SpryCIS

SpryCIS

SpryPoint
+
+

Related Products

  • Numa
    14 Ratings
    Visit Website
  • Daylight
    15 Ratings
    Visit Website
  • SurveyLegend
    1,881 Ratings
    Visit Website
  • TriNet
    1,994 Ratings
    Visit Website
  • myACI
    481 Ratings
    Visit Website
  • HubSpot AEO
    151 Ratings
    Visit Website
  • Lightspeed Golf
    214 Ratings
    Visit Website
  • JSCAPE MFT Server
    188 Ratings
    Visit Website
  • kama.ai
    9 Ratings
    Visit Website
  • MediRoutes
    442 Ratings
    Visit Website

About

Use our expert network and artificial intelligence to deliver exceptional customer service at scale. Reduce contact center volume up to 80%, boost customer satisfaction up to 20%, and save millions per year. Our platform is home to thousands of experts, who help train our algorithms, write answers, and deliver live customer support. It is critical to teach AI systems to understand and diagnose what customers need. Our experts give feedback on every customer conversation, ensuring our algorithms have a much better understanding of what customers are asking and how best to help them. Today’s answers get old fast. Anyone can build a chatbot, but they struggle accessing enough content. Our experts continuously write new answers, validated through peer review, as new questions emerge and old issues evolve. Customers expect great service 24/7 — which is near impossible to deliver with fixed resources and headcount.

About

Utilities are evolving and the expectations of your customers are changing as well. These changes are being driven by smart grid, increasing mobility, and changing expectations from customers on how they wish to interact with their utility. Most CIS solutions have struggled to address these changing requirements and are limited by legacy technology. In addition, market consolidation among CIS vendors has limited competition, increased prices and left utilities with few alternatives to choose from. SpryPoint is excited to disrupt the market and offer the first enterprise CIS built from the ground up to be delivered in the cloud as a service. SpryCIS was built to address the challenges faced by today’s evolving utility.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SMBs to enterprise

Audience

Utilities

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Directly
Founded: 2011
United States
directly.com

Company Information

SpryPoint
Founded: 2011
Canada
sprypoint.com/pages/solutions/spry-cis/

Alternatives

Alternatives

Bynry SMART360

Bynry SMART360

Bynry INC
inHANCE

inHANCE

inHance Utilities
Enago Plagiarism Checker

Enago Plagiarism Checker

Crimson Interactive
DynaMed

DynaMed

EBSCO

Categories

Customer Service Supported

Categories

Integrations

powerconnect.ai Not Supported

Integrations

powerconnect.ai Supported
Claim Directly and update features and information
Claim Directly and update features and information
Claim SpryCIS and update features and information
Claim SpryCIS and update features and information