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About

By connecting business-wide information and applying AI, Discern analyzes performance trends, understands contributing factors, and provides unbiased recommendations for the best path forward. Discern connects, transforms, and analyzes data from any source, including targets, to deliver the industry's most comprehensive look at business health. With scenario modeling, revenue forecasting, and performance monitoring, Discern enables CXOs to easily see the impact of past or future initiatives. Discern's full suite of Revenue Intelligence tools helps optimize the impact and performance of go-to-market efforts while reducing the CAC payback period. Discern serves as the operational command center for B2B businesses. By connecting data from multiple systems and applying machine learning, Discern helps CXOs understand the full story behind company performance and offers data-backed advice. Investors expect all their companies to be making data-driven decisions.

About

The central nervous system for revenue. Never miss a revenue signal. Get the right data to the right people, when and where they need it, and empower them to perform. Know when something important happens - from lead to close to case. Equip your team with the information they need and guide them to the best corresponding action. Work in the place you already spend your time. Search, access, and edit your CRM right from Slack & MS Teams. See what matters. Know who's doing what. Step in to coach. Measure performance. Track the impact of key initiatives. Troops notifies you in real time when anything happens that has a material impact on revenue. Troops makes it easy for your teams to see and do the right things at the right time, across devices so that teams can perform at the highest level. Troops helps customer-facing teams handle routine tasks and actions faster so they can spend more time with customers and prospects.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprises in need of a tool providing comprehensive revenue data analytics and business intelligence

Audience

Companies with sales teams that want to get more out of Slack and Salesforce. Troops now also works with Microsoft Teams and other apps.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 5.0 / 5
design 4.7 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The real-time lead alert is a great addition to its features. Provides seamless workflow management. Features I liked most and currently using are: Workflow Reports, real-time lead alert, sales and customer relationship management.
  • Highly recommended Salesforce and Slack integration. It gives the best business internal and external solution. Excellent support for the sales team. Reminder and daily sales reports.
  • #1- It can be integrated with Slack and sales force. #2- It gives a realtime reminder about ongoing requests. #3- It helps in organizing CRM is a smarter way. #4- It shares great analysis and insight about performance. #5- Freemium version is also available.

Cons

  • The dashboard appearance and customization are very less.
  • I never encountered any problems with this platform.
  • #1- Nothing to dislike about Troops, it works great for us.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Discern
United States
www.discern.io

Company Information

Troops
Founded: 2015
United States
troops.ai

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Categories

Categories

Workflow Management Features

Access Controls/Permissions Not Supported
Approval Process Control Not Supported
Business Process Automation Supported
Calendar Management Supported
Compliance Tracking Not Supported
Configurable Workflow Not Supported
Customizable Dashboard Not Supported
Document Management Not Supported
Forms Management Not Supported
Graphical Workflow Editor Supported
Mobile Access Not Supported
No-Code Not Supported
Task Management Supported
Third Party Integrations Supported
Workflow Configuration Supported

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
Salesforce Supported
Zendesk Supported
Adobe Marketo Engage Supported
Eloqua Supported
Gainsight Supported
Google Cloud BigQuery Supported
Intercom Not Supported
Microsoft Excel Supported
Microsoft Word Supported
NetSuite Supported
Pipedrive Supported
QuickBooks Online Supported
Slack Not Supported
Snowflake Supported
Stripe Supported
Workday Extend Supported
Zoho CRM Supported

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
Salesforce Supported
Zendesk Supported
Adobe Marketo Engage Not Supported
Eloqua Not Supported
Gainsight Not Supported
Google Cloud BigQuery Not Supported
Intercom Supported
Microsoft Excel Not Supported
Microsoft Word Not Supported
NetSuite Not Supported
Pipedrive Not Supported
QuickBooks Online Not Supported
Slack Supported
Snowflake Not Supported
Stripe Not Supported
Workday Extend Not Supported
Zoho CRM Not Supported
Claim Discern and update features and information
Claim Discern and update features and information
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Claim Troops and update features and information