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About

When you make promises to customers, DispatchTrack’s right time delivery management software makes sure you deliver. DispatchTrack is the leading solution provider of last mile delivery software, helping top brands around the globe power successful deliveries 180 million times a year. Since 2010, DispatchTrack's scalable SaaS platform has made delivery organizations more connected, agile, and intelligent using highly-configurable capabilities designed to empower better delivery management from end to end. Our proprietary AI-powered routing algorithm ensures 98% ETA accuracy in last mile deliveries, and we're constantly innovating to improve performance and better serve our 2,000+ global customers, including Wal-Mart, Coca-Cola, Ashley, Ferguson Enterprises, Cargill, McCain Foods, and many others. When businesses make promises to their customers—DispatchTrack makes sure they deliver.

About

Ingrid is a delivery intelligence platform that helps e-commerce retailers design, A/B test, and execute delivery strategy across the entire customer journey from checkout and tracking to returns and exchanges. Retailers use Ingrid to show personalized delivery options at checkout, set accurate delivery promises, cut shipping costs and increase delivery margins, automate order tracking, and enable easy returns, all from one platform. With 350+ pre-built carrier integrations (including DHL, DPD, Royal Mail, and Evri), built-in A/B testing, and delivery data from hundreds of millions of orders, Ingrid turns delivery from a cost center into a revenue driver. It helps boost conversion, increase profitability and build customer trust. Trusted by 250+ leading retailers including Paul Smith, ME+EM, GANT, Nordic Nest, and NA-KD, Ingrid powers delivery across 170+ markets. Founded in Stockholm in 2015, with offices in Sweden, the UK, the Netherlands, and Poland.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Top brands and delivery organizations around the globe

Audience

Mid-market and enterprise D2C retailers, both e-commerce and omnichannel, operating in fashion, lifestyle, health and beauty, and sports and outdoors. Headquartered in the Nordics, UK or Netherlands and selling across multiple markets. Typically running on running on e-commerce platforms like Centra and Shopify Plus.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

DispatchTrack’s comprehensive last mile solution is priced based on the requested number of vehicle licenses. If you’re interested in learning more, we’d be happy to provide a customized quote for your company based on your specific use case.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

DispatchTrack
Founded: 2010
Worldwide
www.dispatchtrack.com/

Company Information

Ingrid
Founded: 2015
Sweden, UK, Netherlands
www.ingrid.com

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Categories

Fleet Management Supported
Food Delivery Supported
GPS Tracking Supported
Logistics Supported
Route Planning Supported
Shipment Tracking Supported
Shipping Supported

Categories

Delivery Management Features

Customer Portal Supported
Dispatch Management Supported
Driver ETA Supported
Driver Management Supported
For Courier Services Supported
For Freight Supported
For Restaurants Supported
Order Tracking Supported
Routing Supported
Scheduling Supported
Signature Capture Supported
Surveys & Feedback Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Route Planning Features

Capacity Planning Supported
Drag & Drop Scheduling Supported
Driver Management Supported
Emergency Dispatch Supported
GPS Tracking Supported
Performance Metrics Not Supported
Route Costing Supported
Territory Management Supported

Transportation Management Features

Billing & Invoicing Not Supported
Carrier Management Supported
Customer Management Not Supported
Dispatch Management Not Supported
Driver Management Not Supported
Fleet / Equipment Management Not Supported
Load Management Not Supported
Order Management Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Not Supported
Shipment Management Supported

Integrations

Agiliron Supported
Centra Not Supported
Dixa Not Supported
Emarsys Not Supported
Hantera_ Not Supported
InfinityX Supported
Klaviyo Not Supported
Loqate Not Supported
Microsoft Access Supported
NetSuite Supported
OneStock Not Supported
RETAILvantage Supported
SAP Sales Cloud Supported
STORIS Supported
Salesforce Supported
Shopify Not Supported
TylerNet POS Software Supported
VL OMNI Supported
Voyado Not Supported
commercetools Not Supported

Integrations

Agiliron Not Supported
Centra Supported
Dixa Supported
Emarsys Supported
Hantera_ Supported
InfinityX Not Supported
Klaviyo Supported
Loqate Supported
Microsoft Access Not Supported
NetSuite Not Supported
OneStock Supported
RETAILvantage Not Supported
SAP Sales Cloud Not Supported
STORIS Not Supported
Salesforce Not Supported
Shopify Supported
TylerNet POS Software Not Supported
VL OMNI Not Supported
Voyado Supported
commercetools Supported
Claim DispatchTrack and update features and information
Claim DispatchTrack and update features and information
Claim Ingrid Delivery Platform and update features and information
Claim Ingrid Delivery Platform and update features and information