SeaTicketSeaCloud Labs
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Related Products
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About
Discourse is a secure and customizable platform for building online communities. Designed for organizations that care about control and flexibility, it supports a wide range of use cases including customer support, product feedback, internal collaboration, and member engagement.
Built on open source technology, Discourse gives teams full visibility and ownership of their data. The platform supports real time conversation, long form discussion, advanced moderation, and automation. Features like trust levels, user roles, and granular permissions make it easy to scale with confidence.
Discourse is used by leading companies, public institutions, and open communities. Whether hosted by your team or through our managed offering, it is built to integrate into your stack and evolve with your needs.
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About
SeaTicket is an open-source, AI-powered support center that brings questions and issue reports from GitHub, Discord, Discourse, and email into one workspace. AI agents investigate each new question by searching related issues, past cases, and your knowledge base, then suggest a reply or a ticket. Your team approves, edits, or discards every suggestion, and approved replies post back to the original thread. When a question needs an engineer, it becomes a trackable ticket with an owner, internal discussion, and full context. Approved resolutions are saved to a searchable knowledge base that the team and agents reuse. SeaTicket integrates with Notion, Confluence, Linear, Jira, and Seafile. It includes API access, an external support portal, and unlimited team members on every plan. Use the hosted cloud or self-host the Apache 2.0 code.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Organizations that want to create a robust online community forum
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Audience
Open-source projects, software and SaaS teams, product teams, and support teams that handle community questions and customer issues across GitHub, Discord, forums, and email.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$100 per month
Free Version
Supported
Free Trial
Supported
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Pricing
$0/month
Free plan: $0/month, with up to 1,000 issues and 100 AI credits per month. Paid plans start at $25/month.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationDiscourse
Founded: 2013
USA
www.discourse.org
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Company InformationSeaCloud Labs
Founded: 2012
Singapore
seaticket.ai/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Community Features
Content Management
Not Supported
Content Moderation
Supported
Discussions / Forums
Supported
Event Management
Not Supported
Group Management
Not Supported
Ideation / Crowdsourcing
Not Supported
Member Directory
Supported
Membership Management
Not Supported
Social Media Management
Not Supported
Website Management
Not Supported
White Label
Not Supported
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Integrations
Discord
Supported
GitHub
Supported
Aritic Desk
Supported
Aritic Mail
Supported
Bitergia Analytics
Supported
Captain Compliance
Supported
Discourse
Not Supported
Fibery
Supported
Google Ads
Supported
Josys
Supported
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Integrations
Discord
Supported
GitHub
Supported
Aritic Desk
Not Supported
Aritic Mail
Not Supported
Bitergia Analytics
Not Supported
Captain Compliance
Not Supported
Discourse
Supported
Fibery
Not Supported
Google Ads
Not Supported
Josys
Not Supported
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