DispatchDirect

DispatchDirect

RangerSST
Orna

Orna

Kerkton Security Technologies
+
+

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About

DispatchDirect is the foundation for call-taking, dispatching, invoicing, and reporting. DispatchDirect provides digital dispatch with all major motor clubs to receive service requests, return the estimated ETA, and then, enter all call information automatically into the Dispatch Board when the PO is received. This solution also includes accounting – invoices (can be emailed to customers) and payment receipt and application (including integrated credit card processing).

About

Computer aided dispatch enables dispatchers to handle multiple incidents and dispatch patrol officers. With a streamlined dispatch system, you can easily and efficiently dispatch calls, provide real-time updates to officers, and receive praise from clients for prompt response times. When dispatchers or patrol officers have comments, they can be added to the call. Comments are time-stamped with the user so there is a permanent record. Natural disasters happen, and sometimes security companies need to work together, so dispatch can add multiple agencies/companies to a single call providing you with the resources you need. Easily add attachments, such as photos, to the call. Photos appear on PDFs of closed calls and can be set up to appear on automated or manual activity reports. Encounter a person or vehicle during your call for service that is in your records (or that you want to add)? Easily link people and/or vehicles to the call.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Call-taking solution for truckers

Audience

Dispatchers seeking a tool to handle multiple incidents and dispatch patrol officers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

RangerSST
Founded: 2000
United States
www.rangersst.com

Company Information

Kerkton Security Technologies
Founded: 2016
United States
www.kerkton.com/computer-aided-dispatch

Alternatives

Swoop

Swoop

Agero

Alternatives

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Computer Aided Dispatch

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365 CAD

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365Labs
sureDispatch

sureDispatch

Sure Ecosystem

Categories

Categories

Fleet Management Features

Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management

Transportation Dispatch Features

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Physical Security Features

Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues

Integrations

No info available.

Integrations

No info available.
Claim DispatchDirect and update features and information
Claim DispatchDirect and update features and information
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