Higher Logic Vanilla

Higher Logic Vanilla

Vanilla Forums
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About

Discourse is a secure and customizable platform for building online communities. Designed for organizations that care about control and flexibility, it supports a wide range of use cases including customer support, product feedback, internal collaboration, and member engagement. Built on open source technology, Discourse gives teams full visibility and ownership of their data. The platform supports real time conversation, long form discussion, advanced moderation, and automation. Features like trust levels, user roles, and granular permissions make it easy to scale with confidence. Discourse is used by leading companies, public institutions, and open communities. Whether hosted by your team or through our managed offering, it is built to integrate into your stack and evolve with your needs.

About

Vanilla Forums allows you to create an online community that your customers or audience will love. Thousands of companies use our open source and hosted products to increase loyalty, brand advocacy and reduce customer service costs. Vanilla's customers are made of a broad group of organizations from around the world.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations that want to create a robust online community forum

Audience

Brands, businesses, large enterprises, and communities looking to engage with their customers, fans and enthusiasts

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$100 per month
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Simple and clean user interface Open Source Excellent notification feature Security features - Single Sign On, Spam filter, 2FA Plugin support Trust level & badge system Mobile-support ready

Cons

  • Full feature set plans are costly, there should be more tiers for small scale usage.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Discourse
Founded: 2013
USA
www.discourse.org

Company Information

Vanilla Forums
Founded: 2009
Canada
vanillaforums.com

Alternatives

Alternatives

Disciple

Disciple

Disciple Media
Simple Machines Forum (SMF)

Simple Machines Forum (SMF)

Simple Machines Forum

Categories

Community Supported

Categories

Brand Advocacy Supported
Collaboration Supported
Community Supported
Social Networking Supported

Community Features

Content Management Not Supported
Content Moderation Supported
Discussions / Forums Supported
Event Management Not Supported
Group Management Not Supported
Ideation / Crowdsourcing Not Supported
Member Directory Supported
Membership Management Not Supported
Social Media Management Not Supported
Website Management Not Supported
White Label Not Supported

Community Features

Content Management Supported
Content Moderation Supported
Discussions / Forums Supported
Event Management Supported
Group Management Supported
Ideation / Crowdsourcing Supported
Member Directory Supported
Membership Management Supported
Social Media Management Not Supported
Website Management Not Supported
White Label Not Supported

Collaboration Features

Brainstorming Supported
Calendar Management Supported
Chat / Messaging Supported
Contact Management Supported
Content Management Supported
Document Management Supported
Project Management Supported
Real Time Editing Supported
Task Management Supported
Version Control Supported
Video Conferencing Supported

Social Networking Features

Activity / News Feed Supported
Advertising Management Supported
Blogs Not Supported
Data Security Supported
Event Management Supported
Group Management Supported
Media Library Supported
Privacy Options Supported
Real-time Chat Not Supported
Social Media Integration Supported
Social Media Tagging Supported
User Profiles Supported

Integrations

SearchUnify Supported
WordPress Supported
Zendesk Supported
Adobe Analytics Supported
Aritic Mail Supported
Chatwee Not Supported
Discord Supported
EasySendy Pro Supported
Facebook Supported
Flarum Supported
Flockport Supported
Ketch Supported
Kryptronic eCommerce Not Supported
Matrix Pointe Software Supported
Oracle Cloud CX Not Supported
SheepCRM Supported
Slack Supported
Sprinklr Supported
Threado Supported
X (Twitter) Supported

Integrations

SearchUnify Supported
WordPress Supported
Zendesk Supported
Adobe Analytics Not Supported
Aritic Mail Not Supported
Chatwee Supported
Discord Not Supported
EasySendy Pro Not Supported
Facebook Not Supported
Flarum Not Supported
Flockport Not Supported
Ketch Not Supported
Kryptronic eCommerce Supported
Matrix Pointe Software Not Supported
Oracle Cloud CX Supported
SheepCRM Not Supported
Slack Not Supported
Sprinklr Not Supported
Threado Not Supported
X (Twitter) Not Supported
Claim Discourse and update features and information
Claim Discourse and update features and information
Claim Higher Logic Vanilla and update features and information
Claim Higher Logic Vanilla and update features and information