DocsTime vs. Mend Comparison


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		Related Products DoctorConnect DoctorConnect delivers industry-leading patient engagement and automation tools that help healthcare providers improve efficiency, reduce no-shows, and enhance patient satisfaction. With over 32 years of experience, we support thousands of doctors, clinics, and hospitals nationwide. Our platform integrates with hundreds of EMR and PM systems to simplify communication and daily operations. Key Features: • ARIA Phase 1 – AI receptionist for 24/7 call answering, triage, and transfers • ARIA Phase 2 – AI scheduling automation for real-time booking and rescheduling • Automated Reminders and Recalls • Digital Patient Forms and Surveys • Automated Waitlist and No-Show Recovery • Secure Messaging, Telehealth, and Online Payments • And more Discover how DoctorConnect can boost revenue, streamline workflow, and transform your patient experience. 4.7 out of 5 stars 85 Ratings Visit Website for DoctorConnect Acuity Scheduling Make online appointment scheduling and management a breeze with Acuity Scheduling. Acuity Scheduling is an easy to use online appointment scheduling software that helps professionals and businesses fill their schedule--minus all the hassle. With Acuity, clients see your real-time availability, book appointments fast, and pay in advance. All without you needing to organize and reorganize things. 4.8 out of 5 stars 6,352 Ratings Visit Website for Acuity Scheduling AdvancedMD AdvancedMD is a comprehensive cloud-based medical office management software designed to streamline operations for private healthcare practices. It combines practice management, EHR, and patient engagement tools into a unified platform. The AI Clinical Assistant powers ambient listening, auto-transcription, and chart action items to eliminate documentation burden. AI-generated pre-visit summaries, insurance card capture, and AI Narrative Insights automate clinical, financial, and administrative workflows. AdvancedMD enables providers to focus on patient care by minimizing repetitive tasks. The platform supports revenue cycle management via a multi-clearinghouse model — including Waystar — improving billing accuracy and cash flow. Password Breach Detection and secure AWS cloud hosting keep practice data protected and accessible from any device, anywhere. It delivers an integrated, intelligent solution that enhances productivity, patient outcomes, and practice performance. 5.0 out of 5 stars 2 Ratings Visit Website for AdvancedMD WaitWell WaitWell is a secure, scalable queue management and appointment scheduling platform for healthcare, retail, government, and enterprise service organizations. It reduces wait times, improves customer flow, and streamlines service delivery across single and multi-location operations. Customers can join virtual queues or book appointments via QR codes, web, SMS, kiosks, or chat, with real-time status updates and notifications. WaitWell includes AI-powered features to support customer routing, service guidance, and operational efficiency. Staff use real-time dashboards and reporting to monitor performance, identify bottlenecks, and optimize staffing. Managers can query operational data using natural language to analyze trends and improve throughput and service outcomes. 4.8 out of 5 stars 213 Ratings Visit Website for WaitWell RXNT RXNT is an ambulatory healthcare technology pioneer that empowers medical practices and healthcare organizations to succeed and scale through innovative, data-backed, AI-powered software. Our fully-integrated, ONC-certified suite of medical software—like Clinical EHRs, Practice Management, Medical Billing and RCM, E-Prescribing, Practice Scheduling, Patient Portal, and more—optimizes clinical outcomes and RCM for your practice. Used by tens of thousands of medical professionals—from large physician practices to medical billing companies—to drive growth, streamline business operations, and improve patient care across all 50 U.S. states. Our unified “Full Suite” system employs a secure, central database so your data passes through every product in real-time from anywhere, and more than 135 million prescriptions have been transmitted and over $10 billion in claims have been processed using RXNT. 4.3 out of 5 stars 552 Ratings Visit Website for RXNT Modento Our cloud-based, user-friendly patient communication and engagement platform is a truly all-in-one solution to the everyday needs of your dental practice. Our HIPAA-compliant dashboard offers best-in-class digital forms and consents, two-way patient communication, intraoffice communication, automated appointment reminders/confirmations/reviews/recalls, a customized app-based loyalty program, and much more! Modento seamlessly layers on top of your Practice Management System to improve your daily efficiency and save your staff hours of time scanning documents and making phone calls. Modento is helping offices across the country improve their case acceptance, acquire and retain more patients, and increase their profitability. Visit our website to schedule your free demo today and see how Modento can make your life easier. 4.6 out of 5 stars 558 Ratings Visit Website for Modento Medsender HIPAA compliant secure faxing built exclusively for healthcare. Medsender integrates with dozens of top EMR / EHR systems and provides everything you need out of the box to view, sign, edit, and upload documents to your EMR system. Medsender's optional automation feature can also automatically label incoming faxes and upload them to the corresponding patients' chart in your EMR, saving several hours of manual work each day. You can keep your existing fax numbers and / or get new fax numbers from Medsender. Free trial available, no contracts and no commitments. Medsender integrates instantly with your EMR so your patient records and documents are always up-to-date. 4.9 out of 5 stars 28 Ratings Visit Website for Medsender Service Center Service Center by Office Ally is a trusted Revenue Cycle Management and patient payments platform used by more than 80,000 healthcare providers and health services organizations, which process more than 950 million transactions annually. Service Center is a cost-effective solution enabling providers to control their revenue cycle. With a user-friendly interface, Service Center helps providers check and verify patients’ eligibility and benefits, submit, correct, and check the status of their claims online, and receive remittance advice. Accepting standard ANSI formats, data entry and pipe-delimited formats, Service Center helps streamline administrative tasks and create more efficient workflows for providers. 4.7 out of 5 stars 123 Ratings Visit Website for Service Center CredentialStream Finally, a single solution to affirm and continuously assess medical provider competency. Ensure excellence in care by offering the industry-leading software for enrolling, onboarding and privileging to continuously evaluate your providers. CredentialStream® incorporates patented technology that provides everything necessary for requesting, gathering, and validating information about a provider, all to establish a reliable Source of Truth for downstream processes. With a modern platform that is continuously updated, along with best-practice content libraries and industry-leading data sets, CredentialStream stands out as the most comprehensive provider lifecycle management solution available. Say goodbye to the headaches, hassles and manual processes that slow you down. Say hello to a modern, continuously updated platform, best-practice content, and industry-leading data that all works together to get your providers where they need to be— seeing patients. 4.0 out of 5 stars 190 Ratings Visit Website for CredentialStream Numa Dealerships don’t lose customers because of price. They lose them when the phone rings and nobody answers, and when the manager hears about a problem only after the survey comes back. Numa is the AI Operating System for car dealerships. Operator puts every caller in the right hands without a phone tree. Appointment Agent books service into real open slots, day or night. Smart Inbox keeps every call and text in one thread with the repair order beside it. LiveCSI™ catches the unhappy customer while they’re still in the shop. Opportunities books the declined work already sitting in your DMS, and Numa for Sales answers every sales call with full inventory context. Every product runs on one system with the customer’s full history. More than 1,500 dealerships run on Numa, and they respond to customers in 13 minutes, compared with an industry average of nearly 23 hours. Numa connects to CDK, Reynolds & Reynolds, Tekion, Dealertrack, and Xtime, and is approved by GM, FordDirect, and Stellantis. 5.0 out of 5 stars 14 Ratings Visit Website for Numa
DocsTime: About The patient selects an available time slot and books an appointment. You are notified instantly, and the patient gets appointment reminders by email and text. Discover the discovery grid. Make your profile discoverable amongst 331,288,117 patients instantly. Do not miss a single potential patient. Fill all your available slots almost instantly. Get rid of traditional phone tagging. Forget the hassles of phone and fax forever. Let the AI-empowered mobile application manage your E-Referrals. Choose from 3 million providers to refer to. You focus on what really matters – "The Patients". Reduce no-shows and cancellations with patient reminders. Paperless transaction through digital communications and EHR integration.	Mend: About Mend is an enterprise-grade patient engagement and telehealth platform designed to help healthcare organizations profitably scale their practice and care for more patients. Founded in 2014, Mend is on a mission to revolutionize healthcare delivery so that every patient can receive extraordinary care. Mend makes it easy for healthcare providers to securely and efficiently communicate with their patients and colleagues, without concerns of violating HIPAA compliance or misplacing patient information. Mend provides integrated in-office and virtual care experiences for over 100 specialties with more than 5 million patients. Mend's comprehensive platform works hand-in-hand with all major EHR and PMS software to facilitate more than 400,000 telehealth visits per month, increase patient satisfaction by up to 23%, reduce no-show rates as low as 4%, radically improve staff productivity, and help providers drive more revenue through better patient attendance.
DocsTime: Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported	Mend: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
DocsTime: Audience Healthcare workers looking for an online doctor appointment system	Mend: Audience Healthcare Organizations, Hospital's, Physician Practices
DocsTime: Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Mend: Support Phone Support Supported 24/7 Live Support Supported Online Supported
DocsTime: API Offers API Not Supported	Mend: API Offers API Supported
DocsTime: Screenshots and Videos View more images or videos	Mend: Screenshots and Videos View more images or videos
DocsTime: Pricing Free Free Version Supported Free Trial Not Supported	Mend: Pricing - MendFree is totally free - MendEnterprise is a custom solution for organizations with 11 or more providers Free Version Supported Free Trial Not Supported
DocsTime: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Mend: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

DocsTime: Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Not Supported	Mend: Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
DocsTime: Company Information DocsTime United States www.docstime.com	Mend: Company Information Mend Founded: 2014 United States www.mend.com
DocsTime: Alternatives TurnUp World	Mend: Alternatives DoctorConnect Adtel International 4.7 out of 5 stars
DocsTime: openDoctor	Mend: Updox 1.6 out of 5 stars
DocsTime: NextPatient	Mend: Altar-1 Aikido Security
DocsTime: Medesk 5.0 out of 5 stars	Mend: AdvancedMD 5.0 out of 5 stars
DocsTime: Curogram Curogram, Inc. View All	Mend: OptiMantra 5.0 out of 5 stars View All
DocsTime: Categories Appointment Scheduling Supported Patient Scheduling Supported	Mend: Categories Healthcare AI Supported Medical Scheduling Supported Mental Health Supported Patient Engagement Supported Patient Intake Supported Patient Portal Supported Patient Scheduling Supported Payment Processing Supported Telemedicine Supported Therapy Supported
DocsTime: Patient Scheduling Features Analytics/Reporting Not Supported Approval Process Control Not Supported HIPAA Compliant Not Supported Mobile Access Not Supported Notifications/Alerts Not Supported Online Scheduling Supported Patient Communications Not Supported Patient Intake Supported Patient Portal Not Supported Patient Records Management Not Supported Payment Processing Not Supported Reminders Supported SMS Messaging Not Supported Show More Features Appointment Scheduling Features Appointment Reminders Not Supported Automated Scheduling Not Supported Calendar Sync Not Supported Client Database Not Supported Group Scheduling Not Supported Mobile Access Not Supported Multi-Location Not Supported Online Booking Supported Online Payments Not Supported Recurring Appointments Not Supported Room Booking Management Not Supported	Mend: Show More Features Medical Scheduling Features Appointment Management Not Supported Billing & Invoicing Not Supported Drag & Drop Not Supported Facility Scheduling Supported Multi-Location Not Supported No-Show Tracking Supported On Call Scheduling Supported Patient Records Not Supported Patient Scheduling Supported Physician Management Not Supported Recurring Appointments Supported Self Service Portal Not Supported Staff Scheduling Supported Mental Health Features Appointment Reminders Supported Appointment Scheduling Supported Assessment & Treatment Plans Supported Billing & Invoicing Not Supported Claims Management Not Supported E-Prescribing Not Supported EDI Not Supported EMR / EHR Supported HIPAA Compliant Supported Inpatient / Residential Supported Multi-Provider Practice Supported Patient Portal Supported Personnel Management Not Supported Progress Notes Supported Single Provider Practice Supported Patient Engagement Features Appointment Scheduling Supported Care Planning Supported Collaboration Supported Messaging Supported Mobile Access Supported Patient Education Supported Patient Portal Supported Personal Health Record Not Supported Progress Tracking Supported Self Management Not Supported Patient Portal Features Appointment Confirmations Supported Appointment Scheduling Supported Bill Payment Supported Care Plans Supported Care Summaries Supported EHR-Agnostic Supported Health Record Access Not Supported Intake Forms Supported Lab Results Not Supported Prescription Renewals Not Supported Secure Messaging Supported Video Consultations Supported Payment Processing Features ACH Check Transactions Not Supported Bitcoin Compatible Not Supported Debit Card Support Not Supported Gift Card Management Not Supported Mobile Payments Supported Online Payments Supported POS Transactions Not Supported Receipt Printing Not Supported Recurring Billing Not Supported Signature Capture Not Supported Telemedicine Features Appointment Reminders Supported Appointment Scheduling Supported Chat / Messaging Supported E-Prescribing Supported For Medical Purposes Supported HIPAA Compliant Supported Multi-Provider Practice Supported Online Forms Supported Patient Queue Management Supported Practice Management Supported Remote Treatment Plans Supported Teleradiology Not Supported Video Conferencing Supported
DocsTime: Integrations Cortex Not Supported Dataweavers Not Supported Intergy EHR Not Supported NextGen Healthcare EHR Not Supported Veradigm EHR Not Supported eClinicalWorks Not Supported	Mend: Integrations Cortex Supported Dataweavers Supported Intergy EHR Supported NextGen Healthcare EHR Supported Veradigm EHR Supported eClinicalWorks Supported View All 8 Integrations
DocsTime: Claim DocsTime and update features and information Claim DocsTime and update features and information	Mend: Claim Mend and update features and information Claim Mend and update features and information