DispatchMAX

DispatchMAX

First BIT Canada
Onfleet

Onfleet

4.7 out of 5 stars
DispatchMAX Onfleet

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DispatchMAX:

About

Manage using a full fleet management and trucking cycle to control every aspect of your business. Automate the entire accounting process and never enter data twice. All critical information is taken care of via automated interaction. Discover and explore your data with multiple dashboards and deliver answers when you need them with flexible ad hoc reporting module. Empower your business with seamless mobile compatibility and take your operations with you everywhere you go. EDI, OTM, ACE/ACI, IFTA, PC-Miler, Web Quotes, Web Tracking. Offer your customers self-service features that will be working for you 24/7. Discover and explore your data with multiple dashboards and deliver answers when you need them with flexible ad hoc reporting module. Empower your business with seamless mobile compatibility and take your operations with you everywhere you go.
Onfleet:

About

Onfleet's modern, delightful delivery management software makes it easy for businesses to manage and analyze their last mile deliveries. Onfleet includes intuitive smartphone apps for drivers, a real-time web dashboard for dispatchers, and automated SMS notifications and driver tracking for your customers. Our API allows for integration into online ordering and other systems. Our software has powered millions of deliveries in 60+ countries around the world. Start your free trial today!
DispatchMAX:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Onfleet:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
DispatchMAX:

Audience

Shipping and manufacturing companies in search of a solution to digitize and manage all their supply chain processes
Onfleet:

Audience

A beautiful and intuitive application that works for many industries that deal with last mile delivery of goods.
DispatchMAX:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Onfleet:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
DispatchMAX:

API

Offers API Not Supported
Onfleet:

API

Offers API Not Supported
DispatchMAX:

Screenshots and Videos

Onfleet:

Screenshots and Videos

DispatchMAX:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Onfleet:

Pricing

$500 per month
Three plan levels to meet your company's growing or enterprise needs.
Free Version Not Supported
Free Trial Supported
DispatchMAX:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Onfleet:

Reviews/Ratings

Overall 4.7 / 5
ease 4.9 / 5
features 4.5 / 5
design 4.7 / 5
support 4.4 / 5
Onfleet:

Pros & Cons from Real Users

Pros

  • User-friendly interface. Real-time tracking, SMS notifications, driver-customer communication via app, image and signature capture. Routing and scheduling are a breeze. Incredible analytics key for efficiency tracking and monitoring. Few and infrequent tech issues. Superb customers service, have never waited more than 24 hours for a reply.
  • Ease of use, very intuitive dashboard. Very reliable, rare technical issues which is great considering it must reliably communicate with our POS. Other companies we considered using had API issues. Great features that are highly appreciated by our customers like SMS alerts when drivers are near their destination.
  • Easy to use platform, easy to train on, great documentation - great communication with customers. Great analytics and add-ons.
  • Ease of use from both dispatching and drivers perspective. Detailed statistics and backlogs of information.
  • Convenience & communication our customers genuinely enjoy knowing when their delivery will be to them.

Cons

  • No dispatcher mobile app, but mobile dashboard works fine on the browser
  • Customer support could be stronger. It was difficult to establish a point of contact.
  • Cannabis industry issues with carrier filtration. I would like to have the ability to create more than one profile for super admins that can manage/oversee all locations.
  • Battery drain. Cannabis related texting is no longer allowed.
  • I don't really have any cons currently.
DispatchMAX:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Onfleet:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
DispatchMAX:

Company Information

First BIT Canada
Founded: 2006
Canada
firstbit.ca/en/one-c/dispatchmax
Onfleet:

Company Information

Onfleet
Founded: 2015
United States
onfleet.com
DispatchMAX:

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DispatchMAX:

Categories

Onfleet:

Categories

DispatchMAX:

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Supported
Customer Database Supported
Emergency Dispatch Supported
Fuel Management Supported
Mileage Tracking Supported
Order Management Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Transportation Management Features

Billing & Invoicing Supported
Carrier Management Supported
Customer Management Supported
Dispatch Management Supported
Driver Management Supported
Fleet / Equipment Management Supported
Load Management Supported
Order Management Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Shipment Management Supported

Freight Features

3PL Supported
Barcoding / RFID Supported
Billing & Invoicing Supported
Customer Management Supported
Customer Portal Supported
Import / Export Management Not Supported
International Forwarders Not Supported
Local Forwarders Supported
LTL Management Supported
Rate Management Supported
Shipment Tracking Supported
Truckload Management Supported
Warehouse Management Supported
Waybills Supported

Shipping Features

Air Shipping Not Supported
Bills of Lading Supported
Container Shipping Supported
Freight Shipping Not Supported
Ground Shipping Not Supported
Import / Export Not Supported
Ocean Shipping Not Supported
Parcel Shipping Not Supported
Quotes / Estimates Supported
Shipment Tracking Supported
Warehouse Management Supported
Onfleet:

Transportation Dispatch Features

Billing & Invoicing Not Supported
Computer Aided Dispatch Supported
Customer Database Supported
Emergency Dispatch Not Supported
Fuel Management Not Supported
Mileage Tracking Supported
Order Management Not Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Transportation Management Features

Billing & Invoicing Not Supported
Carrier Management Not Supported
Customer Management Not Supported
Dispatch Management Supported
Driver Management Supported
Fleet / Equipment Management Not Supported
Load Management Not Supported
Order Management Not Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Shipment Management Not Supported

Courier Features

Barcode Support Supported
Billing & Invoicing Not Supported
Compensation Management Not Supported
Customer Database Supported
Dispatch Management Supported
Job Assignment Management Supported
Label Printing Not Supported
Order Entry Supported
Routing Supported
Scheduling Supported

Delivery Management Features

Customer Portal Not Supported
Dispatch Management Supported
Driver ETA Supported
Driver Management Supported
For Courier Services Supported
For Freight Not Supported
For Restaurants Supported
Order Tracking Supported
Routing Supported
Scheduling Supported
Signature Capture Supported
Surveys & Feedback Supported

Fleet Management Features

Dispatch Management Supported
Employee Management Supported
Fuel Management Not Supported
GPS Tracking Supported
Incident Reporting Not Supported
Inspection Management Not Supported
Inventory Management Not Supported
Maintenance Management Not Supported
Mileage Tracking Supported
Motor Pool Not Supported
Routing Supported
Tire Management Not Supported
VIN Lookup Not Supported
Work Order Management Not Supported

Food Delivery Features

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Not Supported
Menu Management Not Supported
Online Ordering Not Supported
Order Management Supported
Routing Supported
Sales Trend Analysis Not Supported
Supports Loyalty Program Not Supported

Logistics Features

3PL Not Supported
Barcoding / RFID Supported
Container Tracking Not Supported
CRM Not Supported
Cross Docking Not Supported
Fleet Management Supported
Inventory Management Not Supported
Order Management Supported
Purchasing Not Supported
Scheduling Supported
Shipping Management Not Supported
Transportation Management Not Supported

Route Planning Features

Capacity Planning Supported
Drag & Drop Scheduling Supported
Driver Management Supported
Emergency Dispatch Not Supported
GPS Tracking Supported
Performance Metrics Supported
Route Costing Not Supported
Territory Management Supported
DispatchMAX:

Integrations

Aeropay Not Supported
Canix Not Supported
Cannalogic Not Supported
Central Sales Assistant Not Supported
Cova Not Supported
Dutchie Not Supported
Easyflow Not Supported
ElectroNeek Not Supported
FloristWare Not Supported
Google Docs Not Supported
Kechie Not Supported
Mazaal AI Not Supported
Meltano Not Supported
Nabis Not Supported
Olo Not Supported
Scispot Not Supported
Shift Not Supported
Shopify Not Supported
Singer Not Supported
Slack Not Supported
Onfleet:

Integrations

Aeropay Supported
Canix Supported
Cannalogic Supported
Central Sales Assistant Supported
Cova Supported
Dutchie Supported
Easyflow Supported
ElectroNeek Supported
FloristWare Supported
Google Docs Supported
Kechie Supported
Mazaal AI Supported
Meltano Supported
Nabis Supported
Olo Supported
Scispot Supported
Shift Supported
Shopify Supported
Singer Supported
Slack Supported
DispatchMAX:
Claim DispatchMAX and update features and information
Claim DispatchMAX and update features and information
Onfleet:
Claim Onfleet and update features and information
Claim Onfleet and update features and information