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About

Dispatch is the only software platform to help enterprises successfully unlock the potential of flexible service provider networks to provide world-class customer experiences. We make it easy by centralizing all service interactions onto one platform to give modern enterprises real-time visibility across all field operations — helping them own every service experience and create lifelong customers. Dispatch seamlessly integrates with your existing technology and adds what’s missing. This means faster time to market, lower upfront costs, and less configuration. It has never been this easy to gain real-time visibility into your field operations and independent service network. Dispatch enables you to measure service provider compliance, time to schedule, job lifecycle, on-time arrivals, customer satisfaction, and much more.

About

WEX FSM is a cloud-based, all-in-one field service management platform built to streamline every aspect of a contractor’s business, from scheduling and dispatch to invoicing, payments, reporting, and customer management. It consolidates workflow tasks so technicians, office staff, and customers all operate from a single system: real-time location tracking, drag-and-drop scheduling, optimized route dispatching, and customer history (jobs, equipment, notes, photos) are combined with quote/proposal generation, price-book management, and on-the-spot mobile invoicing and payment options. WEX FSM supports recurring service plans, flexible financing, and integrated payment processing, enabling faster cash flow by reducing delays in invoicing and collections. It includes built-in connectivity to accounting systems (e.g., QuickBooks sync), robust reporting and analytics for business insight, and a mobile app for field technicians so they can manage jobs and get paid directly.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

HVAC solution for companies

Audience

Contractors and field-service businesses interested in a solution to manage scheduling, dispatch, invoicing, payments, and customer history

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$69 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Dispatch
United States
www.dispatch.me/

Company Information

WEX Field Service Management
Founded: 2012
United States
www.wexfsm.com

Alternatives

Alternatives

Field Force Tracker

Field Force Tracker

Rapidsoft Systems
FieldEdge

FieldEdge

Xplor

Categories

Categories

Plumbing Features

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch Features

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

HVAC Features

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Integrations

QuickBooks Online
AMT
Azuga
Braintree
ClientTether
Dialpad Sell
HubSpot Marketing Hub
Nearby Now
NetSuite
Onde
Profit Rhino
Salesforce
Stripe
Todoist
Wufoo
Xero
Zapier
Zoom Phone

Integrations

QuickBooks Online
AMT
Azuga
Braintree
ClientTether
Dialpad Sell
HubSpot Marketing Hub
Nearby Now
NetSuite
Onde
Profit Rhino
Salesforce
Stripe
Todoist
Wufoo
Xero
Zapier
Zoom Phone
Claim Dispatch and update features and information
Claim Dispatch and update features and information
Claim WEX Field Service Management and update features and information
Claim WEX Field Service Management and update features and information