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About

If your company ships parcel and LTL, you likely overpay carriers because finding and claiming bogus charges is a pain. We track every package you ship, every charge you're billed. When a delivery is late, we secure a shipping cost refund. When a charge is invalid, we secure a credit or refund. When a shipment is lost or damaged, we secure a refund for the shipping cost and package contents. When your rates are high, we negotiate discounts, or give you the analytical tools to do the same. These are hard cost savings - often over 10% of the carrier invoice.

About

Refund Retriever detects issues with your shipments, then applies for refunds as necessary, and verifies those credits appear in your account – all without costing you time or any upfront investment. Additionally, we provide warnings of potential logistics issues through reports and analytics, as well as help with shipping and contract negotiations. Collectively, our efforts improve your efforts in strengthening your shipping operations while reducing your shipping overhead. FedEx and UPS deliveries have a late delivery guarantee in addition to various other factors that often warrant refunds. Our solutions work silently in the background of your logistics management – auditing your shipping invoices to “sniff out” any issues where you deserve money back. With no upfront costs or changes needed to be made to your existing shipping operations, it’s a turn-key solution to help your business begin gaining money back whenever deserved.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that ship parcels

Audience

Businesses searching for a solution to improve their services and increase sales

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1.00/month
Free Version Supported
Free Trial Not Supported

Pricing

Our fee is a percentage of successfully disputed and credited refunds.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Direct-Recovery
Founded: 2000
United States
www.direct-recovery.com

Company Information

Refund Retriever
United States
www.refundretriever.com

Alternatives

Alternatives

LateShipment.com

LateShipment.com

LateShipment Inc.

Categories

LTL Supported
Parcel Audit Supported

Categories

Parcel Audit Supported

Parcel Audit Features

Auditing & Claim Filing Services Not Supported
Automated Audit Not Supported
Automated Claim Filing Supported
Carrier Invoice Auditing Supported
Cost Recovery Reporting Supported
Data Import Not Supported
Exceptions Management Supported
Package Analytics Supported
Predictive Analytics Not Supported
Shipping Monitoring Supported
Shipping Optimization Supported
Third Party Management Not Supported

Integrations

Shopify Not Supported

Integrations

Shopify Supported
Claim Direct-Recovery and update features and information
Claim Direct-Recovery and update features and information
Claim Refund Retriever and update features and information
Claim Refund Retriever and update features and information