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About

Dispatchly is shipment audit software that finds late, lost and damaged parcels and files the refund claims with the carrier for you. It monitors every shipment across 380+ carriers, including UPS, FedEx, DHL, DPD and Royal Mail, against the carrier's own SLA. When a parcel breaches, Dispatchly collects the evidence and files the claim before the deadline. You connect your own carrier API keys: they are stored encrypted, scoped to claim activity and revocable from your dashboard at any time. A carrier scorecard grades every carrier on on-time rate, damage frequency and claim speed. Refunds are credited by the carrier to your own carrier account. You keep 100%. Dispatchly charges a flat monthly fee, with no percentage of what we recover.

About

We want to provide you with all of the intelligence you need to run your shipping as smoothly as possible. We know that it is not enough to just have raw data. Our customers tell us that technology is of no value to them unless it provides data input, and intelligence output, so they have all of the information they need to make decisions that further enhance their shipping process. For our clients, our proprietary technology, iQ, receives your data, extrapolates it into various data points of your supply chain, and turns that data into actionable insights you can use to review and improve every aspect of your business. With IQ, you can individually isolate shipments, view what percentage of your shipping utilizes each carrier service level, the performance of each service level, and see shipment locations by county and state. Through heat maps, you can see where your shipments are going, down to the county level.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Mid-market e-commerce brands, 3PLs and fulfilment centres shipping on their own carrier contracts

Audience

Shipping companies and businesses looking for a solution to select the optimal packaging options for every product

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

€899/month (billed annually)
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Dispatchly
Founded: 2025
Netherlands
dispatch.ly

Company Information

iDrive Logistics
United States
www.idrivelogistics.com

Alternatives

No Alternatives

Alternatives

Categories

Categories

Parcel Audit Features

Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management

Integrations

Loop Returns

Integrations

Loop Returns
Claim Dispatchly and update features and information
Claim Dispatchly and update features and information
Claim iDrive Logistics and update features and information
Claim iDrive Logistics and update features and information