory Management Not Supported Package Creation Not Supported Physical Therapy Features Activity Monitoring Not Supported Appointment Management Supported Assessments Not Supported Billing & Invoicing Not Supported Exercise Management Supported Insurance Management Not Supported Multi-Location Supported Patient Records Not Supported Practice Management Supported Progress Notes Not Supported Treatment Plans Not Supported Show More Features Appointment Reminder Features Appointment Scheduling Supported Calendar Management Supported Call Reminders Supported Email Reminders Supported Online Booking Supported Payment Reminders Supported Recurring Appointments Supported Rescheduling Supported SMS Messaging Supported Two-Way Messaging Supported Dermatology Features Claims Management Not Supported EMR / EHR Not Supported HIPAA Compliant Supported Image Management Not Supported Inventory Management Not Supported Patient Portal Not Supported Progress Notes Not Supported Scheduling Supported Treatment Plans Not Supported Medical Practice Management Features Claims Management Not Supported E-Prescribing Not Supported EMR / EHR Not Supported HIPAA Compliant Supported Insurance Eligibility Verification Not Supported Inventory Management Not Supported Multi-Office Not Supported Multi-Physician Supported Patient Billing Supported Patient Portal Not Supported Patient Records Not Supported Patient Registration Supported Patient Scheduling Supported Physician Scheduling Not Supported Optometry Features Appointment Management Supported Insurance Management Not Supported Inventory Management Not Supported Patient Records Not Supported Recall Tracking Supported Patient Engagement Features Appointment Scheduling Supported Care Planning Supported Collaboration Supported Messaging Supported Mobile Access Supported Patient Education Supported Patient Portal Supported Personal Health Record Supported Progress Tracking Supported Self Management Supported Patient Management Features Admissions Management Supported Bed Management Not Supported Discharge Management Not Supported Historical Reporting Not Supported Patient Flow Management Supported Patient Location Tracking Not Supported Patient Monitoring Not Supported Real Time Reporting Supported Waiting Time Tracking Supported Patient Scheduling Features Analytics/Reporting Supported Approval Process Control Supported HIPAA Compliant Supported Mobile Access Supported Notifications/Alerts Supported Online Scheduling Supported Patient Communications Supported Patient Intake Supported Patient Portal Not Supported Patient Records Management Supported Payment Processing Supported Reminders Supported SMS Messaging Supported Pediatric Features Admissions Management Supported Billing & Invoicing Not Supported Charge Capture Supported Clinical Notes Not Supported Code Processing Not Supported Custom Bundles Supported Electronic Health Record Not Supported HIPAA Compliant Supported Practice Management Supported Scheduling Supported SMS Messaging Supported Vaccine Management Not Supported Plastic Surgery Features Appointment Management Supported Before & After Pictures Not Supported Claims Management Not Supported Inventory Management Not Supported Patient Billing Supported Patient Flow Management Not Supported Patient Portal Not Supported Patient Records Management Not Supported Scheduling Supported Podiatry Features Appointment Management Supported Patient Records Not Supported Radiology Features Audit Trail Not Supported Billing & Invoicing Not Supported Claims Management Not Supported EDI Not Supported EMR HL7 Bridge Not Supported Image Fusion Not Supported PACS Integration Not Supported Patient Scheduling Supported Scanning Input Not Supported Teleradiology Not Supported Wait List Management Supported		Dental Features Appointment Management Not Supported Appointment Reminders Not Supported Claims Management Not Supported Clinical Charting Not Supported Imaging Not Supported Inventory Management Supported Patient Account Management Not Supported Patient Billing Not Supported Patient Records Management Not Supported Treatment Planning Not Supported Show More Features Appointment Scheduling Features Appointment Reminders Supported Automated Scheduling Not Supported Calendar Sync Supported Client Database Supported Group Scheduling Not Supported Mobile Access Supported Multi-Location Not Supported Online Booking Supported Online Payments Supported Recurring Appointments Supported Room Booking Management Supported Personal Trainer Features Appointment Scheduling Not Supported Assessments Not Supported Attendance Tracking Not Supported Billing & Invoicing Not Supported Certification Tracking Not Supported Client Management Not Supported Commission Management Not Supported eCommerce Supported Exercise Library Not Supported Fitness Assessments Supported Fitness Plan Not Supported Nutrition Program Not Supported Online Store Not Supported Payment Processing Supported Wellness Plans Not Supported Salon Features Appointment Management Not Supported Booth Rental Not Supported Client Profiles Supported Employee Management Not Supported Inventory Management Not Supported Loyalty Program Not Supported Multi-Location Not Supported Payroll Management Supported Point of Sale (POS) Not Supported Recurring Appointments Not Supported
Integrations AccuMed EHR Supported Answering Service Care Not Supported Cognito Forms Not Supported Deputy Not Supported Drupal Commerce Not Supported Dubsado Not Supported Envoice Not Supported Franpos POS System Not Supported Lendio Not Supported Ottimate Not Supported PeachWorks Not Supported QuickBooks Online Not Supported Shippo Not Supported SimpleTix Not Supported Square Payments Not Supported Tave Studio Manager Not Supported Thrive by Shopventory Not Supported TurboTax Business Not Supported Wix Bookings Not Supported mHelpDesk Not Supported Show More Integrations View All 13 Integrations		Integrations AccuMed EHR Not Supported Answering Service Care Supported Cognito Forms Supported Deputy Supported Drupal Commerce Supported Dubsado Supported Envoice Supported Franpos POS System Supported Lendio Supported Ottimate Supported PeachWorks Supported QuickBooks Online Supported Shippo Supported SimpleTix Supported Square Payments Supported Tave Studio Manager Supported Thrive by Shopventory Supported TurboTax Business Supported Wix Bookings Supported mHelpDesk Supported Show More Integrations View All 116 Integrations
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