Ingrid Delivery PlatformIngrid
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Related Products
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About
When you make promises to customers, DispatchTrack’s right time delivery management software makes sure you deliver.
DispatchTrack is the leading solution provider of last mile delivery software, helping top brands around the globe power successful deliveries 180 million times a year. Since 2010, DispatchTrack's scalable SaaS platform has made delivery organizations more connected, agile, and intelligent using highly-configurable capabilities designed to empower better delivery management from end to end. Our proprietary AI-powered routing algorithm ensures 98% ETA accuracy in last mile deliveries, and we're constantly innovating to improve performance and better serve our 2,000+ global customers, including Wal-Mart, Coca-Cola, Ashley, Ferguson Enterprises, Cargill, McCain Foods, and many others. When businesses make promises to their customers—DispatchTrack makes sure they deliver.
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About
Ingrid is a delivery intelligence platform that helps e-commerce retailers design, A/B test, and execute delivery strategy across the entire customer journey from checkout and tracking to returns and exchanges. Retailers use Ingrid to show personalized delivery options at checkout, set accurate delivery promises, cut shipping costs and increase delivery margins, automate order tracking, and enable easy returns, all from one platform. With 350+ pre-built carrier integrations (including DHL, DPD, Royal Mail, and Evri), built-in A/B testing, and delivery data from hundreds of millions of orders, Ingrid turns delivery from a cost center into a revenue driver. It helps boost conversion, increase profitability and build customer trust. Trusted by 250+ leading retailers including Paul Smith, ME+EM, GANT, Nordic Nest, and NA-KD, Ingrid powers delivery across 170+ markets. Founded in Stockholm in 2015, with offices in Sweden, the UK, the Netherlands, and Poland.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Top brands and delivery organizations around the globe
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Audience
Mid-market and enterprise D2C retailers, both e-commerce and omnichannel, operating in fashion, lifestyle, health and beauty, and sports and outdoors. Headquartered in the Nordics, UK or Netherlands and selling across multiple markets. Typically running on running on e-commerce platforms like Centra and Shopify Plus.
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingDispatchTrack’s comprehensive last mile solution is priced based on the requested number of vehicle licenses. If you’re interested in learning more, we’d be happy to provide a customized quote for your company based on your specific use case.
Free Version
Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationDispatchTrack
Founded: 2010
Worldwide
www.dispatchtrack.com/
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Company InformationIngrid
Founded: 2015
Sweden, UK, Netherlands
www.ingrid.com
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Categories |
Categories |
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Delivery Management Features
Customer Portal
Supported
Dispatch Management
Supported
Driver ETA
Supported
Driver Management
Supported
For Courier Services
Supported
For Freight
Supported
For Restaurants
Supported
Order Tracking
Supported
Routing
Supported
Scheduling
Supported
Signature Capture
Supported
Surveys & Feedback
Supported
Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Not Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Not Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
Route Planning Features
Capacity Planning
Supported
Drag & Drop Scheduling
Supported
Driver Management
Supported
Emergency Dispatch
Supported
GPS Tracking
Supported
Performance Metrics
Not Supported
Route Costing
Supported
Territory Management
Supported
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Transportation Management Features
Billing & Invoicing
Not Supported
Carrier Management
Supported
Customer Management
Not Supported
Dispatch Management
Not Supported
Driver Management
Not Supported
Fleet / Equipment Management
Not Supported
Load Management
Not Supported
Order Management
Supported
Quotes / Estimates
Not Supported
Routing
Not Supported
Scheduling
Not Supported
Shipment Management
Supported
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Integrations
Agiliron
Supported
Centra
Not Supported
Dixa
Not Supported
Emarsys
Not Supported
Hantera_
Not Supported
InfinityX
Supported
Klaviyo
Not Supported
Loqate
Not Supported
Microsoft Access
Supported
NetSuite
Supported
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Integrations
Agiliron
Not Supported
Centra
Supported
Dixa
Supported
Emarsys
Supported
Hantera_
Supported
InfinityX
Not Supported
Klaviyo
Supported
Loqate
Supported
Microsoft Access
Not Supported
NetSuite
Not Supported
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