LateShipment.comLateShipment Inc.
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Related Products
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About
Dispatchly is shipment audit software that finds late, lost and damaged parcels and files the refund claims with the carrier for you. It monitors every shipment across 380+ carriers, including UPS, FedEx, DHL, DPD and Royal Mail, against the carrier's own SLA. When a parcel breaches, Dispatchly collects the evidence and files the claim before the deadline. You connect your own carrier API keys: they are stored encrypted, scoped to claim activity and revocable from your dashboard at any time. A carrier scorecard grades every carrier on on-time rate, damage frequency and claim speed. Refunds are credited by the carrier to your own carrier account. You keep 100%. Dispatchly charges a flat monthly fee, with no percentage of what we recover.
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About
At LateShipment.com, we are driven by an overarching mission to bring more transparency to the world of shipping. We recognize that businesses, despite paying for shipping, have very little control over their shipping carriers and strive to fix that power imbalance. Our groundbreaking delivery management solutions help retailers seamlessly create post-purchase experiences, while our automated parcel audit solutions help bring better performance accountability to the last mile and recover millions of dollars in shipping refunds for businesses around the world. Carrier errors and customer anxiety beyond the buy button are inevitable. However, you can turn customer anxiety into fierce loyalty by delivering stunning experiences post-purchase and ensure you are rightfully compensated for carriers’ mistakes via refunds. Drive up to 40% more repeat sales with stellar, branded delivery experiences.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Mid-market e-commerce brands, 3PLs and fulfilment centres shipping on their own carrier contracts
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Audience
Carriers and companies looking for a solution to improve their shipment operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
€899/month (billed annually)
Free Version
Free Trial
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PricingPlease schedule a free call with us to learn more about pricing.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationDispatchly
Founded: 2025
Netherlands
dispatch.ly
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Company InformationLateShipment Inc.
Founded: 2012
United States
www.lateshipment.com
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AlternativesNo Alternatives
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Categories |
Categories |
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Parcel Audit Features
Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management
Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Shipment Tracking Features
Alerts/Notifications
Delivery Estimate
For eCommerce
For Freight
Status Tracking
Website Integration
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Integrations
Klaviyo
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